“Oof, seeing these reviews do not make me hopeful for my order. It's been a month and I can't seem to get ahold of anyone. Ordered back in 2021 and never had an issue.”
“I ordered beer from them for Christmas present. Fifteen days later and it has not shipped. Their customer is non existent. Order from them is high risk.”
“Should have read these reviews before purchasing a subscription. Same issue with delivery service. Ordered on November 27th. Received a confirmation of the subscription and my credit card was charged. Nothing since. I haven’t tried contacting they via email with no success and no one answers on the phones that are listed on their website. Now my account says I can choose my second selection on December 27. ??? Not fooling with them any longer. Am contesting the charge on my credit card and going with another subscription service. Would give no stars if I could”
“I ordered in early November and saw no progress on the order until late December. I ordered a gift box and got some dented cans in a beat up UPS package. Completely unusable as a gift. Now I have to find another gift with less than a week before Christmas. Absolutely terrible experience.”
“No confirmation email, ordered Nov 17th and it’s now Dec 6th and I’ve tried to contact once already with no answer. $100 order and will be contacting my bank and filing a complaint with BBB.”
“Same issue as everyone else. Terrible customer service! They cannot be reached at all whatsoever! I've waited over a month for my order and it still hasn't even shipped. I filed a complaint with the Better Business Bureau and even they came back and said they could not get ahold of them. Read the reviews before purchasing!”
“Everything! They took longer than stated to ship, never answered my questions, no tracking info and when I asked to cancel because they were taking too long they ignored it. Now it will be delivered to late because the recipient is moving. $120 lost! Buyer beware!!!!! This should be zero stars!”
“Worst customer service ever. Products takes months to arrive. Keep getting updated tracking info and nothing ever updates. I waiting 38 days to get my order.”
“Worst customer service. I have reached out six times in the last six days and no response back. Made an order on 5 July and it is now the 21st and I have not received anything and or communication from them.
The company is in California and I am in Arizona. It shouldn’t take over a month to receive a product”