Name: CraftShack.com
Rating: 4.80

“I love the convenience of the beer being delivered to my door! And the amazing variety allows me to sample a good selection and find the ones I like best!”

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Posted 3 years ago

Thank you very much for your review and for choosing CraftShack. We take pride in our ever-growing collection and work hard to make sure we can cater to everyone's taste palate. We are privileged to have you as one of our customers and look forward to your next order. Cheers! Team CraftShack

Posted 3 years ago

“We live in a small town and our selection is very limited. I like ordering from craftshack. I get variety and usually receive it within a week or week and a half.”

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Posted 3 years ago

Thank you so much for your review! We're happy to read that you are pleased with our service and selection. We are privileged to have you as one of our customers and look forward to your next order. Cheers, Team CraftShack

Posted 3 years ago

“Craft Shack provides access to products from Craft brewers and distillers around North America. Packing and delivery is very good. Access to products from NW and West help round out our stock for all to enjoy finding a new favorite.”

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Posted 3 years ago

Thank you very much for your review and for choosing CraftShack. We're happy to read that you are pleased with our service. We take pride in our ever-growing collection and work hard to make sure we can cater to everyone's taste palate. We are privileged to have you as one of our customers and look forward to your next order. Cheers! - Team CraftShack

Posted 3 years ago

“I live in a rural state and have limited opportunity to try excellent beer from around the country and beyond. CraftShack offers a great selection with quick shipping and secure packaging.”

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Posted 3 years ago

Thank you so much for your review! We're happy to read that you are pleased with our service and selection. We are privileged to have you as one of our customers and look forward to your next order. Cheers!

Posted 3 years ago

“All orders are made correctly and shipped within reasonable time however this is a 4 star because few beers was canned months ago and tasted flat or bad. if the beers are stored in a warehouse, it need to be monitored and kept fresh and remove them if they are far past their shelf life.”

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Posted 3 years ago

Hi Tracy, thank you for taking the time to leave us a review! We like to extend to you our most sincere apologies a few beers did not meet your expectation and would love to make it right, so our customer care team will reach out to you directly with a resolution. Cheers! Team CraftShack

Posted 3 years ago

“Always a pleasure when I order from Craftshack. They have beers I cannot find locally and thoroughly enjoy. Delightful process: an email upon receiving order, another email once fulfilled with tracking and an email once the package has been delivered. I love the eco friendly packaging and the follow up from customer service team as well as the rewards system!”

Helpful Report

Posted 3 years ago

Thank you so much for your review! We're happy to read that you are pleased with our service and selection. We are privileged to have you as one of our customers and look forward to your next order. Cheers - Team CraftShack

Posted 3 years ago

“CraftShack is a great way to get hard to find beers that are unavailable locally. Never had an issue with these guys. Highly recommend.”

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Posted 3 years ago

Thank you so much for your 5-star review! We're happy to read that you've been able to enjoy hard find beverages that you cannot get locally. We are privileged to have you as one of our customers and look forward to your next order. Cheers, Team CraftShack

Posted 3 years ago

“Anyone wanting to place an order will not be dissatisfied. First and foremost its smooth bourbon. Second, the shipping didn't take long and packaging was perfect. I've now made 3 orders and will continue Thanks CraftShack.”

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Posted 3 years ago

Thank you for taking the time to write about your experience. It is wonderful to hear that you were satisfied with our service and products. We are privileged to have you as one of our customers and look forward to your next order. Thank you for your business! Cheers - Team CraftShack

Posted 3 years ago

“Love these guys! Moved from ATL to a place in Arizona that only has the standard domestics. This is the place to satisfy my love of stouts and porters no problem at all. Speedy shipping too! 🍺”

Helpful Report

Posted 3 years ago

Thank you for sharing your review! We're happy to read that you are pleased with our service. We take pride in our ever-growing collection and work hard to make sure we can cater to everyone's taste palate. We are privileged to have you as one of our customers and look forward to your next order. Cheers! Team CraftShack

Posted 3 years ago

“Pretty zippy order fulfillment, and reliable shipping. Greats beers. A little pricey but the points you earn can at least offset price of shipping.”

