CraftShack.com Reviews

Name: CraftShack.com
Rating: 4.80

4.8 Rating 871 Reviews

98 %

of reviewers recommend CraftShack.com

Company Reviews

Metrics

Info

4.8

Based on 871 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About CraftShack.com:

CraftShack is the most trusted online bottle shop in the country, serving since 2013.

Visit Website

Phone:

8889202630

Email:

orders@craftshack.com

Location:

MADE IN USA © CraftShack, Inc.

CraftShack.com 5 star review on 2nd December 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Craftshack has a great variety of beers, pretty fair pricing and my items get to me in northern Illinois rather quickly. I especially love that they have Belching Beaver Deftones brews!! Keep on keepin on Craftshack!”

Helpful Report

Posted 5 years ago

Thank you so much for your 5-star review! We're happy to hear that you are pleased with our service. We take pride in our ever-growing collection and work hard to make sure we can provide to customers' needs. If there's anything you need, please know we're always a phone call or email away. Hope to see you again soon! Cheers!

Posted 5 years ago

“Love the selection and service! I look forward to every new product that is released.”

Helpful Report

Posted 5 years ago

Hi Joseph, we appreciate you taking the time to leave us a review. We are privileged to have you as one of our customers and look forward to your next order! Thanks again!

Posted 5 years ago

“Awesome service& unique choices”

Helpful Report

Posted 5 years ago

Thank you so much for your 5-star review! If there's anything you need, please know we're always a phone call away. Hope to see you again soon. Cheers

Posted 5 years ago

“I love craft shack! They have very unique beers and great service!”

Helpful Report

Posted 5 years ago

Your review means a lot to us. Thank you for choosing CraftShack. We look forward to your next order! Cheers

Posted 5 years ago

“-Good beer -Great service -Good communication -Shipping is high but fair”

Helpful Report

Posted 5 years ago

Thank you for your 5-star review! We are privileged to have you as one of our customers and look forward to your next order!

Posted 5 years ago

“I love the Stone Brewing products and I'm constantly hunting for new releases from Stone on Craftshack. My husband and I also enjoy finding new and interesting beers to try and well as the distilled spirits. We found the peanutbutter whisky on here and loved that as well. I appreciate the large selection and especially the Stone beers as they are harder to come by since we dont live in California where the brewery is from.”

Helpful Report

Posted 5 years ago

Thank you so much for your 5-star review, it really means a lot to us! We're happy to hear that you and husband found some new favorites that's hard to come by in your area. If there's anything you need, please know we're always a phone call away. Hope to see you again soon!

Posted 5 years ago

“For the most part, I have enjoyed buying a vast amount of great IPA’s. Hopefully, I can continue doing this on a timely basis. T.A.Selakovich”

Helpful Report

Posted 5 years ago

Thank you for your 4-star rating. Please come visit us again soon! Cheers!

Posted 5 years ago

“Craft shack has a very wide selection and makes things easy to get things delivered fast and without issues!”

Helpful Report

Posted 5 years ago

Thank you for the 5-star review and choosing CraftShack. We take pride in our ever-growing collection and work hard to make sure we can cater to customers' needs when it comes to Craft beer. If there's anything you need, please know we're always a phone call or email away. Hope to see you again soon! Cheers

Posted 5 years ago

“Great Selection of hard to find favorite beverages, easy on-line ordering and accurate shipping. Much more convenient than driving to the store.”

Helpful Report

Posted 5 years ago

Thank you so much for taking the time to leave a 5-star review! We are glad that you found some hard to find favorites and that our platform was easy to use for online ordering. Thank you for your business and hope to see you again soon!

Posted 5 years ago

“Really great site! Just wish there was packaging dates on the items, I've gotten some IPAs that were 3-4 months old and not very good.”

Helpful Report

Posted 5 years ago

Hello Martin, thank you for your review. We're deeply sorry to hear that some of the IPA's you receive did not meet your expectation. For future reference, we take quality control very seriously and do our absolute best to ensure that the product is consumed just the way the brewery intended it to taste. so if any of the products doesn't taste right, please send a message at orders@craftshack.com or submit a support ticket here: https://bit.ly/2JPFQGz. Thank you again for your review. Hope to see you again soon! Cheers!

