Couch Disposal Plus Reviews

Name: Couch Disposal Plus
Rating: 4.44

4.4 Rating 414 Reviews

85 %

of reviewers recommend Couch Disposal Plus

Company Reviews

Metrics

Info

4.4

Based on 414 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

(844) 311-0204

Email:

support@goloadup.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“On time, competent, and friendly. Highly recommended”

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Posted 5 years ago

“If I could I would give them more stars. They were punctual, polite and worked hard. It wasn’t easy getting the Queen size sectional out of my 1920’s house but they did it. I’m very happy and grateful for the professional service.”

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Posted 5 years ago

“Worst experience I have ever had with a service company. My wife set up an appointment to have a sectional couch removed. That went well. After that we’ll... Two days before the pickup date, received a call asking if if we could reschedule one day earlier. I explained that I had a shorter time availability than the normal 4 hour slot. I further explained that if they could not meet my time frame then don’t reschedule. That night I received a call that the pick up had been rescheduled. Received a call 30 minutes prior to pickup time asking for another reschedule. Rescheduled for the next Thursday. Received a call on Wednesday that they needed to reschedule. I explained to them that I was unavailable at the suggested times, and that I had need rescheduled before. They contacted dispatch and confirmed that the pickup would be made Thursday. Thursday, received a call asking to reschedule again. Explained that I was getting frustrated with all the reschedule requests. They contacted dispatch and was again assured they would pick up Thursday. Thursday night received a call that they were in their way to pick up. No Show. Received a call on Friday explaining that there was a “mechanical failure” and that they could not make the pick up. I explained to them that I did not believe the story because they called twice to reschedule and then there was a problem just before my pickup. I further explained to them that they had already taken my money and that they needed to get this taken care of tonight. I was told that someone would be there tonight. I responded “I’ll believe it when I see it”. Well they did show up and took the sectional. The pick up crew was nice. If your desire is to deal with a company that will constantly reschedule and then not show or call to let you know they won’t show. Then this is your company. If you want reliable, go with anyone else!”

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Posted 5 years ago

“Excellent experience! Arrived within the time window, were polite and helpful, and got our couch out the door and down the stairs, which is no easy task. Would absolutely use again and recommend.”

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Posted 5 years ago

“Great service. Convenient and customer service was helpful advising as to estimated arrival time.”

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Posted 5 years ago

“Nice couple. Very courteous and helpful.”

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Posted 5 years ago

“Excellent, picked up a little late but because of traffic snafu. Courteous service and took the couch away.”

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Posted 5 years ago

“These guys were great. Super fast, courteous and pleasant. Entire process too around 10 minutes too.”

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Posted 5 years ago

“The service was great! The employees were friendly, polite, and arrived on time. I would definitely use them again.”

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Posted 5 years ago

“Came on time and did the job”

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Posted 5 years ago

“They were great. The guys that came were so nice. Highly recommend!”

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Posted 5 years ago

“courteous, on time, called/texted before arrival, no problems at all and so convenient”

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Posted 5 years ago

“Employees were extremely courteous and professional. 4 stars only due to the fact that I was not provided the 30 minute “heads up” that they were on their way as my confirmation stated. Other than that, very pleased with Couch Disposal Plus.”

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Posted 5 years ago

“Great job done by these guys. Was worried about the heavy sleeper couch but they handled it with ease. I would definitely recommend them & I would use them again.”

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Posted 5 years ago

Thank for for the 5 star review! Our teams are ready and able to move your heavy and bulky items with 24 hours notice! Glad to hear you had a great experience and we look forward to working with you in the future!

Posted 5 years ago

“awesome service!”

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Posted 5 years ago

Thank you William for the feedback! We aim to provide a great service at a affordable rate all fitting within your schedule! Glad to hear we hit the mark!

Posted 5 years ago

“Great service!”

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Posted 5 years ago

Thank you for the 5 star review! We aim to provide a straightforward ordering process with exceptional customer service! Glad to hear you were satisfied and we look forward to serving you in the future!

Posted 5 years ago

“Professional and exactly on time. Communication was outstanding and again, arrived at the exact time. Highly recommend!”

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Posted 5 years ago

Thank you Cary for the great feedback! We aim to provide an exceptional experience for each of our customers with great communication all at a time that works best for our customers. We are happy to hear you had a great experience and we look forward to working with you in the future!

Posted 5 years ago

“This was great! Fast, convenient, friendly service.”

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Posted 5 years ago

Thank you for the 5 star review and feedback! We aim to provide great customer service and a quick and simple removal of your items! We look forward to providing you assistance in the future! Thanks again!

Posted 5 years ago

“The gentlemen that came and removed my couch were very professional and efficient.”

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Posted 5 years ago

Thank you Laura for the positive feedback on the couch removal! I'll be sure to share this with the team! If we can help you out in the future, we are ready to go! Thanks again!

Posted 5 years ago

“On time, good service. Will use it again”

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Posted 5 years ago

Thank you for the 5 star review! We do our best to provide exceptional service and timely pickups each and every time! Glad to hear we hit the mark on your pickup! We look forward to serving you in the future! Thanks again!

Posted 5 years ago

Couch Disposal Plus is rated 4.4 based on 414 reviews