CoutureCandy.com Reviews

Name: CoutureCandy.com
Address: 4050 W Sunset Rd, Suite H - Dock Door 25, Las Vegas, Nevada
Rating: 3.49

3.5 Rating 209 Reviews

62 %

of reviewers recommend CoutureCandy.com

About CoutureCandy.com:

Couture Candy is a premier online retailer offering a curated selection of high-end fashion from renowned designers. Founded with a passion for luxury and style, Couture Candy aims to provide a seamless shopping experience where customers can discover elegant prom dresses, sophisticated evening dresses, chic mother of the bride attire, and timeless special occasion dresses. Their collection embodies sophistication and glamour, featuring a range of styles and designs to cater to every fashion-forward individual. With a commitment to quality and customer satisfaction, Couture Candy continues to redefine fashion trends and elevate the shopping experience for customers worldwide.

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“Very helpful employees, helping me find the right dress 👗 for my party, and just to wear shopping and dinners”

Helpful Report

Posted 6 months ago

“The dress I ordered is beautiful, but unfortunately is a size too big. I learned when calling to exchange for correct size that since it was on sale, it is not returnable or exchangeable ... even though they have the correct size available and I am willing to pay for the postage to return the dress. At no time do I recall seeing any warnings that sale items were not exchangeable when I purchased the dress. I would never order from CoutureCandy again.”

Helpful Report

Posted 18 hours ago

“Run away!!! The company is a total rip off. I’ve lost over $700 dealing with this company.They do not issue refunds to the original form of payment and if you reorder using the credit, the new order becomes a final sale and it can not be returned or exchanged... Be careful with all the fine print. The sizing chart is a fraud and you will lose your money if your dress does not fit properly or if you’re not happy with the overall purchase.”

Helpful Report

Posted 1 day ago

“I feel like I totally got scammed. I bought two dresses that did not fit. When I called to get information on returning them , I was told that one of them went on sale and was not returnable. Well now is t that convenient a $900 dress goes on sale right after it was purchased. They have all the right words regarding what you signed at time of purchase. They made money off of me. Total scam!!!!”

Helpful Report

Posted 1 day ago

“The shop is so impressive. You have a wide range of collection to choose from. The dress is so beautiful, just the right one that I need and want. Received the item on time. Will definetely order again and will recommend your shop to my friends.”

Helpful Report

Posted 6 days ago

“The dress is beautiful and fit perfect.”

Helpful Report

Posted 1 week ago

“We received the dress within a few days and it fit perfectly.”

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Posted 1 week ago

“The dress is absolutely stunning. Size fits perfectly. Fabric is very soft and comfy. Delivery is fast. And very professional customer service. Definitely will order again.”

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Posted 1 week ago

“Great. The dress is so nice.”

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Posted 1 week ago

“I had an amazing experience in Couture Candy, the service was exceptional. I highly recommend this shop for anyone in search for the perfect prom dresses and wedding attire.”

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Posted 1 week ago

“Great service, good selection, delivery was fast”

Helpful Report

Posted 2 weeks ago

“Perfecto , hermoso👏👏”

Helpful Report

Posted 2 weeks ago

“I love it beautiful dress, it looks the same as the picture, it looked great on me, I loved the dress, I recommend it, very good quality”

CoutureCandy.com 5 star review on 1st February 2025

Helpful Report

Posted 2 weeks ago

“I had purchased a dress and had to return because the color was not good for my skin tone. I paid the restock fee and ordered another dress with my credit that was on sale (2 choices of color were given). I received an e-mail saying my order was processed. After not receiving a tracking e-mail I called only to be told that the dress is no longer available! So if a place a dress in a cart and receive an e-mail stating order was processed, what happened to my dress? When I went back on-line I saw that the same dress is now available in the other color that had been offered only at full price. So why not honor it by offering me the color that is available? And what kind of false advertisement is that? Very poor customer service especially when it was Couture's fault.”

Helpful Report

Posted 2 weeks ago

“I feel like this dress is my best purchase so far! I love the way it fits and how comfy it is to wear. The shipping was fast, and I will absolutely order again. I'll recommend this shop to my family and friends!”

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Posted 2 weeks ago

“Product quality: Was well packed and exactly as described Delivery time:Super fast shipping. Dresses arrived in perfect condition Customer Service- was great and very responsive”

Helpful Report

Posted 3 weeks ago

“I am happy with their customer care. They keep me updated on my order and it arrived on time for my event. I love the dreeeess and it fits me perfectly. I will surely order again for my next event. Thanks.”

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Posted 3 weeks ago

“Excellent customer service! Great dresses and prices! Thank you so much.”

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Posted 3 weeks ago

“Buyer beware!!! Do NOT buy from this store!!! I paid for $35 for 3 day shipping, it arrived a week later. The store informed me that it takes up to 3 days to process. They claim it’s visible on their website but I assure you it’s not. They would not accept a return stating dress was on sale. Website did not say final sale. Their return policy is that a dress must be returned within 5 days of receipt. So it takes them a week, weeks, or months to ship a dress but it has to be returned within five days? Customer service is the worst I’ve ever experienced. When everything is in fine print you know they are running a scam.”

Helpful Report

Posted 3 weeks ago

“I just wanted to share how happy I am right now! The dress fits perfectly—truly true to size. It also arrived exactly when they said it would, which is such a relief. I had a few questions about tracking my order, and the customer service team was amazing—so friendly and helpful! I’ve already told my friends about this place because my experience was so great. I’d love to give them 5 stars!!”

Helpful Report

Posted 3 weeks ago

“This company is terrifying, it took 4 months for the wedding dress to arrive (according to them it would take 1 week), if you reject the purchase they fine you 75% of the value paid. Don't buy because you will lose your money. The company talks about a return RMA that they never send you and they put all kinds of obstacles to generate it (I asked for it from the beginning over and over again), I never received the money back. I lost $650 USD. Don't buy, because you will lose your money. This company is terrifying, it took 4 months for the wedding dress to arrive (according to them it would take 1 week), if you reject the purchase they fine you 75% of the value paid. Don't buy because you will lose your money. The company talks about a return RMA that they never send you and they put all kinds of obstacles to generate it (I asked for it from the beginning over and over again), I never received the money back. I lost $650 USD, look for other options or you will lose your money. I am from Chile and I have no way to complain, they are scoundrels. +56991853472 for those who want more information about the case so that the same thing does not happen to them. Don't buy. To this day (5 months later), they still have not returned my money.”

Helpful Report

Posted 3 weeks ago

CoutureCandy.com is rated 3.5 based on 209 reviews