Name: CraftShack.com
Rating: 4.80

“This service worked well and I was very happy with the shipments. The only negative was the high cost for shipping. However, they had a good selection for what I wanted and when one of my beers was out of stock it was a fairly easy and quick process for me to swap it out for a different beer. Shipments went out quickly and arrived quickly. Shipping alcohol is a pain, so the extra cost for easy shipping seemed like a decent tradeoff to me.”

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Posted 3 years ago

Thank you so much for your review! We would also like to clarify that our flat rate shipping cost is purely on the two different sized boxes. The first tier is for the small box which will hold up to (12) cans, (6) bottles or (8-10) mix and match cans and bottles. The large box will hold (24) cans, (12) bottles or (15-20) mix and match cans and bottles. Additionally, orders may potentially be fulfilled at multiple locations, so the shipping cost will reflect the amount of the boxes needed to ship the order in full, so please refer to this page to learn how to get more for your buck - https://craftshack.com/pages/order-fulfillment. We hope this message explains how our flat rate shipping works and the pricing. We truly appreciate your feedback. If you have any questions, please don't hesitate to contact us here: https://bit.ly/3gWzd3E Cheers! Team CraftShack

Posted 3 years ago

“Great service! Hard to find BELGIUM BEERs... Well packaged and quick delivery! A+++ Now if you can get your hands on some Gouden Carolus : Tripel, Classic.”

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Posted 3 years ago

Thank you so much for your positive review! We're happy to read that you are pleased with our service and selection. We are privileged to have you as one of our customers and look forward to your next order. Cheers!

Posted 3 years ago

“This is my first time using CraftShack and it has been great! The shipping was fast and everything was very well packed so no damage of my beer! I'm so happy to find a place I can order SoCal beers from!!! Thanks CraftShack! I will be ordering in the future!!!😬”

CraftShack.com 5 star review on 3rd June 2021

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Posted 3 years ago

thank you very much for your five-star review and for choosing CraftShack. We truly appreciate your support. If there's anything you need, please know we're always a phone call or email away. Hope you enjoy your next order! Cheers

Posted 3 years ago

“Quick and easy, fast shipping will Use again!”

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Posted 3 years ago

Thank you very much for your five-star review and for choosing CraftShack. We truly appreciate your support. If there's anything you need, please know we're always a phone call or email away. Cheers

Posted 3 years ago

“Thumbs up!”

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Posted 3 years ago

Thank you so much for your 5-star rating! We're happy to read that you are pleased with our service and selection. We are privileged to have you as one of our customers and look forward to your next order. Cheers!

Posted 3 years ago

“Easy service to use. My two items arrived quickly and perfectly packed”

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Posted 3 years ago

Thank you so much for your review! We're happy to read that you are pleased with our service and selection. We are privileged to have you as one of our customers and look forward to your next order. Cheers!

Posted 3 years ago

“Ordering from Craftshack was super smooth from start to finish and the packing was amazing too! I will be ordering from this establishment again as they truly delivered beyond my expectation - Thank you Craftshack!”

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Posted 3 years ago

Thank you very much for your five-star review and for choosing CraftShack. We truly appreciate your support. If there's anything you need, please know we're always a phone call or email away. Hope to see you again soon! Cheers

Posted 3 years ago

“CraftShack is the best!!!!”

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Posted 3 years ago

Thank you so much for your review and for choosing CraftShack. We are privileged to have you as one of our customers and look forward to your next order. Cheers!

Posted 3 years ago

“Love purchasing from CraftShack! Always a good selection and speedy delivery. I took off a star because of the way they package the beer. There are more efficient and eco-friendly ways to ship than loads of bubblewrap and packing materials. It is a little hasslesome and wasteful.”

Helpful Report

Posted 3 years ago

Thank you so much for the 4-star rating. Your feedback is highly important to us. Please know that we will pass your review to our shipping team for further assessment and consideration on better packaging material options to protect the product while in transit. In the meantime, we understand your concerns about the bubble wrap and know that plastics wraps typically do not get recycled in curbside bins, so we recommend our consumers to use designated drop-off locations where the plastic wraps material are accepted for recycling: https://www.plasticfilmrecycling.org/recycling-bags-and-wraps/find-drop-off-location/ Thank you again for sharing your feedback with us and for choosing CraftShack. We hope to see you soon. Cheers!

Posted 3 years ago

“I was AMAZED at how fast my order was processed,the selection and quality were above reproach!”

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Posted 3 years ago

Thank you so much for your review! We're happy to read that you are pleased with our service and selection. We are privileged to have you as one of our customers and look forward to your next order. Cheers!

Posted 3 years ago

“We have been having a difficult time finding Buffalo Trace in stores. Found it on CraftShack and received it within a few days! I will be ordering from your site again! Thank you”

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Posted 3 years ago

Thank you very much for your five-star review and for choosing CraftShack. We truly appreciate your support. If there's anything you need, please know we're always a phone call or email away. We hope to see you again soon! Cheers.

Posted 3 years ago

“Great service. Arrives promptly, always packed well!”

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Posted 3 years ago

Thank you so much for your review! We're happy to read that you are pleased with our service. We are privileged to have you as one of our customers and look forward to your next order. Cheers!

Posted 3 years ago

“Awesome assortment of craft brews and drinks!!”

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Posted 3 years ago

Thank you so much for your review! We're happy to read that you are pleased with our service and selection. We are privileged to have you as one of our customers and look forward to your next order. Cheers!

Posted 3 years ago

“I live in Australia and have utilised Craftshack to send gifts to my son Luke and his wife Rebecca for a number of years now. They always have a great selection and are efficient at ensuring delivery is managed with no fuss. Thanks Craftshack I would recommend you to anyone.”

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Posted 3 years ago

Thank you so much for your review! We're happy to read that you are pleased with our service and selection. We are privileged to have you as one of our customers and look forward to your next order. Cheers!

Posted 3 years ago

“The best place to buy craft beer and spirits online. Great selection with good value and customer support.”

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Posted 3 years ago

“The site is excellent. Incredible selection with a lot of restocking of rare and in-demand brews. Along with frequent and easily accessible deals and rewards programs. The site is awesome enough for me to ignore the incessant requests to allow notifications in my Chrome browser.”

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Posted 3 years ago

“Great selection and faster shipping than their competitors.”

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Posted 3 years ago

“There was a promotion last December between Craftshack and the late Frank Zappa's people to sell an IPA beer. Until then I had never heard about Craftshack. Now I have a venue to purchase Ciders. I have been pleased with almost all my purchases so far. Thanks Craftshack .”

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Posted 3 years ago

“Craftshack has really stepped their game on variety and specialty craft beer. They get some awesome beers and collabs that would be hard to get otherwise. The only thing that is a drag is the shipping cost.”

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

CraftShack.com Reviews