CraftShack.com Reviews

Name: CraftShack.com
Rating: 4.80

4.8 Rating 871 Reviews

98 %

of reviewers recommend CraftShack.com

Company Reviews

Metrics

Info

4.8

Based on 871 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About CraftShack.com:

CraftShack is the most trusted online bottle shop in the country, serving since 2013.

Visit Website

Phone:

8889202630

Email:

orders@craftshack.com

Location:

MADE IN USA © CraftShack, Inc.

CraftShack.com 5 star review on 2nd December 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They do an awesome job with selection and fast shipping. Item prices are fair, although the flat-rate shipping means no small orders.”

Helpful Report

Posted 4 years ago

Thank you very much for your five-star review! We are privileged to have you as a customer and forward to your next order. Cheers,

Posted 4 years ago

“I really enjoy trying new brews, and CraftShack is my go to. My only frustration with the site is the way the shipping/packaging is set up. I wish there was a feature that would tell you how much room you have in the box as you make your selections. Especially when ordering both cans and bottles. Otherwise, great place to buy craft beers!”

Helpful Report

Posted 4 years ago

Thank you for providing your honesty and your feature recommendation. We'll be sure to pass this along to our web developer for consideration. Since this feature is not available at this time, our team designed a page to help you take full advantage of our flat rate shipping program, so please refer to this page to learn about how to get more for your buck: https://craftshack.com/pages/order-fulfillment Thank you for your time and feedback. We hope to see you again soon! Cheers

Posted 4 years ago

“Excellent choice of craft beers and ordering a variety makes a great gift for the craft beer lover in your life.”

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Posted 4 years ago

Thank you for the 5-star rating. We forward to serving you again soon. Cheers!

Posted 4 years ago

“Big fan - great service, great selection, very fast shipping. (next day in CA!)”

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Posted 4 years ago

Thank you for the 5-star rating, We are glad to see our service met your expectation and we look forward to your next purchase. Cheers!

Posted 4 years ago

“Super easy to use site and the shipping is very quick. But most importantly, they have a great beer selection.”

Helpful Report

Posted 4 years ago

Thank you for the 5-star rating, We look forward to your next purchase. Cheers!

Posted 4 years ago

“Great customer service and an excellent way to get beers that would otherwise be difficult to get a hold of.”

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Posted 4 years ago

Thank you so much for taking the time to leave a 5-star review! We are so glad to hear you can enjoy products you may not get to try locally and hope to see you again soon. Cheers!

Posted 4 years ago

“Excellent selection - however shipping and fees are prohibitive.”

Helpful Report

Posted 4 years ago

Thank you so much for your review and feedback. Our team designed a page to help you take full advantage of our flat rate shipping program, so please refer to this page to learn about how to get more for your buck: https://craftshack.com/pages/order-fulfillment Also, be sure you take full advantage of our rewards program which offers shipping perks and discounts with the points you earn. https://craftshack.com/pages/craftshack-wallet-welcome-to-our-rewards-program Thanks again for using our service. If there's anything you need, please know we're always a phone call away. Hope to see you again soon!

Posted 4 years ago

“Website is easy to navigate, customer service is excellent and shipping rates are fair. They usually have a very good selection of craft beer as well as some hard to find exports.”

Helpful Report

Posted 4 years ago

Thank you for your positive comments and 5-star rating. We are privileged to have you as one of our customers and look forward to serving you again soon. Cheers!

Posted 4 years ago

“Great selection and fast shipping on specialty craft beers. Being a person with Celiac disease, I have found this beer only through CraftShack. Please keep up the great work!”

Helpful Report

Posted 4 years ago

Hi Erin, we appreciate you taking the time to leave us a review. It's awesome to see that you found your beer through us and that our service met your expectation. We are privileged to have you as one of our customers and look forward to your next order! Cheers

Posted 4 years ago

“Excellent site for delivering quality beverages that normally i wouldn't have access to. Reasonably priced and special offers throughout each month”

Helpful Report

Posted 4 years ago

Thank you for the 5-star rating. We really appreciate your review and look forward to serving you again in the near future. Cheers!

Posted 4 years ago

“Great beer shop！”

Helpful Report

Posted 4 years ago

Thank you for the 5-star rating. We really appreciate your review and look forward to serving you again in the near future. Cheers!

Posted 4 years ago

“Craftshack always have a great selection and new products rotating in constantly. I have always experienced super fast shipping as well.”

Helpful Report

Posted 4 years ago

Thank you for taking the time to write us a review. It is wonderful to read that you were satisfied with our service. We are privileged to have you as one and look forward to your next order. Cheers!

Posted 4 years ago

“My favorite beer-shipping company!”

Helpful Report

Posted 4 years ago

Thank you for the 5-star rating, We look forward to your next purchase. Cheers!

Posted 4 years ago

“Craftshack is a unique provider of craft beers with lots of interesting choices. They also sell liquor. Their delivery turnarounds have generally been good —But—the lockdown has hampered everyone. Great business, supporting small brewers ... nice job.”

Helpful Report

Posted 4 years ago

Thank you for the 5-star rating and your loyalty. We are so glad to hear you enjoy our selection and apologize for slower than usual service you may have recently experienced, things have been busier than usual due to the pandemic, however, our small but mighty team have adjusted very quickly with the heavy volume, so next time you visit us, we assure you you will experience a faster fulfillment time. We hope to see you again soon! Cheers

Posted 4 years ago

“Great beer selection and secured shipping. I highly recommend!”

Helpful Report

Posted 4 years ago

Thank you for the 5-star rating. We're so glad to see that you are satisfied with our delivery service and look forward to serving you again in the near future. Cheers

Posted 4 years ago

“EXCELLENT SITE, PRODUCT CHOICES EXTENSIVE, SHIPPING IS PROMPT AND SAFELY PACKAGED”

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Posted 4 years ago

Thank you so much for your review, John! We are glad to see that our service met your expectation. We hope to serve you again soon Cheers!

Posted 4 years ago

“Great quick service!”

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Posted 4 years ago

Thank you so much for your review, Annie! We are glad to see that our service met your expectation. We hope to serve you again soon Cheers!

Posted 4 years ago

“Amazing selection!!!! I've found some of my new favorite beers on this site! Reccomend to ANY connesuiers!!”

Helpful Report

Posted 4 years ago

Hi Jessica, we appreciate you taking the time to leave us a review. It's awesome to see that you found your favorite beer and that our service met your expectation. We are privileged to have you as one of our customers and look forward to your next order! Cheers

Posted 4 years ago

“Decent selection of brews and great customer service that's delivered in a timely way”

Helpful Report

Posted 4 years ago

Thank you so much for your 5-star review, we hugely appreciate it. If there's anything you need, please know we're always a phone call or email away. Hope to see you again soon! Cheers

Posted 4 years ago

“Got many beers I would have not been able to get any other way.”

Helpful Report

Posted 4 years ago

Thank you so much for the 5-star review! We are glad to see you can enjoy products you may not get to try locally, and privileged to have you as a customer. We look forward to serving you again soon. Cheers!

Posted 4 years ago

CraftShack.com is rated 4.8 based on 871 reviews