CoutureCandy.com Reviews

Name: CoutureCandy.com
Address: 4050 W Sunset Rd, Suite H - Dock Door 25, Las Vegas, Nevada
Rating: 3.45

3.5 Rating 181 Reviews

61 %

of reviewers recommend CoutureCandy.com

About CoutureCandy.com:

Couture Candy is a premier online retailer offering a curated selection of high-end fashion from renowned designers. Founded with a passion for luxury and style, Couture Candy aims to provide a seamless shopping experience where customers can discover elegant prom dresses, sophisticated evening dresses, chic mother of the bride attire, and timeless special occasion dresses. Their collection embodies sophistication and glamour, featuring a range of styles and designs to cater to every fashion-forward individual. With a commitment to quality and customer satisfaction, Couture Candy continues to redefine fashion trends and elevate the shopping experience for customers worldwide.

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“Very helpful employees, helping me find the right dress 👗 for my party, and just to wear shopping and dinners”

Helpful Report

Posted 5 months ago

“So happy with the dress I ordered. It's beautiful and do not have any issue with the fabric feels comfortable wearing the dress. Delivery was also fast, it arrived within the estimated timeframe. Overall, I'm satisfied with both the dress and the service.”

Helpful Report

Posted 2 days ago

“My experience with you have been bitter sweet. Website was easy to navigate and shipping was fast. Hence, Measurements chart does not align with the product. I ordered based on the measurement chart and the dress was far from fitting me. Also, customer service is terrible. I've reached because I wanted to know the status of my order and never got an answer. I reached again to exchange the dress because I still want it in a bigger size and never got an answer either. I would like someone from customer care department to reach me.”

Helpful Report

Posted 2 days ago

“First. all the google review are fake. I returned a $900 dress the same day I received it in its original condition since it did not meet my expectations. When I check on my return shipping track that they had received the parcel back, I started asking for my refund, but they were told me for around almost 4 weeks !! that the dress was under "inspection" and have to wait for my refund. When I claimed that it was legally a time for my refund to be processed because more than 14 days had passed, they offered me a 50 % refund just in a credit store gift card. Of course, I was shocked and my answer was absolutely no! Immediately I contacted my bank to stop this fraudulent on line purchase. But since Culture candy claimed that I supposedly "signed in consent" (which I never saw on my purchase receipt and is not there!), that they were going to steal half of my money for no reason the bank told me that they didn't want to return the money an that I have to file a small claim court. I am taking legal action now because this is a well-organized scam!!. You will never get your money back for any refund! My recommendation is to AVOID buying from this place at all costs. And if anyone here wants to join a lawsuit, I will gladly provide my contact information. This is illegal and constitutes a large-scale coordinated fraud. Stealing money for good faith customers.”

Helpful Report

Posted 3 days ago

“I love everything I purchased from your store, especially the fabric. The package was perfect, and it arrived on time. More sales to come! I will definitely buy again.”

Helpful Report

Posted 3 days ago

“Another perfect purchase for the second time around in Couture Candy store.My 2 dresses just recently arrived, both are beautiful and elegant.It looks exactly like the pictures and details on their website. The quality of the dresses are consistently great like my first order.”

Helpful Report

Posted 4 days ago

“Good Day! Thank you so much for this beautiful dress. I really love the quality and the uniqueness of this dress and this is exactly as shown in the image, from the Color to the size and everything. Apart from that, the delivery is really fast and the customer service is really great. Thank you so much for the wonderful experience!”

Helpful Report

Posted 5 days ago

“The dress was a standout! I got a lot of compliments on the dress!”

Helpful Report

Posted 1 week ago

“Horrible horrible company!! Stay away!! They should be shut down and not able to scam people!!”

Helpful Report

Posted 1 week ago

“Customer service means nothing to this company. I order a dress on sale and wanted to exchange for a different size. I was told that that they cannot return or exchange base on their “”return policy.””I do understand company has policies that they have to follow. In my particular case please explain to me where is the loss to this company financially. Although I understand their policy, I AM NOT ASKING FOR A Refund OR STORE CREDIT. I just want a size exchange. This company completely refused to do this. After reading my negative review , they offered me 10% back on my purchase if I change my review to 4-5 stars. What a joke! What is 10% refund going to do for me??? I’m still stuck with a dress I cannot use!! Please stay away from companies like this. I wonder how many of their great reviews on their site is genuine. STAY AWAY. You might want to consider promgirl for dresses. They have some of the same dresses and their refund policy is reasonable for online shoppers.”

Helpful Report

Posted 1 week ago

“It's been a big help to finally found a dress for my upcoming event. Great customer service! Thank you very much!”

Helpful Report

Posted 1 week ago

“Company has no stores and a ridiculous return policy! Do not shop here.”

Helpful Report

Posted 1 week ago

“STAY AWAY FROM THIS COMPANY. DO NOT ORDER ANY ITEMS. I AM A FIRST TIME CUSTOMER AND ORDERED A BEAUTIFUL DRESS. THE SIZING WAS OFF AND I CALLED CUSTOMER SERVICE TO HELP ME GET AN EXCHANGE. I WAS TOLD BECAUSE THE DRESS I BOUGHT IS ON SALE I CANNOT EXCHANGE. I AM NOT ASKING FOR REFUND WHICH I READ THEY DONT DO. JUST ASKING FOR AN EXCHANGE AND THEY REFUSED!! NOW I AM STUCK WITH A DRESS I CANT USE. VERY SAD. OBVIOUSLY CUSTOMER SERVICE MEANS NOTHING TO THEM. I WILL NEVER PURCHASE FROM HERE AGAIN. JUST WANTED TO SHARE MY EXPERIENCE WITH OTHERS!! STAY AWAY!!PURCHASE SOMEWHERE ELSE.”

Helpful Report

Posted 1 week ago

“This is one of the best platform for buying dresses and the staff and Customer Service was very reachable in every aspect. And the price was very affordable for the quality of dresses that they offer.”

Helpful Report

Posted 1 week ago

“I really loved buying dresses on Couture Candy, the quality is superb, and also delivered on time. The dresses are made from soft and breathable fabric, and also available in various colors. Will purchase again next time on my mother's in law birthday!”

Helpful Report

Posted 1 week ago

“Sometime you have wrong colors in the system. Between the pictures and the the writing color.”

Helpful Report

Posted 2 weeks ago

“I’m my purchase was justike the picture”

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Posted 2 weeks ago

“I just got this dress and I love it ! It’s absolutely beautiful, the fabric is very nice and silky ! The color is great ! Fast shipping.”

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Posted 2 weeks ago

“Product was fabulous! Customer service worked to resolve my issues. Would purchase again.”

Helpful Report

Posted 4 weeks ago

“I purchase a dress to couture candy and it was delivered on time. The dress is so beautiful and perfect to may sister. She loves it so much The team was very accommodating and friendly. Khim”

Helpful Report

Posted 4 weeks ago

“I have received my order the dress looks fabulous it exceeds my expectation. It was well made and from good fabrics.It was delivered on time,the customer service representatives are very responsive.It was a great experience will definitely buy again in this shop.”

Helpful Report

Posted 4 weeks ago

CoutureCandy.com is rated 3.5 based on 181 reviews