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CraftShack.com Reviews

4.8 Rating 871 Reviews
98 %
of reviewers recommend CraftShack.com
4.8
Based on 871 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read CraftShack.com Reviews

About CraftShack.com:

CraftShack is the most trusted online bottle shop in the country, serving since 2013.

Visit Website

Phone:

8889202630

Email:

orders@craftshack.com

Location:

MADE IN USA © CraftShack, Inc.

I've always been happy with the selection, service and customer service I experience when shopping at the CraftShack.
Helpful Report
Posted 1 year ago
I use Craftshack to send gifts to my son and his wife from time to time. I live in Australia and find the service provided by Craftshack is the best, they always go out of their way to oblige and provide excellent products.
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Posted 1 year ago
I love the selection of craft beer that’s available on CraftShack! I often find hard to find beers!
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Posted 1 year ago
Very efficient, quick shipping!
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Posted 1 year ago
I collect music booze for a hobby and Craftshack has a great selection to choose from. Easy ordering and great packing with great shipping.
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Posted 1 year ago
Wonderful selection of some elusive Belgium biers.
CraftShack.com 5 star review on 14th December 2022
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Posted 1 year ago
Great selection.
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Posted 1 year ago
Great selection, fast shipping, and a perfect gift to give. Thank you!
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Posted 1 year ago
Selection is excellent. Beers arrived intact. Issue with shipping. Took awhile to ship. Label for Fedex printed on a Friday but jot dropped at Fedex until a Monday. Should have gone out on Friday.
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Posted 1 year ago
Great Beer selection and great customer service. $hipping is killing me though or I would order more often.
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Posted 1 year ago
This was a gift for my friend Ralph. He was thrilled and so am I. I just wish you delivered to Massachusetts. Cheers,Melissa
Helpful Report
Posted 2 years ago
Fast delivery
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Posted 2 years ago
A varying selection of great to fantastic beers I can’t get in Minnesota. Shipping is fast and product is packaged well. Could be a little lighter on the wallet, but overall we’ll done.
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Posted 2 years ago
Thank you for sharing your review. We are delighted that you found us and that you're able to enjoy breweries you don't typically have access to in your area. We are honored to have you as one of our customers and look forward to your next purchase. Cheers, Team CraftShack
Posted 2 years ago
Ordering online is easy and quick. I’ve ordered multiple times from them, and have not had a bad experience yet.
CraftShack.com 5 star review on 1st November 2022
Helpful Report
Posted 2 years ago
Craftshack is a great site for beer & spirits. Of the four alcohol websites I know of, they are in my opinion, the best. Craftshack has a impressive selection of styles, brands, breweries and spirits. While I do appreciate what they offer, their constant bombardment of advertising is VERY old & repetitive. A lot of that is due to the SEO algorithms they use to keep current customers shopping/purchasing; much like Google Ads. My only other gripe are there prices are expensive. Like I said, I love their selection, but the prices keep me from buying more than I do.
Helpful Report
Posted 2 years ago
Overall, I have been pleased with CraftShack. They have helped to fill gaps in some of my beer and whiskey needs. Their prices are reasonable for standard items but not so good for premium items. Also the delay in fulfilling my order results in items being out of stock and my order being canceled.
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Posted 2 years ago
Excellent products.
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Posted 2 years ago
Thank you very much for your review and for choosing CraftShack. We truly appreciate your support and look forward to your next order! Cheers, Team CraftShack
Posted 2 years ago
Easy ordering. Great selection with hard to find items. Quick delivery.
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Posted 2 years ago
Love how I can get beers here when no one else close to me has them
Helpful Report
Posted 2 years ago
Thank you for sharing your review. We are delighted that you're able to enjoy breweries you don't typically have access to in your area. We are honored to have you as one of our customers and look forward to your next purchase. Cheers, Team CraftShack
Posted 2 years ago
Beer always come quicker than expected and tastes as fresh as if I bought it from the breweries! Definitely recommend CraftShack for buying beers you can't find at your hometown!
Helpful Report
Posted 2 years ago
CraftShack.com is rated 4.8 based on 871 reviews