Craft56° Reviews

Name: Craft56°
Rating: 4.81

4.8 Rating 1,581 Reviews

95 %

of reviewers recommend Craft56°

4.8

Based on 1,581 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0141 266 0028

Email:

hello@craft56.co.uk

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Craft56° 5 star review on 11th October 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Poor communication, orders placed, no shipping information. Questions asked, no response. Live chat is a joke. Very poor experience.”

Helpful Report

Posted 1 month ago

“I ordered and paid for a bottle of gin, never received it, chased them up twice, and have only now seen they refunded my payment the day after placing the order, without letting me know. The bottle was a gift for someone, so this was a real issue not to be notified it would not arrive. Terrible - non-existent - communication.”

Helpful Report

Posted 2 months ago

“I ordered a bottle of whisky from them and then had the message that DPD had it. I went to DPD and was informed that it had been sent back. I have asked Craft 56 why and have received no reply. I wish I had read trustpilot before and I would have gone nowhere near this firm. This is my first and last order with this firm. STAY AWAY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!”

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Posted 3 months ago

“Came across Craft56 a few months ago. Ordered a few bottles from the sale. Some excellent deals. Have since been back and ordered another 2 times. All packaged well and delivered very quickly and efficiently.”

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Posted 4 months ago

“Ordered once with them before and order arrived ok, so decided to order again. Both bottles I ordered arrived with a broken seal, and it looked like some of the liquid was missing. (Fill level was 1-2cm below neck) I emailed them a couple of times. After which I got one reply saying I might have unsealed them as I got it out of the box. Which I didn't, as I noticed it immediately as I took the first bottle out, and noticed it on the second. After which I emailed them several times, but no response from them in 3 weeks. Bottles were quite cheap, but what does price matter if its not even safe to drink. Very disappointing being treated like this. Lesson learned.”

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Posted 4 months ago

“Cancelled my order with no explanation. Not responding to emails or even reaching out on social medial. Phone number doesn’t work. Dodgy as….”

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Posted 4 months ago

“An amazing offer on Tin Cup so snapped up. Will be looking out for more offers on Craft56 😊”

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Posted 4 months ago

“Product as advertised, very well priced and swiftly delivered.”

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Posted 5 months ago

“Everything apart from delivery is good the delivery was slow 4 or 5 days royal mail faster delivery service from other seller that sell rum online I thought I give them second chance omg dpd was even slower it's now 4 days still waiting going back to master of malt next say delivery”

Helpful Report

Posted 5 months ago

“Rubbish website. Too much rubbish Scottish whisky and none of the better quality whisky/whiskey from Ireland which is the home of whiskey. I’d avoid here as it seems discrimination against the Irish.”

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Posted 5 months ago

“Exellent service and delivery as usual.”

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Posted 5 months ago

“Was delighted with the choice and price, however, almost 2 weeks later I have yet to receive my order. Parted with over £100 and can't even get a reply via messenger, email or the 'contact us' facility on the website. Extremely annoyed and disappointed!”

Helpful Report

Posted 5 months ago

“Great choice. Good value. Swift service. Securely packaged. Always happy to return. Half a point off though - bottles protected inside the box with inflated plastic. Keeps the bottles well protected, sure, but come on - Plastic. Others use recyclable cardboard for this too. Perhaps time to try this instead?”

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Posted 5 months ago

“Good selection at competitive prices. Sadly, although having been asked to write a review, 10 days after placing an order, I have yet to receive my order. Apparently it has been shipped......”

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Posted 5 months ago

“Zero communication. Failed to deliver on-time. I placed the ordered on a weekend and paid quite a lot for Express 1-2 day delivery, so expected delivery on the Tuesday or Wednesday. It's now a week since I placed the order and still nothing: no delivery, no communication, no explanation. This was a gift and has missed the special day. Emails are never answered. Absolutely hopeless.”

Helpful Report

Posted 5 months ago

“Everything arrived safely and promptly. The single malt is delicious. And the adult offspring have stolen the chilli vodka, so that must be good too. Looking forward to sampling the rest. With thanks! Theresa”

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Posted 5 months ago

“Bought as a gift, beautiful packaging & fast delivery.”

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Posted 5 months ago

“Excellent service and efficient delivery”

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Posted 5 months ago

“Quick delivery of a selection of nice drinks.”

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Posted 5 months ago

“My first order with Craft56 was expedited timely,delivered without fuss and I am very pleased with the products.”

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Posted 5 months ago

Craft56° is rated 4.8 based on 1,581 reviews