CraftShack.com Reviews

Name: CraftShack.com
Rating: 4.77

4.8 Rating 877 Reviews

97 %

of reviewers recommend CraftShack.com

Company Reviews

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Metrics

4.8

Based on 877 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

8889202630

Email:

orders@craftshack.com

Location:

MADE IN USA © CraftShack, Inc.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The variety of products is fantastic. Prices are good and shipping is quick and of great quality. I will definitely use site again and again”

Helpful Report

Posted 2 years ago

Thank you so much for your 5 star rating of CraftShack.com! I'm so glad to hear you found the variety of products fantastic, the prices good, shipping quick and of great quality. We really appreciate your kind words and are so glad you plan to use our site again. Cheers, Team CraftShack

Posted 2 years ago

“A little expensive at times but great selection and very well packaged for delivery”

Helpful Report

Posted 2 years ago

Thank you for your kind 5 star rating of CraftShack.com! We strive to give our customers the best experience when it comes to selection and delivery, so it's great to hear that we've achieved that goal! We understand that the costs can seem expensive at times, and we are always looking for discounts to offer our customers. Cheers, Team CraftShack.

Posted 2 years ago

“CraftShack.com is great! Great selection, competitive prices and great packaging to prevent breakage.”

Helpful Report

Posted 2 years ago

Thank you for your 5 star rating, Joel! We're glad you think CraftShack.com is great! We take pride in our great selection, competitive prices, and providing extra protective packaging to help ensure your items arrive safely. We appreciate your support! Cheers, Team CraftShack.

Posted 2 years ago

“I ordered my Def Leppard gin and was thrilled with CraftShack service. They will be my go-to delivery from here out.”

Helpful Report

Posted 2 years ago

Thank you so much for your 5-star rating of CraftShack.com, Dawn! We are so pleased that you are thrilled with our service. We truly appreciate you being a loyal customer and ordering your Def Leppard gin with us. We thank you for your repeat business and look forward to helping you find all your favorite spirits again soon! Cheers, Team CraftShack

Posted 2 years ago

“Experience has been great-good. I am more of a collector and have not as of yet received a damaged or marred can or bottle. Only thing that does not make my review100 % great is shipping sometimes is not fast (I am inpatient though). Keep up the good work. Sidebar I purchased a beer from a competitor since Craftshack as out of stock and all items were dented. Reordered item from Craftshack when it became re-available. Keep up the great work.”

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Posted 2 years ago

“I've always been happy with the selection, service and customer service I experience when shopping at the CraftShack.”

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Posted 2 years ago

“I use Craftshack to send gifts to my son and his wife from time to time. I live in Australia and find the service provided by Craftshack is the best, they always go out of their way to oblige and provide excellent products.”

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Posted 2 years ago

“I love the selection of craft beer that’s available on CraftShack! I often find hard to find beers!”

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Posted 2 years ago

“Very efficient, quick shipping!”

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Posted 2 years ago

“I collect music booze for a hobby and Craftshack has a great selection to choose from. Easy ordering and great packing with great shipping.”

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Posted 2 years ago

“Wonderful selection of some elusive Belgium biers.”

CraftShack.com 5 star review on 14th December 2022

Helpful Report

Posted 2 years ago

“Great selection.”

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Posted 2 years ago

“Great selection, fast shipping, and a perfect gift to give. Thank you!”

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Posted 2 years ago

“Selection is excellent. Beers arrived intact. Issue with shipping. Took awhile to ship. Label for Fedex printed on a Friday but jot dropped at Fedex until a Monday. Should have gone out on Friday.”

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Posted 2 years ago

“Great Beer selection and great customer service. $hipping is killing me though or I would order more often.”

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Posted 2 years ago

“This was a gift for my friend Ralph. He was thrilled and so am I. I just wish you delivered to Massachusetts. Cheers,Melissa”

Helpful Report

Posted 2 years ago

“Fast delivery”

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Posted 2 years ago

“A varying selection of great to fantastic beers I can’t get in Minnesota. Shipping is fast and product is packaged well. Could be a little lighter on the wallet, but overall we’ll done.”

Helpful Report

Posted 2 years ago

Thank you for sharing your review. We are delighted that you found us and that you're able to enjoy breweries you don't typically have access to in your area. We are honored to have you as one of our customers and look forward to your next purchase. Cheers, Team CraftShack

Posted 2 years ago

“Ordering online is easy and quick. I’ve ordered multiple times from them, and have not had a bad experience yet.”

CraftShack.com 5 star review on 1st November 2022

Helpful Report

Posted 2 years ago

“Craftshack is a great site for beer & spirits. Of the four alcohol websites I know of, they are in my opinion, the best. Craftshack has a impressive selection of styles, brands, breweries and spirits. While I do appreciate what they offer, their constant bombardment of advertising is VERY old & repetitive. A lot of that is due to the SEO algorithms they use to keep current customers shopping/purchasing; much like Google Ads. My only other gripe are there prices are expensive. Like I said, I love their selection, but the prices keep me from buying more than I do.”

Helpful Report

Posted 2 years ago

CraftShack.com is rated 4.8 based on 877 reviews