Creditfix Reviews

Name: Creditfix
Address: 4 West Regent Street, Glasgow
Rating: 4.36

4.4 Rating 2,050 Reviews

84 %

of reviewers recommend Creditfix

Company Reviews

Questions

Metrics

4.4

Based on 2,050 reviews

Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Over A Week

Visit Website

Phone:

01415651300

Email:

customerservice@creditfix.co.uk

Location:

4 West Regent Street
Glasgow
g2 1rw

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Creditfix 4 star review on 15th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So much happier & feel stress free thanks to creditfix, big weight lifted of my shoulders thank you! Staff lovely too”

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Posted 8 years ago

“I found the team quite efficient and friendly”

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Posted 8 years ago

Good Afternoon, Thank you for your feedback. Kind Regards, Creditfix Customer Service Team

Posted 8 years ago

“Everything explained great and professionally”

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Posted 8 years ago

“Brilliant, the staff I spoke to were pleasant, this made the whole process comfortable for me. I would recommend these guys.”

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Posted 8 years ago

“Creditfix are normally really helpful and polite, but the gentlemen I spoke to this morning was very rude and nasty. I would rather not use creditfix anymore and will be looking to move on.”

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Posted 8 years ago

Hi Rebecca. Sorry to read your message. Were you able to get help with your query?

Posted 8 years ago

“If I could give no stars I would. They left me a disabled woman and my 5 year old daughter without a penny all weekend. They got in touch with my bank without telling me so my account was frozen. I had no idea and now all my money is frozen and that was my shopping money. As we don't own a freezer we shop daily. So we have been left with no food over the weekend. I will be going to the papers and seeking legal advice. DO NOT USE THESE COWBOYS”

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Posted 8 years ago

Hi Liz. I'm sorry to hear about the problems you had. Was an advisor able to help you with this?

Posted 8 years ago

“They give full explanations of everything so I can understand everything that is going to happen”

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Posted 8 years ago

“It released the constant pressure of worrying about my financial situation. I can relax my shoulders now.”

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Posted 8 years ago

“Very professional and friendly and put my mind at rest after months of worry, that kind you.”

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Posted 8 years ago

“Extremely polite professional team who have made such a difference in my financial life.”

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Posted 8 years ago

“Great customer service”

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Posted 8 years ago

“I have only been using Creditfix for a few weeks but they have been supportive and been a company of action in those few short months. I have appreciated their help immensely. As well as being respectful at all times, their lack of judgement regarding my financial predicaments, coupled with a desire to improve my situation, almost immediately turned my negative situation into a positive one. I couldn't believe that peace of mind could come at such a small cost and with very little inconvenience. Thank you Creditfix for saving my life”

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Posted 8 years ago

“It's just a wee bit of a shame you have to give any star. I have the RBL getting in touch with credit fix as for the last 3 months they have ignored me. Advice to EVERYONE, especially those that think all is well. Get in touch yourself with those you are due money to and think they are getting paid. I think you may find, they are not getting a thing. In my case this is why there has been bailiffs ectopic at door. Please check, would hate to think this will happen to others. If you find its the same, report it to ombudsman.”

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Posted 8 years ago

Good Morning, Thank you for your review. I've had a look at your case and can see your query has been resolved. However if you have any further questions please do not hesitate to contact us on 0800 0431 431 or email customerservice@creditfix.co.uk Kind Regards, Creditfix Customer Service Team

Posted 8 years ago

“Creditfix gave me my life back. Thank you”

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Posted 8 years ago

“I was advised to do a DRO due to amount of debt. I rang to tell them i wanted to cancel the IVA they told me to email customer service so i did n got no reply. I rang again week later n got given email address for my cade manager, i emailed her and she replied to the 1st msg after 2 days. When i asked when i will have my refund cz they took a payment when they shouldnt have, she still hasnt replied and its been 3 weeks. They know i am a single mum n need my money for my child. They are ridculous at responding but quicl enough to take your money cz they will get a percentage no doubt.”

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Posted 8 years ago

Good Morning, Thank you for your review. We're always trying to improve our level of customer service and feedback is a crucial part of this. I understand this has now been resolved. However if you have any further questions please do not hesitate to contact us on 0800 0431 431 or email customerservice@creditfix.co.uk. Kind Regards, Creditfix Customer Service Team

Posted 8 years ago

“they have helped me sort out my growing dept problem”

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Posted 8 years ago

Good Afternoon, Thank you for your feedback. Kind Regards, Creditfix Customer Service Team

Posted 8 years ago

“Excellent customer service, extremely friendly and took the time to explain everything fully whilst taking time to answer questions”

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Posted 8 years ago

“I have only just started my Iva with creditfix and so far I have found the team to be very friendly and professional. I finally feel like I'm getting myself back on track with my finances and there is a light at the end of the tunnel. I will see how things continue and update accordingly. But so far I'm happy Lewis”

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Posted 8 years ago

“Massive thanks to Steven Turner and Graham for all the help;support and patience”

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Posted 8 years ago

“Helping sort out my financial situation”

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Posted 8 years ago

Creditfix is rated 4.4 based on 2,050 reviews