Name: Creditfix
Address: 4 West Regent Street, Glasgow
Rating: 4.36

“So much for being debt free after 4 years”

Posted 7 years ago

Good morning Alison, Is there something I can help with? If you would like to talk to me about some of the points raised in your review then I would be more than happy to do so. You can contact me at customerservice@creditfix.co.uk or call me free from landlines & mobiles on 08000 431 431. Kind Regards, Adam Carey, Customer Service Manager.

Posted 7 years ago

“Thank you credit fix for An amazing experience staff were non judgemental and very helpful. Credit fix helped me to become debt free within weeks. Thank you.”

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Posted 7 years ago

“My experience with credit fix has been absouloutley disgusting. they tell lie after lie after lie. I had an arrangement with them for five years and had to pay £102 per month. was told that my creditors would not contact me but they have done for past two years since being in the arrangement. good job they did in away the balances have not gone done in the whole two years some of my creditors had not received any money at all. what were creditfix done with the money I paid in???? in total have paid over £1400. then I got into some financial difficulty and was unable to pay the monthly amount. they said they would get the arrangement extended. I contacted them numerous times to discuss my situation and often never got a reply . then I was getting letters saying they were going to cancel my arrangement and that all money iv paid so far would be lost and would go into fees for themselves. how is that fair? they said they had not heard from me which was a lie I have still got the 3 emails on my laptop that was sent to them and never got a reply. also had rang up numerous times to discuss my situation as at one stage I had no money coming into the household due to unforseen circumstances they knew this and said they would help but didn't . PLEASE avoid this company at all cost. THEY ARE LIARS”

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Posted 7 years ago

Good morning Anna, I am really sorry to hear that you are unhappy with certain aspects of the service you received whilst with Creditfix. If you would like to talk to me about some of the points raised in your review then I would be more than happy to do so. You can contact me at customerservice@creditfix.co.uk or call me free from landlines & mobiles on 08000 431 431. Kind Regards, Adam Carey, Customer Service Manager D

Posted 7 years ago

“Very pleased, IVA had been approved was told never to worry as it would go through in the biggening, thank you for your help 😁😁😁”

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Posted 7 years ago

Thanks very much for the feedback, if you ever need anything you can contact us by emailing customerservice@creditfix.co.uk or call us free from landlines & mobiles on 08000 431 431. Kind Regards, Adam Carey, Customer Service Manager

Posted 7 years ago

“creditfix lie from the start originally was going to be over 5 years then they made it six. was told I needed to release equity from the house or extend for another two years making eight in total. speak to customer services they cant find original proposal (suits them). I could have re-mortgaged at the start made agreements with creditors and been debt free by now any one with debt problems try citizen advice for best free guidance”

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Posted 7 years ago

Good afternoon Mr Moss, I am really sorry to hear that you are unhappy with certain aspects of the service you received whilst with Creditfix. If you would like to talk to me about some of the points raised in your review then I would be more than happy to do so. You can contact me at customerservice@creditfix.co.uk or call me free from landlines & mobiles on 08000 431 431. Kind Regards, Adam Carey, Customer Service Manager

Posted 7 years ago

“Very Happy”

Helpful Report

Posted 7 years ago

Thanks very much for the feedback, if you ever need anything you can contact us by emailing customerservice@creditfix.co.uk or call us free from landlines & mobiles on 08000 431 431. Kind Regards, Adam Carey, Customer Service Manager

Posted 7 years ago

“Sent all my bank statments and pay slips by post and asked to get them back but apparently they sent them and they must have got lost in the post but they cant do anything about it. also got told i had to arrange a ppi check but the ppi company told me they dont deal with people who are going through an iva then never heard nothing more about it. Over 12 months in now and havent recieved any sort of update to how its going.”

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Posted 7 years ago

Good afternoon Lynsey, I am really sorry to hear about what happened with your bank statements & pay slips, I also note the issues you have mentioned in regards to our PPI company. I would like to talk to you about some of the points raised in your review, if you would like to discuss also then you can do so by emailing me at customerservice@creditfix.co.uk or call me free from landlines & mobiles on 08000 431 431. Kind Regards, Adam Carey, Customer Service Manager

Posted 7 years ago

“I was never made to feel silly or embarrassed about my financial situation. I had very little to do, Creditfix done it all. Every person I spoke to was friendly and helpful. I feel in safe hands and very relieved with my new situation.”

