Craft56° Reviews

Name: Craft56°
Rating: 4.81

4.8 Rating 1,581 Reviews

95 %

of reviewers recommend Craft56°

4.8

Based on 1,581 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0141 266 0028

Email:

hello@craft56.co.uk

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Craft56° 5 star review on 11th October 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought Tyree Gin as a birthday present. Easy ordering. Arrived in good time. Excellent service.”

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Posted 3 years ago

Thanks for your review I'm sure the recipient loved their Tyree Gin - it's delicious! Cheers Ally

Posted 3 years ago

“Excellent service and good VfM. The speed of delivery was amazing! Thank you”

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Posted 3 years ago

Hi Gillian Thanks for taking the time to leave a review - it is much appreciated! Cheers Ally

Posted 3 years ago

“Fantastic product worth extra for a good quality tonic, clean crisp taste which compliments the gin, order prices is quick and easy and the delivery time was less than 4 days”

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Posted 3 years ago

Hi Anthony Thanks for your review - we agree that a quality tonic makes all the difference! Cheers Ally

Posted 3 years ago

“Excellent service, very quick delivery and securely packed - will definitely use again.”

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Posted 3 years ago

Hi Clare Thanks for your review - much appreciated! Cheers Ally

Posted 3 years ago

“I received my order of Arran Gold cream liqueur blended with malt whisky in really good time. This is a lovely drink and is also great in coffee instead of milk or cream. I would use this company again as they keep unusual drinks.”

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Posted 3 years ago

Hi Elizabeth Thanks for your review - glad to hear you're enjoying the Arran Gold Cream Liqueur! Cheers Ally

Posted 3 years ago

“Very seamless ordering process and speedy delivery. Top Marks - highly recommended. *****”

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Posted 3 years ago

Hi Lynda Thanks for your review - much appreciated! Cheers Ally

Posted 3 years ago

“Excellent selection of Scottish craft guns. Order arrived well wrapped in a couple of days. Highly recommended as a good way to try a wide variety of gins.”

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Posted 3 years ago

Hi Alan Thanks for your review. Hope you enjoy tasting your gins! Cheers Ally

Posted 3 years ago

“Despite being very satisfied with your ordering service and products I'm afraid I won't be ordering anything else due to Royal Mail providing the delivery. This was a gift for a special birthday and the parcel tracking showed my order reached the recipients' local office at 7:10am on Thursday. But it just seemed to sit there. Over the course of 2 days I made 3 calls to customer services, waited around 30mins each time to speak with someone and kept getting told it was 'checked out and on the van' but it never arrived. After asking the recipient to wait in all day for Thursday and Friday they eventually went to pick it up for themselves from the local office and found it was still there. I was exceedingly unimpressed with the run around from Royal Mail, so I'm afraid it's their poor service that will prevent me ordering anything else. I strongly recommend you think about using someone else for your deliveries.”

Craft56° 5 star review on 17th August 2021

Helpful Report

Posted 3 years ago

Hi Mr Hardacre Thanks for your review, please accept our apologies for the delay in delivery and the issues you had with Royal Mail. We use Royal Mail for the majority of our deliveries and have found them to be a reliable delivery partner which is reflected in our 'on time delivery' rating. However, I appreciate they have not met your expectations on this occasion. I have emailed you this morning with what I hope you will view as a resolution. Cheers Ally

Posted 3 years ago

“The whisky was as I expected and arrived well packaged and within the time frame I'll definitely order again”

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Posted 3 years ago

Hi David Thanks for your review and I hope you enjoy your whisky! Cheers Ally

Posted 3 years ago

“Great service, I had an issue with the delivery as my postman did not leave a card when I wasn't in but the team at Craft56 were very quick to help me resolve this. Thankfully I now have my rum and I couldn't be happier with it!”

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Posted 3 years ago

Hi Graeme Thanks for your review, glad we could help get the delivery sorted and good to hear you're enjoying your rum! Cheers Ally

Posted 3 years ago

“Pour un achat vers la France : Une boutique formidable avec une équipe aux petit soins. Je conseille vivement.”

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Posted 3 years ago

Hi Elodie Thanks very much for your kind review. I hope you enjoy your whisky! Cheers Ally

Posted 3 years ago

“Fantastic selection of small batch Scottish gins and super fast delivery The downside is picking what gin to buy as there are too many to choose from”

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Posted 3 years ago

Hi Fiona Thanks for your review - much appreciated! We're making it harder for you as our range of gins is always growing. Cheers Ally

Posted 3 years ago

“Great service and delivery”

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Posted 3 years ago

“Superfast delivery, beautiful packaging of the Four Marys boxset,”

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Posted 3 years ago

Hi Neil Thanks for your review - I'm hope the recipient loved their gin gift set. Cheers Ally

Posted 3 years ago

“Easy to order, delivered within 48 hours superb customer service will definitely be using them again.”

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Posted 3 years ago

Hi Arthur Thanks for your review - glad we could help you out! Cheers Ally

Posted 3 years ago

“Website easy to use. Order fulfilled promptly, and packaging excellent ensuring no breakages.”

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Posted 3 years ago

Hi Joy Thanks for your review! Cheers Ally

Posted 3 years ago

“Above and beyond had slightly damaged box plus there was a bottle I really wanted but was out of stock…boom I received an email today the bottle I wanted as been restocked and a new box is on the way …now that’s what I call 1st class services …just need free sample now lol.”

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Posted 3 years ago

Hi Shaun Thanks for your review. Delighted we were able to source more of the whisky you wanted and also could supply you with a replacement box for the box that was damaged. Cheers Ally

Posted 3 years ago

“First time I have used Craft 56 - great service and prompt delivery. I was great to also have received a free sample with my order. Will definitely use again”

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Posted 3 years ago

Hi Sean Thanks for your review - much appreciated! Cheers Ally

Posted 3 years ago

“Bought kinrara gin for a friends birthday They are delighted with it Your service was excellent It arrived within 2 days well packaged and thankfully the courier left it with a neighbour and not on my doorstep! Very pleased”

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Posted 3 years ago

Hi Jean Thanks for your review. Delighted to hear that it arrived safely and that your friend is delighted with their gin. Cheers Ally

Posted 3 years ago

“I received both bottles in good condition my only gripe is the box for one of the bottles was packed in the bubble rap which means it got a bit damaged as I don’t drink them I collect them and as we all know the box is just as important as the content to collectors.”

Craft56° 4 star review on 12th July 2021

Helpful Report

Posted 3 years ago

Hi Shaun Thanks for your review - sorry to hear one the boxes has been damaged slightly in transit. Can you please email details of which box is damaged to ally@craft56.co.uk and I will try to source a replacement for you? Cheers Ally

Posted 3 years ago

Craft56° is rated 4.8 based on 1,581 reviews