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Posted 3 years ago

Thank you very much for your review and for choosing CraftShack. We truly appreciate your support. We're happy to read that you've been able to enjoy our service and rewards program. Again, thank you for your review. We hope to see you soon! Cheers, Team CraftShack

Posted 3 years ago

“Fast service....great products”

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Posted 3 years ago

Thank you so much for your positive review! We're happy to read that you are pleased with our service and selection. We are privileged to have you as one of our customers and look forward to your next order. Cheers, Team CraftShack

Posted 3 years ago

“Shipped quickly and very well packaged. Customer service is very helpful”

Helpful Report

Posted 3 years ago

Thank you so much for your positive review! We're happy to read that you are pleased with our service and packaging. We are privileged to have you as one of our customers and look forward to your next order. Cheers - Team CraftShack

Posted 3 years ago

“Excellent variety of beer and clear communication of shipping. Wonderful experience, thank you!”

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Posted 3 years ago

Thank you very much for your review and for choosing CraftShack. We truly appreciate your support. If there's anything you need, please know we're always a phone call or email away. Hope to see you again soon! Cheers

Posted 3 years ago

“I found Craftshack quite by accident and just couldn’t be more pleased! Service is impeccable! Delivery is right on time and communication is so appreciated. From order until it lands on your doorstep they stay in touch! You will really enjoy working with these folks!”

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Posted 3 years ago

Thank you so much for your 5-star review! We're happy to hear that you found our service and that your first time buying experience was seamless without any faults. Communication is one of our highest priorities; therefore, we work really hard to keep our customers informed about their orders as best we can. Thanks again and we look forward to your next order! Cheers, Team CraftShack

Posted 3 years ago

“Nice store and feast delivery”

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Posted 3 years ago

Hi Zoran, thank you for the review and for choosing CraftShack. We truly appreciate your support and look forward to your next order. Cheers, Team CraftShack

Posted 3 years ago

“FedEx was a pain, but CraftShack bend over backwards to make it right. Great communication and customer service.”

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Posted 3 years ago

Thank you for your feedback, Jana. We like to extend our most sincere apologies that the products you receive did not meet your expectation. We regret any inconvenience you have experienced with the delivery service and assure you that we are anxious to retain you as a satisfied customer, so our Customer Satisfaction Team will reach out to you directly to make it right. Once again, we are deeply sorry for the issue with your purchase. It’s not the experience we wish for any of our customers, and we appreciate you bringing this to our attention. Cheers! Team CraftShack

Posted 3 years ago

“Thanks for a quick delivery, also all of my selections were intact and correct. I will definitely be using craft shack again, Keep up the good work.”

Helpful Report

Posted 3 years ago

Thank you for you review! We are glad that you had a satisfying experience with our service and that delivery went smoothly! We are privileged to have you as one of our customers and look forward to your next order. Cheers! Team CraftShack

Posted 3 years ago

“This site has opened my eyes to so many more amazingly crafted beers and unrecognized breweries. They also introduced an always connected community of beer hobbies via discord that I highly recommend anyone to join. I hope to support this place for years to come. Top notch across the board.”

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Posted 3 years ago

“Good beer”

Helpful Report

Posted 3 years ago

Thank you so much for your review! We're happy to read that you were pleased with your purchase. We are privileged to have you as one of our customers and look forward to your next order. Cheers! Team CraftShack

Posted 3 years ago

“Order was timely and as expected. Will definitely order again.”

Helpful Report

Posted 3 years ago

Thank you so much for your review! We're happy to read that you are pleased with our service. We are privileged to have you as one of our customers and look forward to your next order. Cheers! Team CraftShack

Posted 3 years ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

CraftShack.com Reviews