CraftShack.com Reviews

Name: CraftShack.com
Rating: 4.77

4.8 Rating 877 Reviews

97 %

of reviewers recommend CraftShack.com

Company Reviews

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Metrics

4.8

Based on 877 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

8889202630

Email:

orders@craftshack.com

Location:

MADE IN USA © CraftShack, Inc.

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CraftShack.com 5 star review on 2nd December 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and always delivered on time.”

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Posted 3 years ago

Thank you so much for your positive review! We're happy to read that you are pleased with our service and selection. We are privileged to have you as one of our customers and look forward to your next order. Cheers, Team CraftShack

Posted 3 years ago

“Its a great way to find rare items”

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Posted 3 years ago

Thank you for sharing your review! We take pride in our ever-growing collection for rare products. We are privileged to have you as one of our customers and look forward to your next order. Cheers!

Posted 3 years ago

“One of the pints of beer I ordered was damaged and leaked all over the remaining contents of the package. I emailed Craft Shack and they not only agreed to ship a replacement, but 6 in fact! Truly appreciate the customer service in regards to this matter. And that's the bottom line!”

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Posted 3 years ago

Thank you, John, for your feedback. We want to extend our sincerest apologies that one of the cans did not reach you in the condition we would've expected and that our customer service team did not get back to you sooner. We're not sure why we didn't get your message in our inbox; however, please know that we care about your experience, so one of our customer care team members will reach out to you shortly. Cheers, Team CraftShack

Posted 3 years ago

“Love you guys. I get my beer which is hard to find.”

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Posted 3 years ago

“Excellent response and prompt delivery of the Chimay”

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Posted 3 years ago

“I love buying from Craftshack, as a non beer drinker everything I choose is up to par for my beer snob boyfriend!”

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Posted 3 years ago

“Top notch outfit for sure!”

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Posted 3 years ago

“Great platform that supports small business. My order was delivered with 3 days. Past orders were delivered within a week depending on where it was shipped from. Will continue to use them.”

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Posted 3 years ago

“Hey now Craftshack!! Great experiences so far! Looking forward to more !!!”

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Posted 3 years ago

“CraftShack is awesome! Love the selection they offer. So helpful that I can research each beer by type, description, rating, etc. right on their site. Plus, the competitive pricing and convenience of shipping right to your door makes it so appealing. You never have to leave home. Will be a repeat customer for sure!”

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Posted 3 years ago

Thank you for sharing your review! We're happy to read that you are pleased with our service and selection. We take pride in our ever-growing collection. If there's anything you need, please know we're always a phone call away. Hope to see you again soon! Cheers! Team CraftShack

Posted 3 years ago

“Love everything about the service you guys provide! Always a customer!🍻”

CraftShack.com 5 star review on 14th March 2022

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Posted 3 years ago

“CraftShack has a great selection of beers from around the country/world, has competitive pricing, and makes it easy to order delivery to any of the states they service. Customer service has been super helpful the couple of times I've worked with them and they process/ship your orders really qiuckly. Definitely recommend!!”

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Posted 3 years ago

We appreciate you taking the time to leave us a review. We are privileged to have you as one of our customers and hope to see you again soon! Thank you for your business! Cheers, Team CraftShack

Posted 3 years ago

“Booze on the loose! A true purveyor of bacchannal pursuits...thank you CRAFTSHACK.COM for taxing care of family!”

CraftShack.com 5 star review on 9th March 2022

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Posted 3 years ago

“My oder came right on time!! Thanks”

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Posted 3 years ago

“Good beer at a good price delivered to your door. What could be better? CraftShack makes life better.”

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Posted 3 years ago

Thank you very much for your five-star review and for choosing CraftShack. We truly appreciate your support. If there's anything you need, please know we're always a phone call or email away. Hope to see you soon! Cheers, Team CraftShack

Posted 3 years ago

“Great products a little on the expensive side”

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Posted 3 years ago

“All has been great. I have been happy with it all”

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Posted 3 years ago

Thank you so much for your review! We're happy to read that you are pleased with our service and selection. We are privileged to have you as one of our customers and look forward to your next order. Cheers, Team CraftShack

Posted 3 years ago

“Excellent and fast service Great selection and prices”

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Posted 3 years ago

Thank you so much for your review! We are privileged to have you as one of our customers. If there's anything you need, please know we're always a phone call or email away. Hope to see you again soon Cheers, Team CraftShack

Posted 3 years ago

“Great place, found two bourbons I couldn't find anywhere locally. I wish the shipping could have been a little less but hey, I got what I wanted! And, both items were perfectly packed and did ship quickly via FedEx. Thanks Craftshack folks!!”

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Posted 3 years ago

“I love ordering from you guys never have issues with shipping and the product is always packaged great.”

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Posted 3 years ago

CraftShack.com is rated 4.8 based on 877 reviews