CraftShack.com Reviews

Name: CraftShack.com
Rating: 4.80

4.8 Rating 871 Reviews

98 %

of reviewers recommend CraftShack.com

Company Reviews

Metrics

Info

4.8

Based on 871 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About CraftShack.com:

CraftShack is the most trusted online bottle shop in the country, serving since 2013.

Visit Website

Phone:

8889202630

Email:

orders@craftshack.com

Location:

MADE IN USA © CraftShack, Inc.

CraftShack.com 5 star review on 2nd December 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I can get beers here that I can’t in the region that I live in.... quite nice to be able to try new beers out and get some old favorites as well.”

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Posted 5 years ago

“Super fast delivery. Fantastic selection of beers.”

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Posted 5 years ago

“Great selection, reasonable prices, a bit slow at times on the shipping, but online help is second to none. So happy that I found them.”

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Posted 5 years ago

“Thanks Craftshack for the opportunity to try some beers I would never otherwise have the chance to enjoy. Appreciate your flat-rate shipping options. See something you like? You can trust these guys to get it to you quickly and safely!”

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Posted 5 years ago

“These guys always have a great selection.”

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Posted 5 years ago

Thank you so much for your 5-star review, we hugely appreciate it! If there's anything you need, please know we're always a phone call away. Hope to see you again soon!

Posted 5 years ago

“Always amazing beers sent to me very quickly. Will continue to order regularly.”

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Posted 5 years ago

“EXCEPTIONAL PRODUCTS, WIDE VARIETY, FAST SERVICE, GREAT WEBSITE”

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Posted 5 years ago

“Great delivery. Love the beer. Wish they had more 6 pack and 12 pack options with certain beers.”

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Posted 5 years ago

“Simply awesome experience each time!”

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Posted 5 years ago

Thank you so much for your 5-star review! We're happy to hear that you found our service positive. If there's anything you need, please know we're always a phone call away. Hope to see you again soon. Cheers!

Posted 5 years ago

“Excellent selection and timely notifications. Not only do they have some of the best beer available, they frequently obtain additional stock after the initial inventory sells out. And as important, their packaging process is top notch. The bottles are well protected and I have never experienced an issue with any of my several orders, well done team! In closing, thank you for bringing rare beer and beer not available in my area to my doorstep.”

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Posted 5 years ago

Thank you for the 5-star review! We're happy to hear that your buying and shipping experience was positive without any errors. If there's anything you need, please know we're always a phone call away. Hope to see you again soon!

Posted 5 years ago

“Great selection of tasty beer that I can't find in town. Shipped quickly and well packed as well. Five stars!”

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Posted 5 years ago

“Excellent rotating selection of beers”

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Posted 5 years ago

“Hello there, I never write reviews - good or bad but had to tell you how great you are! The wife and I were recently in Alaska and although not a beer drinker she fell in love with Alaskan Amber. Near impossible to find on the east coast until I found your company. You made it easy to order, didn't charge shipping and kept me informed of the delivery process the entire time. Just got it today and even though it came across the country it took less than a week and had no damage due to the incredible packaging! Her eyes will light up and her taste buds satisfied when I give it to her. Thanks again for a job well done - 5 STARS for you!!! Bill in New Jersey”

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Posted 5 years ago

“Expansive selection of items that can’t be found without a local distributor. Shipping cost is the only down side.”

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Posted 5 years ago

“Recently purchased oh fudge from prairie and was pleasantly surprised to find the cardboard case box with the beer shipment! Now I can store the beer properly in the original container”

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Posted 5 years ago

“Typically, visiting the same local liquor store that has craft beer comes with a sort of rote familiarity. This is not usually a good thing. After a certain point, the joys of discovery are replaced with the joys of finally there being something different on the shelf or in the cooler. Enter Craftshack. Craftshack rekindled the joys of craft beer hunting for my tiny cohort of enthusiasts as we could browse the site together (over voice chat) and exclaim, "I think i've heard of these guys, let's get one of these!". When traveling around it's expected that we mule back loads of beer, and it's limited to the one location. Craftshack gives us the ability to now hunt all regions with the same thrill of finding some whales in the mix! (Heady and Focal anyone??) Suddenly we've gone from elevating our mediocre local beer to enjoying some of the best the United States has to offer. Our beer shares have never been the same. Shipping is never cheap, but how could it be? We've been finding that we're setting aside a little money for that next super release, all while eyeballing all the current delights. Since first using craft shack they've introduced a points program that I've been pretty good at keeping up with (who doesn't want discounts?!?!). I've never been more content with my online ordering and that it's beer, and beers I couldn't get, make it even better. Thank you guys!”

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Posted 5 years ago

“Always a good, current, new selection of product. Timely shipping.”

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Posted 5 years ago

“This is my go to place to order hard to find beers here in the Midwest. Absolutely huge selection of brews and other spirits. I always find something unique that I need to try. And the site is well laid out so that you can find beers by style or brewery. I highly recommend Craftshack to all beer enthusiasts who are looking for quality and quantity.”

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Posted 6 years ago

“Great rotating selection. Always ships on time. I live in a craft poor area and love that I can get great craft beers from all over the country through CraftShack.com!”

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Posted 6 years ago

“Very nice site that offers a chance to try beer not in my local market. They package the beer very well. Have never had any broken or leakers.”

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Posted 6 years ago

CraftShack.com is rated 4.8 based on 871 reviews