Posted 5 years ago

“Excellent selection, fresh beer, fast communication.”

Helpful Report

Posted 5 years ago

Your review means a lot to us. Thank you for choosing CraftShack. We look forward to your next order! Cheers

Posted 5 years ago

“Excellent selection of craft beers! IPAs, lagers, pilsners, and porters!! I highly recommend. Fast/speedy service also. Thank you Craft Shack!!!”

Helpful Report

Posted 5 years ago

Thank you for your 5-star rating ad the excellent review. We are privileged to have you as one of our customers. Please come visit us again soon! Cheers!

Posted 5 years ago

“I really enjoy craftshack. Look forward to their new beer emails nearly every weekday. They always have brews I can’t get in Ohio. Shipping is always fast and reliable and packaging is great. That’s why I’ve placed around 10 orders with them so far. Order with confidence. Cheers!”

Helpful Report

Posted 5 years ago

Thank you for your positive comments and 5-star rating. We are privileged to have you as one of our customers and look forward to your next order!

Posted 5 years ago

“Craft shack is awesome provides craft beers from around the country in my house!”

Helpful Report

Posted 5 years ago

Thank you for your 5-star review! We are pleased to have you a one of our customers. Hope to see you again soon! Cheers!

Posted 5 years ago

“CraftShack has an excellent selection that will take years to conquer. Product takes a few days to get to the distant corners, but worth it compared to trying to track down infinite brands in a motor vehicle.”

Helpful Report

Posted 5 years ago

Hi Stephen, thank you for your positive comments and 5-star rating. We take pride in our ever-growing collection If there's anything you need, please know we're always a phone call or email away. Hope to see you again soon!

Posted 5 years ago

“Everything arrived in perfect condition and in a timely manner.”

Helpful Report

Posted 5 years ago

Thank you for the 5-star rating. We're so glad to hear that you are satisfied with our service and look forward to your next order. Cheers

Posted 5 years ago

“I do not live in a city and Craftshack allows me to procure amazing beer that I would never be able to experience unless I lived in a major city or was traveling all the time. I also really enjoy being able to get my hands on beers brewed all over the great USA. Great Website. Great service. It has changed my life for the better.”

Helpful Report

Posted 5 years ago

Thank you for the 5-star rating. We're so glad to hear that you are satisfied with our service. We really appreciate your review and look forward to your next purchase soon! Cheers

Posted 5 years ago

“Craftshack is my go to for beers I can't get in Houston good select and price. Keep it up!!”

Helpful Report

Posted 5 years ago

Thank you for your positive comments and 5-star rating. We're happy to hear that we are your go to for craft beer. Thank you for your business and hope to see you again soon! Cheers!

Posted 5 years ago

“We have an abundance of excellent breweries in Colorado, however we don't get a good variety of beers from across the country. Craftshack allow me the opportunity to sample many beers I have read and only dreamed about enjoying. For the same price for a draft at the local pub I can enjoy a ice cold glass poured right at home. Service is fast and dependable. I have tried the other beer ship companies but they tend to be much slower at shipping and what they show on their sites isn't always available. I order 24 beers a month. I call it having my monthly.”

Helpful Report

Posted 5 years ago

Hi Bert, thank you for taking the time to write about your feedback. It is wonderful to hear that you were satisfied with our service and that we were able to provide you the opportunity to sample beers you cannot get locally. We are privileged to have you as a customer and look forward to your next order. Cheers!

Posted 5 years ago

“Nice way to get beers you can't get in your area.”

Helpful Report

Posted 5 years ago

Hi Jason, thank you for much for your 4-star review! We're happy to hear that you are able to enjoy beers you can't get locally. We take pride in our ever-growing collection. If there's anything you need, please know we're always a phone call away. Hope to see you again soon! Cheers!

Posted 5 years ago

CraftShack.com is rated 4.8 based on 871 reviews