CraftShack.com Reviews

Name: CraftShack.com
Rating: 4.77

4.8 Rating 877 Reviews

97 %

of reviewers recommend CraftShack.com

Company Reviews

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Metrics

4.8

Based on 877 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

8889202630

Email:

orders@craftshack.com

Location:

MADE IN USA © CraftShack, Inc.

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CraftShack.com 5 star review on 2nd December 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast shipping, excellent customer service, and a wide selection of sought-after craft beers. Glad to have craftshack!”

Helpful Report

Posted 4 years ago

Thank you for the 5-star rating and for taking the time to write us a review. We are glad to read that our service met your expectations. We are privileged to have you as one of our loyal customer and look forward to your next purchase! Cheers!

Posted 4 years ago

“A different beer for everyday of the year! A+”

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Posted 4 years ago

We appreciate you taking the time to leave us a review. We are privileged to have you as one of our customers and look forward to your next order! Cheers

Posted 4 years ago

“Very reliant online liquor store.”

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Posted 4 years ago

Thank you so much for your review! We are glad to see that our service met your expectation. We hope to serve you again soon Cheers!

Posted 4 years ago

“Our new source of happiness during these times! Always shipped professionally and promptly. Has a great collection and some pretty hard to find beers. Love!”

Helpful Report

Posted 4 years ago

Thank you for sharing this great review. We're happy to read that you are pleased with our service. We take pride in our ever-growing collection and work hard to make sure we can cater to everyone's taste palate. We are privileged to have you as one of our customers and look forward to your next order. Cheers!

Posted 4 years ago

“My go to place for that one of a kind purchase that I can’t get at home. Always reliable. Recommended to many friends.”

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Posted 4 years ago

Thank you for the 5-star rating and your loyalty. We are so glad to hear you can still enjoy products you may not get to try locally and look forward to serving you again in the near future. Cheers

Posted 4 years ago

“Amazing selection, and great delivery!”

Helpful Report

Posted 4 years ago

Thank you for the 5-star rating. We forward to serving you again soon. Cheers!

Posted 4 years ago

“Great selection of beers and scotches I have never had.”

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Posted 4 years ago

Thank you so much for taking the time to leave a 5-star review! We are so glad to hear you can enjoy products you may not get to try locally and hope to see you again soon. Cheer

Posted 4 years ago

“They offer such great deals on beers I can’t get anywhere else. Shipping is always fast and my beer is always fresh! Keep it up!”

Helpful Report

Posted 4 years ago

Thank you for taking the time to leave us a review. We are privileged to have you as one of our customers. We're so glad to see that you are satisfied with our service and look forward to serving you again in the near future. Cheers!

Posted 4 years ago

“Great selection and great delivery service. If I had to come up with something they could do better, I'd say their mobile website is kind of clunky and their prices are pretty much list price, with higher than average shipping.”

Helpful Report

Posted 4 years ago

Thank you so much for your review and feedback. We are glad to see that you are enjoying our service and hope to see you again soon. Thank you again for your review. We hope to see you again soon, cheers!

Posted 4 years ago

“Excellent selection of Hazy IPA’s. Shipping is affordable and rewards program helps offset the cost. Living in Texas, it is the only way to enjoy west and east coast breweries I enjoy.”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to leave a 5-star review! We take pride in our ever-growing collection, so we're glad to read you can enjoy West Coast products you may not get to try locally. We hope to serve you again soon. Cheers!

Posted 4 years ago

“Awesome selection and speedy delivery”

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Posted 4 years ago

Thank you for much for your 5-star review! We're happy to see that your buying experience was positive and that you are satisfied with our service. We hope to serve you again soon Cheers!

Posted 4 years ago

“CraftShack is excellent — huge variety of all beer styles from many breweries and frequent access to rare/limited releases. Great customer service too!”

Helpful Report

Posted 4 years ago

Thank you for your 5-star rating. We're so glad to see that you are satisfied with our selection and services. Enjoy your brews and please come visit us again soon. Cheers!

Posted 4 years ago

“Great selection fast delivery”

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Posted 4 years ago

Thank you for taking the time to write us a review. We are privileged to have you as a customer and we hope to see you again soon! Cheers

Posted 4 years ago

“I first learned about CraftShack when I received a gift certificate from my boss. (Gotta love a boss who gives you beer!) Since then I have placed multiple order and have had a great experience each time. The shipping is fast, the prices are reasonable and the packing is remarkable. Each beer if protected from contact with another. There was one beer in my last order, which was out of stock. Within a few hours, a customer service rep contacted me and asked if I would prefer a partial refund or a replacement. I opted for the replacement and offered a couple suggestions, in order of preference, and my order shipped in short order. Would I recommend CraftShack to friends? You bet!”

Helpful Report

Posted 4 years ago

Thank you for your comments and 5-star rating. We are happy to see that your buying experience was positive and that you are satisfied with our service. We are privileged to have you as one of our customers and look forward to serving you again soon. Cheers!

Posted 4 years ago

“fast shipping, nice beer!!!”

Helpful Report

Posted 4 years ago

Thank you so much for your review! We are glad to see that our service met your expectation. We hope to serve you again soon Cheers!

Posted 4 years ago

“Selection is great, reasonable prices and easy delivery/pickup.”

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Posted 4 years ago

Thank you so much for your review, Tanya! We are glad to see that our service met your expectation. We hope to serve you again soon Cheers!

Posted 4 years ago

“Excellent service. Fast shipping”

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Posted 4 years ago

Thank you for taking the time to write us a review, Thomas! We are privileged to have you as a customer and that you enjoy our service. We hope to see you again soon! Cheers, Team CraftShack

Posted 4 years ago

“I love Craftshack. I frequently use it to send beers and seltzers to my friends and family stateside, or to myself when I'm in California. The variety is fantastic and there are so many wildly delicious beers to choose from. Shipping is always as expected or quicker and I've never had to complaint. As long as they are around, I will order from Craftshack. Love you guys!”

Helpful Report

Posted 4 years ago

Thank you for the 5-star rating and for choosing CraftShack. We are pleased to read that you've satisfied with our service and selection. We are look forward to your next purchase. Cheers!

Posted 4 years ago

“Very good service... Premium products... Extremely fast shipping... If you need something quickly, buy here, very happy...”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to leave a 5-star review. We are privileged to have you as one of our customers. Enjoy your brews and please come visit us again soon. Cheers!

Posted 4 years ago

“Craftshack has a wonderful selection of beers! Being an IPA fan I really enjoy the variety of IPAs. Highly recommend them!”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to leave a 5-star review and the high recommendation! We take pride in our ever-growing selection for IPA's and work hard to make sure we can cater to everyone's taste palate. We really appreciate your review and look forward to your next purchase. Cheers!

Posted 4 years ago

CraftShack.com is rated 4.8 based on 877 reviews