CraftShack.com Reviews

Name: CraftShack.com
Rating: 4.77

4.8 Rating 877 Reviews

97 %

of reviewers recommend CraftShack.com

Company Reviews

Questions

Metrics

4.8

Based on 877 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

8889202630

Email:

orders@craftshack.com

Location:

MADE IN USA © CraftShack, Inc.

Write Your review

Tell us how CraftShack.com made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

CraftShack.com 5 star review on 2nd December 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Craftshack is my go-to for IPAs. They bring in panoramic collection of brews from across the country, have a nice incentive program, and ship quickly. I have been a loyal customer for years and will continue to be.”

Helpful Report

Posted 4 years ago

Thank you for the 5-star rating and for taking the time to write us a review. We are privileged to have you as one of our loyal customer and look forward to your next purchase! Cheers

Posted 4 years ago

“Excellent place to get some rare beers, without having to drive all over the country. Shipping has always been fast and the beer is always packed well to avoid damage.”

Helpful Report

Posted 4 years ago

Hello Michael, thank you for your 5-star rating. We're so glad to hear that you've been satisfied with our service and your products arrived with any issues. Please come visit us again soon. Cheers!

Posted 4 years ago

“Love Craftshack! Gives my husband and I a chance to try new beers that we can't get in our area. They always have a great variety!”

Helpful Report

Posted 4 years ago

Thank you so much for your 5-star review and positive words, we hugely appreciate it. If there's anything you need, please know we're always a phone call or email away. Hope to see you again soon! Cheers!

Posted 4 years ago

“Great Selection and good shipping.”

Helpful Report

Posted 4 years ago

Hi David, thank you for taking the time to leave us a 5-star rating. We are privileged to have you as a customer and hope to see you again soon. Cheers!

Posted 4 years ago

“I love craftshack. They do a really good job of not only offering the newest beers but they send informative e-mails which actually show what the beer looks like (that matters). I also like the fact that they have a loyalty program. Buy beer. Get beer. A simple but elegant system.”

Helpful Report

Posted 4 years ago

Thank you for the 5-star rating. We are pleased that you've been satisfied with our newsletter subscription and our loyalty program. We take pride in our ever-growing collection and work very hard to offer the industries best flat rate shipping backed by our 100% satisfaction guarantee with the best customer support team. We are privileged to have you as a customer and hope to see you again soon! Cheers!

Posted 4 years ago

“It’s fantastic. Simple as that. New beers arriving all the time. Flat rate shipping. I order from here all the time and will continue to do so. If you don’t like it I will fight you.”

Helpful Report

Posted 4 years ago

Thank you for taking the time to write us a review. We take pride in our ever-growing collection and work very hard to offer the best flat rate shipping backed by our 100% satisfaction guarantee with the best customer support team. We are privileged to have you as a customer and hope to see you again soon! Cheers!

Posted 4 years ago

“Excellent selection of craft beers that you can not find in your own area. The more you buy, the better the price. Constantly updating inventory. Absolutely worth shopping here.”

Helpful Report

Posted 4 years ago

Thank you for much for your 5-star review! We take pride in our ever-growing collection and work very hard to offer the industries best flat rate shipping backed by our 100% satisfaction guarantee with the best customer support team. We are privileged to have you as a customer and hope to see you again soon! Cheers!

Posted 4 years ago

“Love this place!! They always have a great selection and the orders are filled fast. No complaints. Keep up the good work.”

Helpful Report

Posted 4 years ago

Thank you for much for your 5-star review! We take pride in our ever-growing collection, so we're happy that you've been satisfied with our service and selection. We are privileged to have you as a customer and look forward to your next purchase. Cheers!

Posted 4 years ago

“My favorite place to buy beer online. Always accurate and quick shipping.”

Helpful Report

Posted 4 years ago

Thank you for the 5-star rating. We're so glad to read that you've been satisfied with our service. We appreciate your review and look forward to your next purchase. Cheers!

