Creditfix Reviews

Name: Creditfix
Address: 4 West Regent Street, Glasgow
Rating: 4.34

4.3 Rating 2,035 Reviews

83 %

of reviewers recommend Creditfix

Company Reviews

Questions

Metrics

4.3

Based on 2,035 reviews

Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Over A Week

Visit Website

Phone:

01415651300

Email:

customerservice@creditfix.co.uk

Location:

4 West Regent Street
Glasgow
g2 1rw

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Creditfix 5 star review on 21st April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to talk to and very understanding. Although has now been a week since I signed my agreement and still have no copy of any paperwork??”

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Posted 8 years ago

Thanks for the feedback, I will have a look at this today for you and see what's happend. Adam Carey Customer Service Manager

Posted 8 years ago

“Sorted my debts gave me good advice and made me not so unhappy and stressed”

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Posted 8 years ago

Thanks for the feedback, I am glad that we were able to help. Adam Carey Customer Service Manager

Posted 8 years ago

“the company has advised me very professionally”

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Posted 8 years ago

Thanks for the feedback, I am glad that we were able to help. Adam Carey Customer Service Manager

Posted 8 years ago

“Well satisfied and good service , highly recommended and very helpful”

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Posted 8 years ago

Thanks for the feedback, I am glad that we were able to help. Adam Carey Customer Service Manager

Posted 8 years ago

“I have yet to receive a statement or any contact when forwarding creditors it's the paying a monthly fee and seeing nothing in return that's frustrating ... I moved to credit fix out from another company which always had contact and regular statements Mrs julie juby”

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Posted 8 years ago

Good afternoon I am really sorry to hear that you were unable to get the answers you are looking for, we are always striving to improve our service so feedback from our clients is a huge part of this. I will have a look at this today and get someone to give you a call to discuss, however If you would like to discuss some of the points raised in your review then please contact me at customerservice@creditfix.co.uk or you can give me a call on 08000 431 431 which is free from mobile telephones. Kind Regards Adam Carey, Customer Service Manager

Posted 8 years ago

“So far so good excellent advice. Steve has helped through a difficult process”

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Posted 8 years ago

Thanks for the feedback, I am glad that we were able to help. Adam Carey Customer Service Manager

Posted 8 years ago

“They were calm and would explain if I did not understand without making me uncomfortable.”

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Posted 8 years ago

Thanks for the feedback, I am glad that we were able to help. Adam Carey Customer Service Manager

Posted 8 years ago

“Mathew was very helpful and I am very pleased with the outcome of my phone calls.”

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Posted 8 years ago

Thanks for the feedback, I am glad that we were able to help. Adam Carey Customer Service Manager

Posted 8 years ago

“Friendly helpful staff”

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Posted 8 years ago

Thanks for the feedback, I am glad that we were able to help. Adam Carey Customer Service Manager

Posted 8 years ago

“They have a taken a weight off my shoulders as I have been stressed and depressed about having all these debts building up and worrying about people knocking the door finally had the time to sort them out and over a period of time I can get them sorted and paid off get my credit rating back to normal. Thank you very much for helping me”

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Posted 8 years ago

Thanks for the feedback, I am glad that we were able to help. Adam Carey Customer Service Manager

Posted 8 years ago

“Credit fox have helped me get our of debt which has been a great help to me”

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Posted 8 years ago

Thanks for the feedback, I am glad that we were able to help. Adam Carey Customer Service Manager

Posted 8 years ago

“Very responsive and positive with regards to my case. But I am still waiting for my paperwork to comfirm my IVA?”

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Posted 8 years ago

Good Afternoon, Thank you for your review. I'm sorry to see you've not received your paperwork confirming your IVA as of yet. I have resent this today via 1st class mail and attached a copy to your email address provided. If you have any further questions please do not hesitate to contact us on 0800 0431 431 or email customerservice@creditfix.co.uk. Kind Regards, Creditfix Customer Service Team

Posted 8 years ago

“Very helpful all well SO FAR...”

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Posted 8 years ago

Hi George. Thanks for taking the time to leave us a review!

Posted 8 years ago

“I was dealt with in a professional manner”

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Posted 8 years ago

Good Afternoon, Thank you for your feedback. If you ever have any questions please do not hesitate to contact us on 0800 0431 431 or email customerservice@creditfix.co.uk. Kind Regards, Creditfix Customer Service Team

Posted 8 years ago

“Yes they make me”

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Posted 8 years ago

Good Afternoon, Thank you for your feedback. Kind Regards, Creditfix Customer Service Team

Posted 8 years ago

“Made it simple to sort out my financial problems, my only criticism is that I've not had a phone call or email to say that everything is now sorted and creditors should no longer be getting in touch.”

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Posted 8 years ago

Good Afternoon, Thank you for your feedback. apologies you've not received a call confirming the successful set up of your IVA. I can confirm I've requested this to completed as soon as possible. You should expect to hear from us shortly. Kind Regards, Creditfix Customer Service Team

Posted 8 years ago

“I found the team quite efficient and friendly”

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Posted 8 years ago

Good Afternoon, Thank you for your feedback. Kind Regards, Creditfix Customer Service Team

Posted 8 years ago

“they have helped me sort out my growing dept problem”

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Posted 8 years ago

Good Afternoon, Thank you for your feedback. Kind Regards, Creditfix Customer Service Team

Posted 8 years ago

“Helped me to manage my debts in the way which i didnt know”

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Posted 8 years ago

Good Afternoon, Thank you for your feedback. I'm glad to see we were able to assist you. Kind Regards, Creditfix Customer Service Team

Posted 8 years ago

“Fast quick service and IVA set up and confirmed within weeks. My only fault is lack of response to emails and no breakdown of who my creditors actually are as I am still getting messages from my old bank when my overdraft was supposed to be included in IVA”

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Posted 8 years ago

Good Afternoon, Thank you for your feedback. We do allow the creditors an 8 week period to update all of their systems to reflect the IVA. If you're still receiving any contact from them please give us a call on 0800 0431 431 or email customerservice@creditfix.co.uk with the details of the hassle and we will contact the creditor in question. Kind Regards, Creditfix Customer Service Team

Posted 8 years ago

Creditfix is rated 4.3 based on 2,035 reviews