CoutureCandy.com Reviews

Name: CoutureCandy.com
Address: 4050 W Sunset Rd, Suite H - Dock Door 25, Las Vegas, Nevada
Rating: 3.49

3.5 Rating 209 Reviews

62 %

of reviewers recommend CoutureCandy.com

About CoutureCandy.com:

Couture Candy is a premier online retailer offering a curated selection of high-end fashion from renowned designers. Founded with a passion for luxury and style, Couture Candy aims to provide a seamless shopping experience where customers can discover elegant prom dresses, sophisticated evening dresses, chic mother of the bride attire, and timeless special occasion dresses. Their collection embodies sophistication and glamour, featuring a range of styles and designs to cater to every fashion-forward individual. With a commitment to quality and customer satisfaction, Couture Candy continues to redefine fashion trends and elevate the shopping experience for customers worldwide.

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“I purchased 2 of the exact same dresses for my daughter's wedding so I could get the size correct. I kept one of them and returned the other. I was not offered a cashback return, only store credit, and the credit must be used within 6 months. Not many people need to purchase formal dresses 6 months apart from each other. Read the fine print! I am now out $297.00. One other note the dress is so, so long- I had to have it tailored to floor length by having about 12 inches taken off the bottom.”

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Posted 6 months ago

“Dress was made a Perfection”

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Posted 6 months ago

“Excellent”

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Posted 6 months ago

“The size is not accurate, I ordered 2 of the same dresses and lost over $960 because the return policy is only 5 days, and the other dress size did not change that I requested. Really y'all come on....”

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Posted 6 months ago

“Your merchandise is nice but your return / credit policies are unfair and awful ! I had to jump through hoops with the page long return instructions, signature required, photos required of the dress and shipping label, insurance , pay for the shipping and then you have the nerve to deduct over 40 dollars for what? Stocking fee? You cost me over 60 dollars just so I can exchange sizes. Never will I shop or recommend your site.”

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Posted 6 months ago

“Information customer service very helpful”

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Posted 6 months ago

“Excellent service! I would order from them again. Very pleased.”

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Posted 6 months ago

“Phenomenal customer service!”

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Posted 6 months ago

“I bought this dress because I ordered the same dress from a local Bridal shop and I lost weight so I bought this dress online in a smaller size, fits great!”

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Posted 6 months ago

“This site has always been up to date on their stock and has always delivered quickly while making exchanges as painless as possible. They will forever be a business I'll buy any new dress from!”

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Posted 7 months ago

“Delayed deliver . Could t use my dress as intended because it arrived after the event. The dress how ever is very beautiful.”

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Posted 7 months ago

“You guys are a wicked, conning, calculated company, your business should've been shutdown. Your return policy is a way of ripping people off. My first rodeo was very similar to other customers that bought your expensive clothing. I purchased your dress, had it the mail next the day, mind you, you've to pay for your own postage. Once they receive the item and inspected it, now, I find out for an almost 400.00 dollar purchase, I could only get a store credit, which was for 360.00, and only to find out after making a purchase with the store credit, I am now stuck with a jumpsuit that doesn't fit. Now, it can't be returned because it was purchased on a store credit for a previous return,even though it's brand new. This is beyond sad when both items were in mint condition, tag still attached. Again, I am stuck with a jumpsuit that doesn't fit. And also, your return policy is very misleading, deceiving, and you don't get the clear picture of the policy until a return is done. If there are any true Christians working at this business, you need to find a new job ASAP, and if you know of this return policy, shame on you, because this is straight out robbery. I am about to call the company, not that they'll change their policy for me, but just to let them know, we all reap what we sow. Warning: Please go elsewhere, unless you have it like that, because I don't!”

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Posted 7 months ago

“Perfect”

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Posted 7 months ago

“Customer service is great. I received my dress and it looked as pictured.”

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Posted 7 months ago

“I wish I could give zero stars. Horrible company. Ridiculous return policy. Quality is the worst. Never regretted a purchase more in my life. DO NOT BUY ANYTHING FROM THEM!”

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Posted 7 months ago

“DO NOT BUY FROM COUTURE CANDY !! They are so unethical. Their quality and price and return policy is horrible. I bought a dress from them and I returned it right away after I received it, to its misrepresentation and they told me they can not credit me back to my credit card. They only give store credit. So I agreed, I found out that they credited me much less than I paid for. I explained the reason why I had to return the dress. Only because their online description was wrong. BE AWARE !! They are a scam !!!”

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Posted 8 months ago

“I would give a negative star to these scan artists if I could. I'm out $1200 CAD. Every email has some excuse and my package never arrived, they blame me for "refusing package" because my event has now passed. Now issued a credit for a fraction of what I paid for the dress. Stay away from this retailer they are CROOKS! Save your money and go to a more reputable store. Thier phone number doesn't even work from Canada”

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Posted 9 months ago

“Everything went wrong . Didn’t end up wearing the dresses ordered and returned within the allowed time line , they gave me 60 percent credit of the purchase, now they are saying that the credit has expired, so I’m out 1200 for buying smth on the wrong website . Never will buy anything from them and I hope other people will learn from my mistake.”

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Posted 9 months ago

“The photo of the dress on website is NOTHING like the dress I received. The description of the dress on the website is NOTHING like the dress I received. Very misleading. Also they failed to mention the fact that you cannot wash OR dryclean this dress. Is it even fabric? It's very stiff and plastic like. If you want a dress that looks like a preschooler's glitter bomb project this is the dress for you. The glitter sheds everywhere! All over you, floor, furniture...they have glued glitter from the top of the dress to the bottom and not in a professional manner. RUN. Run away from this scam of a business.”

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Posted 10 months ago

CoutureCandy.com is rated 3.5 based on 209 reviews