Creditfix Reviews

Name: Creditfix
Address: 4 West Regent Street, Glasgow
Rating: 4.36

4.4 Rating 2,050 Reviews

84 %

of reviewers recommend Creditfix

Company Reviews

Questions

Metrics

4.4

Based on 2,050 reviews

Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Over A Week

Visit Website

Phone:

01415651300

Email:

customerservice@creditfix.co.uk

Location:

4 West Regent Street
Glasgow
g2 1rw

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Creditfix 4 star review on 15th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They are really helpful,and they don't make you feel bad for having debt . They are always there to help if you have any questions”

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Posted 8 years ago

Good Afternoon, Thank you for your response. Great to hear.

Posted 8 years ago

“Yes they took ownership of my problem and gradually we got things sorted .”

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Posted 8 years ago

Good Afternoon, Thank you for your response. Great to hear.

Posted 8 years ago

“although I'm grateful for Creditfix to help me I have to say they don't explain things very well. so my advice is when they send documentation make sure you go through it properly as there are things they DO NOT explain . sorry creditfix just being honest.”

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Posted 8 years ago

Good morning Mr Hall Thank you for taking the time to give us some feedback, I was sorry to hear that you feel the communication was not what you hoped, please accept my apologies for this, we are always trying to improve our communication and service for our clients, so your feedback is invaluable. Please don’t hesitate to contact us at customerservice@creditfixme.co.uk or call us FREE on 0800 0431 431 if you have any questions at all about your arrangement. Once again thank you for taking the time to complete our survey. Kind Regards Adam Carey Customer Service Manager

Posted 8 years ago

“every thing went smoothly staff very helpful in making the complete process very easy and straight foreward looking foreward to making first payment”

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Posted 8 years ago

Good Afternoon, Thank you for your response. Great to hear.

Posted 8 years ago

“Really helped me out and made it easy for me. Thanks”

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Posted 8 years ago

Good Afternoon, Great to hear.

Posted 8 years ago

“From the moment I made the enquiry I have been fast tracked through the tunnel to the light at the end with the utmost compassion and professionalism. This is the best thing I've ever done. Three years ago I had savings and a life. A couple of bad decisions later and my finances were running away from me at a rate I couldn't control. After months of worry and sleepless nights I am now starting to relax and planning to start living again. Yes I feel guilty but I'm not the first and I don't expect I'll be the last. With the help of these brilliant people I am finally starting to smile again.”

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Posted 8 years ago

“My IVA is going brilliantly . If it wasn't for the staff and co/ workers at Creditfix my life would be in turmoil. Thank you Pete”

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Posted 8 years ago

“Creditfix to date has treated me with respect, they have been quick to arrane my hearing, and acceptence of my case.”

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Posted 8 years ago

“I found ever person i talked to was really helpfull and very understanding of my position great team”

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Posted 8 years ago

“I have found the guys at Creditfix to be very friendly,helpful and efficient,i would reccommend them anytime.”

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Posted 8 years ago

“Great customer service xx”

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Posted 8 years ago

“Very friendly service offered, would recommend”

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Posted 8 years ago

“Very poor after service we have asked on numerous accasions for an updated list of our creditors which they have failed to send us”

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Posted 8 years ago

Good afternoon Thank you for taking the time to leave your feedback, I am sorry to hear that you have not received the documentation you requested on numerous occasions, please accept my apologies for this, we are always trying to improve our service and communications for our clients, so your feedback is invaluable. I believe this has now been posted and should be with your shortly, however if this is not the case then please let us know by emailing us at customerservice@creditfixme.co.uk or call us FREE on 0800 0431 431. Once again thank you for taking the time to give us feedback on our services. Kind Regards Adam Carey Creditfix Customer Service Manager

Posted 8 years ago

“I have found all of the people I have dealt with very well informed and understanding”

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Posted 8 years ago

“My wife and I are both extremely pleased with your professional approach to our problem and quickly putting together a solution that suits us perfectly. We are particularly amazed at your rapid response once our case was take up and concluding all procedures expeditiously. Your actions put us at ease and saved us unnecessary anxieties. We thank you very much for your efforts and with your help we are confident of working our way out of our financial difficulties.”

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Posted 8 years ago

“Found this company very helpful and friendly under difficult circumstances. Would recommend to anyone experiencing financial hardship. Very easy to deal with. Thank you”

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Posted 8 years ago

“Very efficient company well into modern technology when signing documents overall very good indeed”

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Posted 8 years ago

“Quick and efficient service. Very understanding,definitely recommend.”

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Posted 8 years ago

“Brilliant service really quick to help out. Thanks :)”

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Posted 8 years ago

“Setup process and customer service has generally been good but have rated poor as a payment of £130 was taken without permission and when it wasn't even due. Trying to get the error rectified was like trying to get blood from a stone and added extra stress to an already stressful financial situation.”

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Posted 8 years ago

Good afternoon Thank you for taking the time to leave your feedback, I am sorry to hear about the troubles you had with your payments, please accept my apologies for this, we are always trying to improve our communication and service for our clients, so your feedback is invaluable. I understand that this has now been resolved, however should you wish to discuss this or have any further questions; you can contact us at customerservice@creditfixme.co.uk or call us FREE on 0800 0431 431, Once again thank you for taking the time to give us feedback on our services. Kind Regards Adam Carey Creditfix Customer Service Manager

Posted 8 years ago

Creditfix is rated 4.4 based on 2,050 reviews