Creditfix Reviews

Name: Creditfix
Address: 4 West Regent Street, Glasgow
Rating: 4.36

4.4 Rating 2,050 Reviews

84 %

of reviewers recommend Creditfix

Company Reviews

Questions

Metrics

4.4

Based on 2,050 reviews

Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Over A Week

Visit Website

Phone:

01415651300

Email:

customerservice@creditfix.co.uk

Location:

4 West Regent Street
Glasgow
g2 1rw

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Creditfix 4 star review on 15th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Made a very stressful time more comfortable by great communication, ultra helpful staff and a positive outcome. Highly recommended”

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Posted 8 years ago

Thanks for the feedback, I am glad that we were able to help. Adam Carey Customer Service Manager

Posted 7 years ago

“I am happy, I fully recomend it.”

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Posted 8 years ago

Thanks for the feedback, I am glad that we were able to help. Adam Carey Customer Service Manager

Posted 7 years ago

“Their service was quick and convenient.”

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Posted 8 years ago

Thanks for the feedback, I am glad that we were able to help. Adam Carey Customer Service Manager

Posted 7 years ago

“Creditfix explained all available options that were open to me and made the whole process of consolidating my debts a seamless experience. I would highly recommend them based on their knowledge and expertise.”

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Posted 8 years ago

Thanks for the feedback, I am glad that we were able to help. Adam Carey Customer Service Manager

Posted 7 years ago

“I am due to come to the end of my plan in September but it seems it will not end there as they have now said that if there is any negative equity in my property I would need to I don't know re-mortgage to pay more to them, nothing was ever mentioned 5-6years ago. I pay £120 a month and some of my debts get 33p a month some are not receiving anything, where does all my money go? When I took out this plan I was told that they would look after me, this I feel you should take very loosely as information. they don't care they only interested in the yearly income sheet which I don't think they look at as I told them months ago that I have not got any house or building insurance and they haven't bothered one bit about that I could loose my house. I was told when I took this plan out that they would do a PPI search which they have insisted to do at least three or four times, with guess what the same outcome every time. Then in September last year I got a phone call saying that I should now take a loan out to pay the rest of my debt plan which no one had ever told me about when I took this plan out. I am still not convinced I will be debt free in September 2017 or what they will try to do with my property. Anyone else coming to the end please let me know that it will be ok and I wont loose my home x”

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Posted 8 years ago

Good morning I am really sorry to hear that you were unhappy with the service you received from Creditfix, we are always striving to improve our service so feedback from our clients is a huge part of this. If you would like to discuss some of the points raised in your review then please contact me at customerservice@creditfix.co.uk or you can give me a call on 08000 431 431 which is free from mobile telephones. Kind Regards Adam Carey, Customer Service Manager.

Posted 7 years ago

“Here is the email I received from them. The deal they brokered me was that I must apply for all possibly benefits and hand 75% of it to the creditors This must be illegal Also the if I pay 100£/month for 5years (6000)-2400£ goes to the creditors and 3600 to this lot "Hi there This is the modifications attached by your creditors “The Debtor is to seek all available benefits and provide evidence to the Supervisor within 16 weeks of the Arrangement being approved. 75% of any funds received as a result of a successful application must be introduced into the Arrangement for the benefit of Creditors. Failure to comply with this will constitute a breach of the Arrangement”. Thanks" Stay away”

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Posted 8 years ago

Posted 7 years ago

“I don not have nothing to say more after my rewe was not posted....”

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Posted 8 years ago

Hi. That doesn't sound good. Have you spoken with an advisor about this?

Posted 8 years ago

“I was expected that I really will get help from this company... But as I see enduring all month period I had call to my creditors myself talk with them try to explain my bad situation...While you stuff was preparing for christmas and New Year time . They only took all papers which they need for begining off work from me and even more , I got offer , back my car to company it was taken by purchase. Now my situation got worse it was before I started deal with you....!!!”

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Posted 8 years ago

Hi there. I'm sorry to hear about the problems. Have you been able to speak with an advisor about this since leaving the review?

Posted 8 years ago

“Very caring staff! having suddenly plunged into a desperate money situation due to illness and never been in this situation ever? The staff have been kind, considerate and so helpful. Don't know what else I would have done if not for Creditfix and I would recommend them one hundred percent.”

Helpful Report

Posted 8 years ago

Thanks for the feedback, I am glad that we were able to help. Adam Carey Customer Service Manager

Posted 7 years ago

“aftre divoce and”

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Posted 8 years ago

Hi. Is there anything I can help with?

Posted 8 years ago

“Thank you so much for helping me Creditfix. And to all the staff who helped me.”

Helpful Report

Posted 8 years ago

Thanks for the feedback, I am glad that we were able to help. Adam Carey Customer Service Manager

Posted 7 years ago

“me and my husband started iva last march.theres no paper document all is through email signature is through email we dont have a copy of our agreement.and the payment is been taking out every month not by direct debit is by my long card,when we sign the agreement they said that we only pay 10000 of our debt for the next 5 years for 165 a month,i been awarded ppi for 17,000 pounds and all that money they took it cause they saying that money well go towards our debt,and we still need to pay 5 years for 165 a month plus that 17,000 that when they calculated 10000 of our debt for 5 years.my only concern is they took the money just like that with out any expalnation where they gonna pay the money or not even a copy of the payment to our creditor,and they recieve the money from my ppi they dont even bother to call us or send a letter i have to call the bank and i found out they have the money for nearly a month,”

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Posted 8 years ago

“I would say a big thank you for all the support i received. They were all so helpful and supportive during the period they were dealing with my case.”

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Posted 8 years ago

Thanks for the feedback, I am glad that we were able to help. Adam Carey Customer Service Manager

Posted 7 years ago

“Very helpful with every aspect and question I had”

Helpful Report

Posted 8 years ago

Thanks for the feedback, I am glad that we were able to help. Adam Carey Customer Service Manager

Posted 7 years ago

“Hi I had a great experience. I'm very happy.”

Helpful Report

Posted 8 years ago

Thanks for the feedback, I am glad that we were able to help. Adam Carey Customer Service Manager

Posted 7 years ago

“The staff at credit fix are very helpful. They discussed all my options and helped me choice the right one for my situation. I feel so much better now they have helped me. Thank you!”

Helpful Report

Posted 8 years ago

Thanks for the feedback, I am glad that we were able to help. Adam Carey Customer Service Manager

Posted 7 years ago

“Creditfix was suggested to me at first I was passed from pillar to post but by the end it was explained to me why that was”

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Posted 8 years ago

Thanks for the feedback, I am glad that we were able to help. Adam Carey Customer Service Manager

Posted 7 years ago

“Staff very understanding you don't feel ashamed of your situation. Very professional.”

Helpful Report

Posted 8 years ago

Thanks for the feedback, I am glad that we were able to help. Adam Carey Customer Service Manager

Posted 7 years ago

“Creditfix has given me back by life I was in a very bad place they helped me to sleep at night”

Helpful Report

Posted 8 years ago

Thanks for the feedback, I am glad that we were able to help. Adam Carey Customer Service Manager

Posted 7 years ago

“Very happy with the service very friendly alway there to help with answering questions very happy”

Helpful Report

Posted 8 years ago

Thanks for the feedback, I am glad that we were able to help. Adam Carey Customer Service Manager

Posted 7 years ago

Creditfix is rated 4.4 based on 2,050 reviews