Name: CraftShack.com
Rating: 4.80

“Beer that I can’t get in NC is always delivered timely and is never a disappointment.”

Posted 4 years ago

Thank you for your 5-star rating. We're so glad to read that you've had a good experience with our service and that you are able to try brews you cannot get locally. We are privileged to have you as a customer, please visit again soon. Cheers!

Posted 4 years ago

“Craft Shack offers terrific customer service as well as numerous out of market beers I otherwise would not have gotten to try. Highly recommended.”

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Posted 4 years ago

Thank you for your 5-star rating. We're so glad to read that you've had a good experience with our service and that you are able to try brews you cannot get locally. We are privileged to have you as a customer, please visit again soon. Cheers!

Posted 4 years ago

“This is a wonderful store! They are very reliable and have great customer service. Their prices are competitive and everything that we have ordered has arrived intact and in a timely fashion. Twice, they ran out of stock on items after we ordered them, but they refunded our money and it was not a problem at all.”

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Posted 4 years ago

“At this time when can't travel these guys brings a lot of great beers to us”

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Posted 4 years ago

Thank you for your 5-star rating. Hope to see you again soon! Cheers, Team CraftShack

Posted 4 years ago

“CraftShack has always been a favorite online vendor. Due to the COVID outbreak, there were problems with delivery and expedition that could not be anticipated. Ashley worked hard to resolve these issues and, once again, CraftShack is my favorite, and they will continue to receive my patronage. A+”

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Posted 4 years ago

“A chance to get "excellent" beers not available in your area. Highly recommended!!!”

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Posted 4 years ago

Thank you for the 5-star rating. We are pleased to read that you've been satisfied with our service and look forward to your next purchase! Cheers

Posted 4 years ago

“Great variety of beers. Good descriptions. Timely sending and receiving. Responsive customer service. I am a fan.”

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Posted 4 years ago

Thank you so much for your 5-star review and positive words, we hugely appreciate it. If there's anything you need, please know we're always a phone call or email away. Hope to see you again soon! Cheers!

Posted 4 years ago

“Craftshack offers a nice line up of hard to get, highly rated imperial stouts at a fair price. They have optimized the shipping process to minimize the cost of shipping and enable the buyer to figure out the maximum number of beers that can be shipped in a single box.”

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Posted 4 years ago

Thank you for the 5-star rating and your loyalty. We are so glad to hear you can still enjoy products you may not get to try locally and that you are able to optimize our flat rate shipping. We are privileged to having you as our customer and look forward to serving you again soon. Cheers

Posted 4 years ago

“I've been purchasing beer with CraftShack for several years now, and have always had great service. The selection is great and never have issues with delivery. I would recommend this site for all beer afficionados.”

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Posted 4 years ago

Thank you for taking the time to write us a review. We are privileged to have you as a customer and look forward to serving you again soon! Cheers

Posted 4 years ago

“I have had a great experience with Craftshack and their loyalty program is great - I haven't found anything like it. The selection is good, though there are sites with harder to find offering s more consistently but still fine. I try to wait just to order from Craftshack though.”

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Posted 4 years ago

Thank you so much for your review! We are glad to see that our service and loyalty program met your expectations. We hope to serve you again soon. Cheers!

Posted 4 years ago

“Craftshack is my go-to for IPAs. They bring in panoramic collection of brews from across the country, have a nice incentive program, and ship quickly. I have been a loyal customer for years and will continue to be.”

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Posted 4 years ago

Thank you for the 5-star rating and for taking the time to write us a review. We are privileged to have you as one of our loyal customer and look forward to your next purchase! Cheers

Posted 4 years ago

“Excellent place to get some rare beers, without having to drive all over the country. Shipping has always been fast and the beer is always packed well to avoid damage.”

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Posted 4 years ago

Hello Michael, thank you for your 5-star rating. We're so glad to hear that you've been satisfied with our service and your products arrived with any issues. Please come visit us again soon. Cheers!

Posted 4 years ago

“CraftShack has found and is attempting to satisfy a great market nitch, the mail-order craft brew market. Craft/microbrew customers are unable to find great beer that is not within their local distribution network. CraftShack is bridging this gap through their e-commerce process. If only brewers could produce more! CraftShack offers a great variety of brews and an easy system to shop and order. Pricing could be a bit cheaper but at this point I am willing to pay the price. Great job CraftShack!”

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Posted 4 years ago

Thank you for your 4-star rating. We are pleased to hear that you are satisfied with our service and selection! Be sure to make use of your loyalty points for one of our amazing discounts on your next purchase. Cheers, Team CraftShack

Posted 4 years ago

“For unknown reasons, screwed up orders are given absolutely no retribution, and missing bottles from shipments are deducted from discounts even though the remaining shipment's value exceeded the amount paid to receive the discount. Great physical working team, totally inept and incompetent business team. Just reading "Craftshack-com" shows you all you need to know about their bungled mismanagement.”

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Posted 4 years ago

Thank you for taking the time to leave us a review! We like to extend to you our most sincere apologies that we failed to resolve your issue promptly. We understand your shopping experience with us didn't meet your expectations and would love to make it right, so our customer care team will reach out to you directly with a resolution. Cheers, Team CraftShack

Posted 4 years ago

“Love Craftshack! Gives my husband and I a chance to try new beers that we can't get in our area. They always have a great variety!”

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Posted 4 years ago

Thank you so much for your 5-star review and positive words, we hugely appreciate it. If there's anything you need, please know we're always a phone call or email away. Hope to see you again soon! Cheers!

Posted 4 years ago

“Great Selection and good shipping.”

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Posted 4 years ago

Hi David, thank you for taking the time to leave us a 5-star rating. We are privileged to have you as a customer and hope to see you again soon. Cheers!

Posted 4 years ago

“I love craftshack. They do a really good job of not only offering the newest beers but they send informative e-mails which actually show what the beer looks like (that matters). I also like the fact that they have a loyalty program. Buy beer. Get beer. A simple but elegant system.”

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Posted 4 years ago

Thank you for the 5-star rating. We are pleased that you've been satisfied with our newsletter subscription and our loyalty program. We take pride in our ever-growing collection and work very hard to offer the industries best flat rate shipping backed by our 100% satisfaction guarantee with the best customer support team. We are privileged to have you as a customer and hope to see you again soon! Cheers!

Posted 4 years ago

“It’s fantastic. Simple as that. New beers arriving all the time. Flat rate shipping. I order from here all the time and will continue to do so. If you don’t like it I will fight you.”

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Posted 4 years ago

Thank you for taking the time to write us a review. We take pride in our ever-growing collection and work very hard to offer the best flat rate shipping backed by our 100% satisfaction guarantee with the best customer support team. We are privileged to have you as a customer and hope to see you again soon! Cheers!

Posted 4 years ago

“Excellent selection of craft beers that you can not find in your own area. The more you buy, the better the price. Constantly updating inventory. Absolutely worth shopping here.”

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Posted 4 years ago

Thank you for much for your 5-star review! We take pride in our ever-growing collection and work very hard to offer the industries best flat rate shipping backed by our 100% satisfaction guarantee with the best customer support team. We are privileged to have you as a customer and hope to see you again soon! Cheers!

Posted 4 years ago

“Love this place!! They always have a great selection and the orders are filled fast. No complaints. Keep up the good work.”

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Posted 4 years ago

Thank you for much for your 5-star review! We take pride in our ever-growing collection, so we're happy that you've been satisfied with our service and selection. We are privileged to have you as a customer and look forward to your next purchase. Cheers!

Posted 4 years ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

CraftShack.com Reviews