CraftShack.com Reviews

Name: CraftShack.com
Rating: 4.80

4.8 Rating 871 Reviews

98 %

of reviewers recommend CraftShack.com

Company Reviews

Metrics

Info

4.8

Based on 871 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About CraftShack.com:

CraftShack is the most trusted online bottle shop in the country, serving since 2013.

Visit Website

Phone:

8889202630

Email:

orders@craftshack.com

Location:

MADE IN USA © CraftShack, Inc.

CraftShack.com 5 star review on 2nd December 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“CraftShack.com is bar none the best website for buying craft beer. Rare beers & beers you can't find locally! Great selection & great website.”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to leave a 5-star review! We are so glad to hear you can enjoy products you may not get to try locally and hope to see you again soon. Cheers!

Posted 4 years ago

“Great selection and great customer service. Been a client fir a few years now.”

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Posted 4 years ago

Thank you for your 5-star rating and loyalty. We are privileged to have you as one of our customers and look forward to your next order. Cheers!

Posted 4 years ago

“What's not to like? You can pop in at anytime and browse their selection or wait until they send you an email when some new stuff comes in. Shipping is prompt and well communicated. Bam! In a couple days you have the fresh delicious craft beverage of your choosing knocking on your door.”

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Posted 4 years ago

Hi Tony, we appreciate you taking the time to leave us a review. It's awesome to see that our service met your expectation and that your buying was positive without any errors. We are privileged to have you as one of our customers and look forward to your next order! Cheers

Posted 4 years ago

“I have never had a bad experience using Craft Shack. The beers are reasonably priced, and there is a good selection available. The only criticism I would make - the shipping costs are extremely high. To ship one beer costs $25.”

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Posted 4 years ago

Thank you so much for your 4-star review! Our team designed a page to help you take advantage of our flat rate shipping program. Please refer to this page to learn more about how to fill your box to get more for your buck: https://bit.ly/2TPiXIy Thanks again for using our service. If there's anything you need, please know we're always a phone call or email away. Hope to see you again soon and stay safe. Cheers!

Posted 4 years ago

“Pro:Good selection of beers that I would normally not ever get to try. Prices are pretty good and the shipping is at a flat rate. All beers can be bought as singles and there is usually a good variety of styles. Meh:After purchasing your beer it may take up to a week before it gets sent out. Then depending on where you live if will take a few days from when is shipped until you actually get it.”

Helpful Report

Posted 4 years ago

Thank you so much for your review and your feedback! We are so glad to hear you can enjoy products you may not get to try locally and apologize for slower than usual service you may have recently experienced, things have been busier than usual due to the pandemic, however, our small but mighty team have adjusted very quickly with the heavy volume, so next time you visit us, we assure you you will experience a faster fulfillment time. We hope to see you again soon! Cheers

Posted 4 years ago

“Craft shack has a great selection. They are the only place (of the many online and local stores I checked) that will ship my husband’s favorite beer to my state. I’ve had fun trying new beers too”

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Posted 4 years ago

“Your delivery has improved despite the disruptions to the economy. I enjoy but product but your rewards program is light to premium buyers. TAS”

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Posted 4 years ago

Thank you so much for your review, Thomas! We are glad to see that our service met your expectation. We hope to serve you again soon Cheers!

Posted 4 years ago

“Great place to buy all different types of beer and other alcohol that you may not find at your local stores. I have recommended this service to several of my friends. Keep up the good work!”

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Posted 4 years ago

Thank you so much for your review and recommendations! We are glad to see that our service met your expectations and hope to serve you again soon. Cheers!

Posted 4 years ago

“Great selection of brews and spirits! Fast delivery, no delays and packaging is always impeccable making sure nothing leaks or gets damaged in transit. Wish the shipping fees were a bit less steep, but that is my sole gripe. Would recommend to anyone needing some west coast brews!”

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Posted 4 years ago

Hi Jermaine! Thank you so much for the review! We are glad to see that our service met your expectations. Don't forget about your CraftShack Wallet and the earning features, looks like you have enough points save up to redeem one of our top rewards. Cheers!

Posted 4 years ago

“The place that finally made it possible to access great craft beer from all around the country and world.”

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Posted 4 years ago

Thank you so much for your review! We are glad to see that you are satisfied with our collection. We hope to serve you again soon. Cheers!

Posted 4 years ago

“Craftshack is always reliable, good prices and service. I recommend anyone to purchase items from their web site.”

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Posted 4 years ago

Thank you so much for your review, Thomas! We are glad to see that our service met your expectation. We hope to serve you again soon Cheers!

Posted 4 years ago

“I’ve been using CraftShack off-and-on for years now. The selection is usually pretty good and prices for beer/shipping are fair. I’m yet to have an issue over my various orders; I highly recommend!”

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Posted 4 years ago

Thank you again for taking the time to write us a review. We are privileged to have you as a customer and we hope to see you again soon! Cheers!

Posted 4 years ago

“PERFECTION”

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Posted 4 years ago

“It has very wide range of beers around the world. My husband likes IPA and Hazy IPA. We're happy that we found Craftshack.”

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Posted 4 years ago

Thank you again for taking the time to write us a review. We are privileged to have you as a customer and we hope to see you again soon! Cheers!

Posted 4 years ago

“Consistently fast shipping, and their packaging sets the standard--all beer should be shipped so well. Thank you, Craftshack.”

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Posted 4 years ago

Thank you for the 5-star review! We are glad to see that you've been satisfied with our service and packaging. We are privileged to have you as a customer, Hope to see you again soon! Cheers, Team CraftShack

Posted 4 years ago

“Very good customer service and great selection. Easy to work with and enjoyable way to try beer that is otherwise impossible to get locally.”

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Posted 4 years ago

Thank you for taking the time to write us a review, Jake! We are privileged to have you as a customer. We hope to see you again soon! Cheers, Team CraftShack

Posted 4 years ago

“The CraftShack team is wonderful. They curate a wonderful selection of beers and things arrive professionally and safely packaged. Gives us the opportunity to try great beers which we can’t find locally.”

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Posted 4 years ago

Thank you for your review! We are happy to hear that you are satisfied with our service and selection. We look forward to seeing you soon! Cheers, Team CraftShack!

Posted 4 years ago

“Easy ordering and quick shipment. Site is simple to use. Can’t beat delivery Beer!!!”

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Posted 4 years ago

Thank you for taking the time to write us a review. We are privileged to have you as a customer, and we hope to see you again soon! Cheers, Team CraftShack

Posted 4 years ago

“I bought 2 orders worth of beer, one was a gift for a friend and another was a gift to myself! Very happy with the beer I got and my experience.”

Helpful Report

Posted 4 years ago

Thank you for taking the time to write us a review. We are happy to hear that you were satisfied with your purchases and we hope to see you again soon! Cheers, Team CraftShack

Posted 4 years ago

“Good service. Just make sure you are at home to sign for delivery!”

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Posted 4 years ago

Thank you for taking the time to write us a review. We are privileged to have you as a customer, and we hope to see you again soon! Cheers, Team CraftShack

Posted 4 years ago

CraftShack.com is rated 4.8 based on 871 reviews