Creditfix Reviews

Name: Creditfix
Address: 4 West Regent Street, Glasgow
Rating: 4.34

4.3 Rating 2,036 Reviews

83 %

of reviewers recommend Creditfix

Company Reviews

Questions

Metrics

4.3

Based on 2,036 reviews

Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Over A Week

Visit Website

Phone:

01415651300

Email:

customerservice@creditfix.co.uk

Location:

4 West Regent Street
Glasgow
g2 1rw

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Creditfix 5 star review on 21st April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“At the start of my claim the lady said she would wait before contacting anyone so I could get new bank account set up she didn't so that caused me a huge lot of hassle ... I have asked for paperwork several times and never received ... Anything I have asked for I have never received !!! Wish I had of gone with different company ... The idea for choosing credit fix was to take the stress away from you they have caused me un necessary stress from day one !!”

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Posted 9 years ago

“A great company initial responses in the beginning were fast accurate & professional Then ...... We had a period when the company made an error and released 2000 client emails to 2000 clients !!!! Slow response to phone calls and emails Is a real issue Staff leaving and not being informed who the contact is to be”

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Posted 9 years ago

“Have had no contact until recently since Nov 2015 I'm now reconsidering my option”

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Posted 9 years ago

“creditfix lost my december payment and are still sending me horrid emails even though they know its not my fault .”

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Posted 9 years ago

“Creditor are still taking money out my bank accound which creditfix has not sort , out yet that three months ago , not happy at all ...”

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Posted 9 years ago

“When I joined you I never thought it would be so hard to get bank account also I've also tried to get in touch about a letter I carnt afford to keep phoning you guy and the whole idea of going with you was so I don't have and more nasty letters”

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Posted 9 years ago

“Hi, On the whole Creditfix have provided a good service and on the whole I have been happy. However what is still annoying me to this very day is that a credit card debt to Halifax (HBOS) has still not been allocated and I am still being badgered for money from them almost a year after setting up the IVA. I have had countless correspondents (emails & phonecalls) with HBOS and yourselves where you both seem to blame each other. HBOS have passed on the debt to Capquest and I have been pestered by them also. They have now passed the debt back to HBOS and I am still none the wiser if this has been resolved. I would've expected this would've been something that Creditfic would've sorted pretty much from day one. This has caused me much stress and I can imagine my credit rating was poor before but it must be abysmal now if HBOS still think I owe them money. Kind Regards Nathan Scott”

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Posted 9 years ago

“Not clear at all from the beginning on how the agreement works. Constant contact until I signed the paperwork, then very hard to talk to anyone. Also missed off a bank account which they said had been added. I called when I received the documents as I was confused due to Legal jargon and was assured all was in good order. Apparently not....... Wish I had never taken the agreement.”

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Posted 9 years ago

“poor communication,lack of communication, lack of explanation - lack of action - being told direct debit set up for first payment by staff then only to find that we were expected to have set up a standing order all by ourselves - this with no details of creditfix account numbers.Attention to detail is lacking.I would not recommend but we are stuck with them,so i requested minimal contact with these guys.Service delivery seriously lacking.”

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Posted 9 years ago

“As of this moment I am still getting harrassed by creditors. It is almost 4 months that I have been with Credit fix and it seems they haven't contacted the creditors and made a plan.”

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Posted 9 years ago

“I'm still receiving letters from my debtors is this normal after 3 months?”

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Posted 9 years ago

Creditfix is rated 4.3 based on 2,036 reviews