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CraftShack.com Reviews

4.8 Rating 871 Reviews
98 %
of reviewers recommend CraftShack.com
4.8
Based on 871 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read CraftShack.com Reviews

About CraftShack.com:

CraftShack is the most trusted online bottle shop in the country, serving since 2013.

Visit Website

Phone:

8889202630

Email:

orders@craftshack.com

Location:

MADE IN USA © CraftShack, Inc.

Everything was good, except shipping was way too expensive$$$
Helpful Report
Posted 2 years ago
Hi Michael, thank you so much for your review! Our flat rate shipping cost is purely on the two different sized boxes. The small flat box which will hold up to (12) cans, (6) bottles or (8-10) mix and match cans and bottles of beer or (3) liquor bottles. The large box will hold (24) cans, (12) bottles or (15-20) mix and match cans and bottles of beer or (6) bottles of liquor bottles. With that said, you had enough room to fit two more bottles and the shipping cost would have been the same. We hope this message explains how our flat rate shipping works. We truly appreciate your feedback and look forward to your next purchase. Cheers, Team CraftShack
Posted 2 years ago
Awesome selection, quick shipping. Best on line beer store.
Helpful Report
Posted 2 years ago
Thank you very much for your review and for choosing CraftShack. We're glad that your satisfied with our selection and shipping was quick for you. We truly appreciate your support and look forward to your next order! Cheers, Team CraftShack
Posted 2 years ago
Craftshack is one of my go-to's for hard-to-find beers in my region. They have a wide selection of ever-changing products as well as recurring favorites. I love their rewards program that allows me to treat myself after a number of purchases to buy more beer! Shipping costs are reasonable and their customer service is amazing. I would recommend them if your state allows shipments from them. Cheers!
Helpful Report
Posted 2 years ago
Thank you for sharing your review. We are delighted that we are your go-to store for hard to find products that you don't typically have access to in your area. We are honored to have you as one of our customers and look forward to your next purchase. Cheers, Team CraftShack
Posted 2 years ago
Found my favorite allocated bourbon that’s never available at my local stores. Ordered 3 bottles at a reasonable price. All items shipped safely wrapped and arrived sooner than expected. Excellent experience.
Helpful Report
Posted 2 years ago
Thank you for sharing your review! We're happy to read that you are pleased with our services. We take pride in our ever-growing collection. We are privileged to have you as one of our customers and look forward to your next order. Cheers! Team CraftShack
Posted 2 years ago
The item was packaged so it would arrive safely. Also was delivered really fast
Helpful Report
Posted 2 years ago
Thank you very much for your review and for choosing CraftShack, Charles! We truly appreciate your support. We look forward to your next order! Cheers, Team CraftShack
Posted 2 years ago
Ordering was easy, shipping was fast, and the products were packaged very well to avoid breakage and spillage.
Helpful Report
Posted 2 years ago
Thank you so much for your review, Mike! We're happy to read that you are pleased with our service and that your order arrived safely. We are privileged to have you as one of our customers and look forward to your next order. Cheers, Team CraftShack
Posted 2 years ago
Great way to access an impressive array of outstanding beer and spirits. Couldn't recommend this service highly enough.
Helpful Report
Posted 2 years ago
Craftshack is really, really good. Great selection, and quick shipping. The only negative I can think about is that the delivery process is a bit rough. If you cant have someone at the door to pick up your order, then shopping through Craftshack could be very difficult.
Helpful Report
Posted 2 years ago
Great product...lighting quick shipping
Helpful Report
Posted 2 years ago
Thank you very much for your review and for choosing CraftShack. We truly appreciate your support. If there's anything you need, please know we're always an email away or phone call away. We look forward to your next order! Cheers, Team CraftShack
Posted 2 years ago
Outstanding, fast, easy and meets wxpectation
Helpful Report
Posted 2 years ago
Thank you for sharing your review. We are honored to have you as one of our customers and look forward to your next purchase. Cheers, Team CraftShack
Posted 2 years ago
This is the second time I have placed an order and once again every can of beer arrived in perfect condition and in a timely manner. Thanks again!
Helpful Report
Posted 2 years ago
I received my order in a timely fashion and it was packed in a safe manner. The price was fair.
Helpful Report
Posted 2 years ago
Thank you for sharing your review. We are delighted that your order arrived in a timely fashion and your provides arrived safely. We are honored to have you as one of our customers and look forward to your next purchase. Cheers, Team CraftShack
Posted 2 years ago
Keep the Deftones beer flowing!
Helpful Report
Posted 2 years ago
I never imagined I'd be able to get such a wonderful and exclusive beer as the de garre sent right to my home and for such a reasonable price. More like this please!
Helpful Report
Posted 2 years ago
Thank you for sharing your review. We are delighted that you're able to enjoy breweries and exclusive beers. We are honored to have you as one of our customers and look forward to your next purchase. Cheers, Team CraftShack
Posted 2 years ago
Fast shipping and great service. Great source for hard-to-find beer and spirits.
Helpful Report
Posted 2 years ago
Thank you so much for your review! We're happy to read that you are pleased with our service and selection. We are privileged to have you as one of our customers and look forward to your next order. Cheers, Team CraftShack
Posted 2 years ago
Awesome website, I'm super happy that I can get access to many brews and spirits at amazing prices!
Helpful Report
Posted 2 years ago
Thank you for sharing your review. We are delighted that you're able to enjoy brews and spirits you don't typically have access to in your area. We are honored to have you as one of our customers and look forward to your next purchase. Cheers, Team CraftShack
Posted 2 years ago
Craft shack is Awsome good selection always ships quickly . Gods rewards program also
Helpful Report
Posted 2 years ago
Thank you so much for your review! We're happy to read that you are pleased with our service and selection. We are privileged to have you as one of our customers and look forward to your next order. Cheers, Team CraftShack
Posted 2 years ago
This online shop offers rare finds at a huge premium. I reserve purchases from this shop only when I cannot possibly source elsewhere. Delivery takes a long time. The occasional cab arrives dented. But so far, none of these factors has caused me any problems. Shop wisely.
Helpful Report
Posted 2 years ago
I’m on the east coast, and try to expose myself to microbrews from all over, I love IPAs and such. Craft shack has given me the opportunity to branch out and try west coast microbrews that I would never have gotten a chance to otherwise. The selection is fantastic and the service as well. Even with delivery charges the price per beer isn’t much more than I pay at my local craft brew store. I’ve only ordered twice at this point but I’m thoroughly satisfied and will continue to order in the future.
Helpful Report
Posted 2 years ago
I love being able to get beers that we otherwise would not be able to get without traveling! While the shipping can seem high, if you average the cost out per beer, it's not horrible. And it's less expensive than a plane ticket! :)
Helpful Report
Posted 2 years ago
Thank you for sharing your review. We are delighted that you found us and that you're able to enjoy breweries you don't typically have access to in your area. Please be sure you take full advantage of our rewards program which offers shipping perks and discounts with the points you earn for every purchase. Sign up today, it only takes a second: https://craftshack.com/account/register We are honored to have you as one of our customers and look forward to your next purchase. Cheers, Team CraftShack
Posted 2 years ago
CraftShack.com is rated 4.8 based on 871 reviews