Helpful Report

Posted 7 years ago

Thanks very much for the feedback, if you ever need anything you can contact us by emailing customerservice@creditfix.co.uk or call us free from landlines & mobiles on 08000 431 431. Kind Regards, Adam Carey, Customer Service Manager

Posted 7 years ago

“I was stuck after my wife lost her job, after ringing up for just advice they helped me get out of debt, and get a grip on my life and helped me support my family”

Helpful Report

Posted 7 years ago

Thanks very much for the feedback, if you ever need anything you can contact us by emailing customerservice@creditfix.co.uk or call us free from landlines & mobiles on 08000 431 431. Kind Regards, Adam Carey, Customer Service Manager

Posted 7 years ago

“It hasnt so far.. They took over my case from another company, i had a choice sign the form Or not..either way it is happening.i asked for the company to ring me 2 months ago and am still waiting for the phone call.lack of communication, yes their taking my money every month but im still unhappy over certain issues”

Helpful Report

Posted 7 years ago

Good morning David, I am really sorry to hear that you are unhappy with certain aspects of the service you received whilst with Creditfix. We would love to help and discuss this further with you. Can you please contact me at customerservice@creditfix.co.uk or call me free from landlines & mobiles on 08000 431 431. Kind Regards, Adam Carey, Customer Service Manager

Posted 7 years ago

“all i can at this stage is that the phone call was excellent”

Helpful Report

Posted 7 years ago

Thanks very much for the feedback, if you ever need anything you can contact us by emailing customerservice@creditfix.co.uk or call us free from landlines & mobiles on 08000 431 431. Kind Regards, Adam Carey, Customer Service Manager

Posted 7 years ago

“they are an ok company”

Helpful Report

Posted 7 years ago

Thanks very much for the feedback, if you ever need anything you can contact us by emailing customerservice@creditfix.co.uk or call us free from landlines & mobiles on 08000 431 431. Kind Regards, Adam Carey, Customer Service Manager

Posted 7 years ago

“So far so good”

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Posted 7 years ago

Thanks very much for the feedback, if you ever need anything you can contact us by emailing customerservice@creditfix.co.uk or call us free from landlines & mobiles on 08000 431 431. Kind Regards, Adam Carey, Customer Service Manager

Posted 7 years ago

“Very poor communication, ive paid my iva of £70 for the last 18 months now but my car has broke so have asked for permission to finance, this has taken a week, we are currently paying £650 car hire, i had £777 spare before this, they have now told me if i dont double my iva they wont approve, blackmail springs to mind, as after £260 finance £78 insurance and £30 car tax and £30 aa cover this leaves me with just over £90 a week spare for unexpected events such as tyres school trips birthdays christmas!!i feel very annoyed and as if im being blackmailed”

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Posted 7 years ago

Good afternoon, thanks for the feedback. I am sorry to read that you are unhappy with the recent communication with Creditfix. Unfortunately car finance arrangements can take sometime as there is many elements that have to be considered before proceeding, this is done with our clients best interests at the forefront. If indeed you do have any unexpected events then please do not hesitate to contact us, you can do this by emailing customerservice@creditfix.co.uk or you can call us free from landlines & mobiles on 08000 431 431. Kind Regards, Adam Carey, Customer Service Manager

Posted 7 years ago

“Credit fix made everything so simple and stress free, for the first time in years I feel a weight has been lifted and I am positive about the future.”

Helpful Report

Posted 7 years ago

Thanks very much for the feedback, if you ever need anything you can contact us by emailing customerservice@creditfix.co.uk or call us free from landlines & mobiles on 08000 431 431. Kind Regards, Adam Carey, Customer Service Manager

Posted 7 years ago

“Thay took all my stress away”

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Posted 7 years ago

Thanks very much for the feedback, if you ever need anything you can contact us by emailing customerservice@creditfix.co.uk or call us free from landlines & mobiles on 08000 431 431. Kind Regards, Adam Carey, Customer Service Manager

Posted 7 years ago

“The company were great and was a massive help thank you”

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Posted 7 years ago

Thanks very much for the feedback, if you ever need anything you can contact us by emailing customerservice@creditfix.co.uk or call us free from landlines & mobiles on 08000 431 431. Kind Regards, Adam Carey, Customer Service Manager

Posted 7 years ago

“John was very helpful and understanding making it a stress free experience. Now hopefully in five years time I can be Dept free after years of trying to sort out my financial situation with one knock down after another! .”

Helpful Report

Posted 7 years ago

Thanks very much for the feedback, if you ever need anything you can contact us by emailing customerservice@creditfix.co.uk or call us free from landlines & mobiles on 08000 431 431. Kind Regards, Adam Carey, Customer Service Manager

Posted 7 years ago

“Credit fix great at first but 8 months in canciled the agreement , and 18 months on are still collecting money off ppi with allay on our behalf even thought we did not sign concent forms , never answer questions asked would not recomend them”

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Posted 7 years ago

Good afternoon Mr & Mrs Bexton, I am really sorry to hear that you are unhappy with certain aspects of the service you received whilst with Creditfix. If you would like to talk to me about some of the points raised in your review then I would be more than happy to do so. You can contact me at customerservice@creditfix.co.uk or call me free from landlines & mobiles on 08000 431 431. Kind Regards, Adam Carey, Customer Service Manager

Posted 7 years ago

“Was very happy with the way yous treated me.were very helpfull.”

Helpful Report

Posted 7 years ago

Thanks very much for the feedback, if you ever need anything you can contact us by emailing customerservice@creditfix.co.uk or call us free from landlines & mobiles on 08000 431 431. Kind Regards, Adam Carey, Customer Service Manager

Posted 7 years ago

Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Over A Week

Creditfix Reviews