CraftShack.com Reviews

Name: CraftShack.com
Rating: 4.77

4.8 Rating 877 Reviews

97 %

of reviewers recommend CraftShack.com

Company Reviews

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Metrics

4.8

Based on 877 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

8889202630

Email:

orders@craftshack.com

Location:

MADE IN USA © CraftShack, Inc.

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CraftShack.com 5 star review on 2nd December 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing selection, and great delivery!”

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Posted 4 years ago

Thank you for the 5-star rating. We forward to serving you again soon. Cheers!

Posted 4 years ago

“They offer such great deals on beers I can’t get anywhere else. Shipping is always fast and my beer is always fresh! Keep it up!”

Helpful Report

Posted 4 years ago

Thank you for taking the time to leave us a review. We are privileged to have you as one of our customers. We're so glad to see that you are satisfied with our service and look forward to serving you again in the near future. Cheers!

Posted 4 years ago

“Excellent selection of Hazy IPA’s. Shipping is affordable and rewards program helps offset the cost. Living in Texas, it is the only way to enjoy west and east coast breweries I enjoy.”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to leave a 5-star review! We take pride in our ever-growing collection, so we're glad to read you can enjoy West Coast products you may not get to try locally. We hope to serve you again soon. Cheers!

Posted 4 years ago

“Awesome selection and speedy delivery”

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Posted 4 years ago

Thank you for much for your 5-star review! We're happy to see that your buying experience was positive and that you are satisfied with our service. We hope to serve you again soon Cheers!

Posted 4 years ago

“CraftShack is excellent — huge variety of all beer styles from many breweries and frequent access to rare/limited releases. Great customer service too!”

Helpful Report

Posted 4 years ago

Thank you for your 5-star rating. We're so glad to see that you are satisfied with our selection and services. Enjoy your brews and please come visit us again soon. Cheers!

Posted 4 years ago

“I first learned about CraftShack when I received a gift certificate from my boss. (Gotta love a boss who gives you beer!) Since then I have placed multiple order and have had a great experience each time. The shipping is fast, the prices are reasonable and the packing is remarkable. Each beer if protected from contact with another. There was one beer in my last order, which was out of stock. Within a few hours, a customer service rep contacted me and asked if I would prefer a partial refund or a replacement. I opted for the replacement and offered a couple suggestions, in order of preference, and my order shipped in short order. Would I recommend CraftShack to friends? You bet!”

Helpful Report

Posted 4 years ago

Thank you for your comments and 5-star rating. We are happy to see that your buying experience was positive and that you are satisfied with our service. We are privileged to have you as one of our customers and look forward to serving you again soon. Cheers!

Posted 4 years ago

“fast shipping, nice beer!!!”

Helpful Report

Posted 4 years ago

Thank you so much for your review! We are glad to see that our service met your expectation. We hope to serve you again soon Cheers!

Posted 4 years ago

“Selection is great, reasonable prices and easy delivery/pickup.”

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Posted 4 years ago

Thank you so much for your review, Tanya! We are glad to see that our service met your expectation. We hope to serve you again soon Cheers!

Posted 4 years ago

“I love Craftshack. I frequently use it to send beers and seltzers to my friends and family stateside, or to myself when I'm in California. The variety is fantastic and there are so many wildly delicious beers to choose from. Shipping is always as expected or quicker and I've never had to complaint. As long as they are around, I will order from Craftshack. Love you guys!”

Helpful Report

Posted 4 years ago

Thank you for the 5-star rating and for choosing CraftShack. We are pleased to read that you've satisfied with our service and selection. We are look forward to your next purchase. Cheers!

Posted 4 years ago

“Very good service... Premium products... Extremely fast shipping... If you need something quickly, buy here, very happy...”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to leave a 5-star review. We are privileged to have you as one of our customers. Enjoy your brews and please come visit us again soon. Cheers!

Posted 4 years ago

“Craftshack has a wonderful selection of beers! Being an IPA fan I really enjoy the variety of IPAs. Highly recommend them!”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to leave a 5-star review and the high recommendation! We take pride in our ever-growing selection for IPA's and work hard to make sure we can cater to everyone's taste palate. We really appreciate your review and look forward to your next purchase. Cheers!

Posted 4 years ago

“I have been using CraftShack for quite some time. It allows me to purchase beers from markets that I currently don't have access too. The selection is always vast which makes it easy to use them.”

Helpful Report

Posted 4 years ago

Thank you for much for your 5-star review and for choosing CraftShack! We're happy to hear that your buying experience was positive and that you've been able to enjoy beer you don't regularly have access too. We privileged to have you as a customer and hope to see you again soon. Cheers!

Posted 4 years ago

“Excellent packaging and quick shipping! I'm a repeat customer and happy with every purchase.”

Helpful Report

Posted 4 years ago

Thank you for your 5-star rating and for choosing CraftShack. We're pleased to read that our service met your expectations and that you have been satisfied with every purchase. We appreciate your loyalty and look forward to your next purchase. Cheers!

Posted 4 years ago

“Great selection and prompt delivery.”

Helpful Report

Posted 4 years ago

Thank you for the 5-star rating. We're so glad to hear that you are satisfied with our selection and delivery service. We really appreciate your review and look forward to your next order. Cheers!

Posted 4 years ago

“I've bought a few bottles liquor from Craftshack.com.Overall a good experience.”

Helpful Report

Posted 4 years ago

Thank you for your 5-star rating. We're so glad to read that you've had a good experience with our service. Please visit again soon. Cheers!

Posted 4 years ago

“CraftShack have given me something to look forward to! They have a great selection with countless hidden-gems frequently in stock! The shipping can be pricy, but their rewards program makes up for it. Be sure to check it out!”

Helpful Report

Posted 4 years ago

Thank you for the 5-star rating and for choosing CraftShack. We are pleased to read that our rewards program have been helpful and that you're satisfied with our selection. We are look forward to your next purchase. Cheers!

Posted 4 years ago

“The beer selection is great and always changing. They shipping is fairly priced. Shipments are always quick to get to me and I'm in Tennessee. I highly recommend Cracftshack.”

Helpful Report

Posted 4 years ago

Thank you for sharing this great review, Jacob! We're happy to read that you are pleased with our service and your that buying/shipping experience was faultless. We take pride in our ever-growing collection and work hard to make sure we can cater to everyone's taste palate. We are privileged to have you as one of our customers and look forward to your next order. Cheers!

Posted 4 years ago

“Great craft beer selection and shipping to Texas! Love it!”

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Posted 4 years ago

Thank you for your 5-star review, Charles! We're so glad to hear that you've been satisfied with our selection and service. Enjoy your brews and please come visit us again soon. Cheers!

Posted 4 years ago

“Shipping time is past andpackaging is top notch. Good selection of craft beer with timely notifications of newly available beer.”

Helpful Report

Posted 4 years ago

Hello Brandon, thank you for your 5-star rating. We're so glad to hear that you've been satisfied with our service. Enjoy your brews and please come visit us again soon. Cheers!

Posted 4 years ago

“Wonderful opportunity to experience West Coast brews.”

Helpful Report

Posted 4 years ago

Thank you for the 5-star rating. We take pride in our ever-growing collection, so we're glad that you are able to experience West Cost brews that you may not get locally and hope to see you again soon. Cheers!

Posted 4 years ago

CraftShack.com is rated 4.8 based on 877 reviews