“After somebody else crashed into our car my own insurance company have caused even more headaches. There staff have been unhelpful and have left me constantly chasing them. Only offering a resolution 9 weeks after the accident. The resolution offered is a full £1700 less than i can find the cheapest like for like car for aswell.. After complaining and providing all photos of cars available as requested i get a letter saying this is their final response and if i dont like it i should take it up with FSO... Avoid this company at all costs!”