Creditfix Reviews

Name: Creditfix
Address: 4 West Regent Street, Glasgow
Rating: 4.36

4.4 Rating 2,050 Reviews

84 %

of reviewers recommend Creditfix

Company Reviews

Questions

Metrics

4.4

Based on 2,050 reviews

Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Over A Week

Visit Website

Phone:

01415651300

Email:

customerservice@creditfix.co.uk

Location:

4 West Regent Street
Glasgow
g2 1rw

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Creditfix 4 star review on 15th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They have helped me masssively I know have a piece of mind and no longer need to worry now that I know it's all under controll”

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Posted 8 years ago

“Excellent service and friendly and very helpful”

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Posted 8 years ago

“I had no explanation of how the IVA works and nine months later my creditors have received no money and most of them have not heard anything from Creditfix that I am in an IVA. I think they took the money and conned me”

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Posted 8 years ago

Good Morning, Thank you for your review. I'm sorry to see you're still receiving hassle from your creditors. I have sent you an email regarding this issue so we can get it resolved promptly. Kind Regards, Creditfix Customer Service Team

Posted 8 years ago

“by helping me to become debt free”

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Posted 8 years ago

“They helped me & kept me in touch with what was going on. Never made me feel bad in myself just really helpful”

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Posted 8 years ago

“Hello I appreciate the genuine welcoming concerns towards my financial issues, and the need to fix these problems. Creditfix has allowed me to feel less worried about these issues and very hopeful towards a cleaner credit score in the future.”

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Posted 8 years ago

“Staff were extremely caring and sympathetic to my case. They explained everything in easy to understand detail from what was currently happening to what would happen in five years time. They made what was a scary and worry time a lot more bearable.”

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Posted 8 years ago

“I am very happy with the service provided to me”

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Posted 8 years ago

Good Afternoon, Thank you for your feedback. I'm glad to see we were able to assist you. Kind Regards, Creditfix Customer Service Team

Posted 8 years ago

“I had a good vibe from the start with Credit fix and they listened to me and came up with the best plan for me and now I can see the way out of my money worries”

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Posted 8 years ago

“The staff had a lovely attitude and very engaging. Most importantly no pressure”

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Posted 8 years ago

“Fantastic service,I did not owe a lot but it's awesome of get it sorted just took few weeks,staff are awesome and a huge help and always available ...thank you”

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Posted 8 years ago

“I have had little to no correspondence from anyone dealing with my case bar a letter and email to sign a document. I have tried to get in contact with the lady dealing with my case and still have no idea what's going on or when my arrangement actually starts”

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Posted 8 years ago

Good Morning, Apologies that you felt their was a lack of contact during the set up of your IVA. We always try and have clients cases set up as quickly and efficiently as possible so we can protect you from your creditors. I can see your case was set up very smoothly and is now fully protected. If you have any queries about your case please do not hesitate to contact us on 0800 0431 431 or email us at customerservice@creditfix.co.uk. Kind Regards, Creditfix Customer Service Team

Posted 8 years ago

“i am such a relieved customer,your team were so helpful and kind and explained everything to me really well and didnt make me feel awkward about my debts,everything was done so quickly,thankyou so much.”

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Posted 8 years ago

“They guided me through an IVA very clearly.”

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Posted 8 years ago

“Good assistance”

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Posted 8 years ago

“Clear explanation of processes initially. Questions answered fully. Quick response to email queries. Regular updates would be useful. I'm still unsure as to where the process is up to so maybe a weekly email update would be useful.”

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Posted 8 years ago

Good Morning, Thank you for your email. We're always looking for new ways to improve our customer service and your suggestions are a big part of this. I will pass this on to our marketing team and see if its something we can incorporate in future. If you have any questions please do not hesitate to contact us on 0800 0431 431 or email customerservice@creditfix.co.uk. Kind Regards, Creditfix Customer Service Team

Posted 8 years ago

“You took all my stress away and made things clear ie about my creditors and payments to be made back, have already recommended you to a friend.”

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Posted 8 years ago

“Very helpful and made everything easy to understand and to made this process understandable and less stressful for myself for the future”

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Posted 8 years ago

“Helpful professional and friendly”

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Posted 8 years ago

“Sorted everything out in such a quick time. And put my mind at ease”

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Posted 8 years ago

Creditfix is rated 4.4 based on 2,050 reviews