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CoutureCandy.com Reviews

3.5 Rating 197 Reviews
61 %
of reviewers recommend CoutureCandy.com

About CoutureCandy.com:

Couture Candy is a premier online retailer offering a curated selection of high-end fashion from renowned designers. Founded with a passion for luxury and style, Couture Candy aims to provide a seamless shopping experience where customers can discover elegant prom dresses, sophisticated evening dresses, chic mother of the bride attire, and timeless special occasion dresses. Their collection embodies sophistication and glamour, featuring a range of styles and designs to cater to every fashion-forward individual. With a commitment to quality and customer satisfaction, Couture Candy continues to redefine fashion trends and elevate the shopping experience for customers worldwide.

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Fraudulent company. They don't process returns. If the dress has not fit at the first attempt, consider, you lost the money
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Posted 5 months ago
I ordered a dress for my daughter's wedding that was supposed to be available by a certain date, but the day after I ordered it, I received an email that it wouldn't be available until at least one additional month. I had the time to wait, however I took a risk that it would actually work out for me shortly before the wedding. It did work out and it was beautiful. I would recommend ordering early.
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Posted 5 months ago
Great price on a stunning MOB dress. Fast free shipping, too. Wiould definitely recommend.
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Posted 5 months ago
Very fast and efficient international delivery
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Posted 5 months ago
I love everything I have ordered.. the operators are so sweet :)
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Posted 5 months ago
i ordered a dress for my cousins quince and i was a little scared to order from this website but i did anyways and my expectations were matched, the dress is so beautiful and fit perfectly and arrived before the party.
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Posted 5 months ago
It was so fast! International shipping! So satisfied
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Posted 5 months ago
I purchased 2 of the exact same dresses for my daughter's wedding so I could get the size correct. I kept one of them and returned the other. I was not offered a cashback return, only store credit, and the credit must be used within 6 months. Not many people need to purchase formal dresses 6 months apart from each other. Read the fine print! I am now out $297.00. One other note the dress is so, so long- I had to have it tailored to floor length by having about 12 inches taken off the bottom.
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Posted 5 months ago
Dress was made a Perfection
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Posted 5 months ago
Excellent
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Posted 5 months ago
The size is not accurate, I ordered 2 of the same dresses and lost over $960 because the return policy is only 5 days, and the other dress size did not change that I requested. Really y'all come on....
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Posted 6 months ago
Your merchandise is nice but your return / credit policies are unfair and awful ! I had to jump through hoops with the page long return instructions, signature required, photos required of the dress and shipping label, insurance , pay for the shipping and then you have the nerve to deduct over 40 dollars for what? Stocking fee? You cost me over 60 dollars just so I can exchange sizes. Never will I shop or recommend your site.
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Posted 6 months ago
Information customer service very helpful
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Posted 6 months ago
Excellent service! I would order from them again. Very pleased.
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Posted 6 months ago
Phenomenal customer service!
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Posted 6 months ago
I bought this dress because I ordered the same dress from a local Bridal shop and I lost weight so I bought this dress online in a smaller size, fits great!
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Posted 6 months ago
This site has always been up to date on their stock and has always delivered quickly while making exchanges as painless as possible. They will forever be a business I'll buy any new dress from!
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Posted 6 months ago
Delayed deliver . Could t use my dress as intended because it arrived after the event. The dress how ever is very beautiful.
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Posted 6 months ago
You guys are a wicked, conning, calculated company, your business should've been shutdown. Your return policy is a way of ripping people off. My first rodeo was very similar to other customers that bought your expensive clothing. I purchased your dress, had it the mail next the day, mind you, you've to pay for your own postage. Once they receive the item and inspected it, now, I find out for an almost 400.00 dollar purchase, I could only get a store credit, which was for 360.00, and only to find out after making a purchase with the store credit, I am now stuck with a jumpsuit that doesn't fit. Now, it can't be returned because it was purchased on a store credit for a previous return,even though it's brand new. This is beyond sad when both items were in mint condition, tag still attached. Again, I am stuck with a jumpsuit that doesn't fit. And also, your return policy is very misleading, deceiving, and you don't get the clear picture of the policy until a return is done. If there are any true Christians working at this business, you need to find a new job ASAP, and if you know of this return policy, shame on you, because this is straight out robbery. I am about to call the company, not that they'll change their policy for me, but just to let them know, we all reap what we sow. Warning: Please go elsewhere, unless you have it like that, because I don't!
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Posted 6 months ago
CoutureCandy.com is rated 3.5 based on 197 reviews