Posted 4 years ago

“CRAFTSHACK is my go-to for craft beer and spirits. I especially enjoy their variety packs and rare releases.”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to leave us review! Your review means a lot to us and we look forward to serving you again soon. Cheers!

Posted 4 years ago

“If you love trying different craft beers, this site is great. The selection changes pretty frequently. There is a flat fee for shipping so you know what you will pay going in. I try to optimize how many beers I order based on the size of the boxes.”

Helpful Report

Posted 4 years ago

Thank you for the 5-star review! We are glad to read that you utilize our flat rate shipping to get more for your buck and that you get to enjoy different craft beers. Thank you for your business. Please visit us soon. Cheers!

Posted 4 years ago

“Always a good selection of beers that i can’t buy near me. The rewards program is great too!”

Helpful Report

Posted 4 years ago

Thank you for taking the time to leave us a review. We are privileged to have you as one of our customers. We take pride in our ever-growing collection and rare beers and work hard to make sure we can cater to customers' needs and request. If there's anything you need, please know we're always a phone call away. Hope to see you again soon! Cheers

Posted 4 years ago

“Awesome place to get west coast beer not available to me otherwise!”

Helpful Report

Posted 4 years ago

Hi Jeff, we appreciate you taking the time to leave us a review. We are privileged to have you as one of our customers and look forward to your next order! Cheers

Posted 4 years ago

“CraftShack has been a great way to connect me beers I normally wouldn’t be able to find. I enjoy craft beer so it’s been great to find new breweries and styles at a reasonable price. Shipments take about 1 week from Southern California to Nebraska. I have placed 5 orders and have never had any damaged cans or bottles. I will continue to use.”

Helpful Report

Posted 4 years ago

Hi Mark, thank you for taking the time to write us a review. We're happy to read that we were able to provide you with tasty beers you cannot get locally and that your shipping experience has been positive without any issues. We are privileged to have you as a customer and hope to see you again soon! Cheers, Team CraftShack

Posted 4 years ago

“Just wanted to let you know how much we appreciate you. You have excellent varieties of beer. Our orders have arrived promptly and very well packaged. Customer support is very good. Thank you.”

Helpful Report

Posted 4 years ago

Thank you for the 5-star review! We are glad to see that you've been satisfied with our service and packaging. We are privileged to have you as a customer, Hope to see you again soon! Cheers, Team CraftShack

Posted 4 years ago

“Fast and reliable service.”

Helpful Report

Posted 4 years ago

Thank you for your 5-star rating. We're so glad to see that you are satisfied with our services. Enjoy your brews and please come visit us again soon. Cheers!

Posted 4 years ago

“These guys are really great - I like to be able to try new and different beers with out having to buy a 6 pack or have limited choices. Craftshack has great choices and if they had some Oregon beers I would never have to go to Bevmo again”

Helpful Report

Posted 4 years ago

Hi Jon, we appreciate you taking the time to leave us a review. It's awesome to see that our service met your expectation. We are privileged to have you as one of our customers and look forward to your next order! Cheers

Posted 4 years ago

“Great service and shipping is more affordable than other online shops. Would recommend.”

Helpful Report

Posted 4 years ago

Thank you for taking the time to write us a review and for choosing CraftShack. We hope to see you again soon! Cheers!

Posted 4 years ago

“Totally happy with the service, and reliability. Would highly recommend them.”

Helpful Report

Posted 4 years ago

Thank you for much for your 5-star review! Its great to read that you've been happy with your buying experience. We are grateful to have you as a customer and hope to see you again soon! Cheers, Team CraftShack

Posted 4 years ago

“Great company I’ve placed many orders either for myself or as a gift always 100% satisfied. Unwrapping all those beers each time is like Christmas morning every time.”

Helpful Report

Posted 4 years ago

Thank you for the 5-star review and choosing CraftShack. We truly appreciate your support and hope you enjoy your next order! Cheers

Posted 4 years ago

CraftShack.com is rated 4.8 based on 877 reviews