Credit Perfect Reviews

Name: Credit Perfect
Rating: 4.21

4.2 Rating 789 Reviews

81 %

of reviewers recommend Credit Perfect

Company Reviews

Questions

Metrics

4.2

Based on 789 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Refunds Process	Difficult

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Location:

Glasshouse, Alderley Park, Nether Alderley
SK10 4ZE

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Credit Perfect 5 star review on 19th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I sent an email and was contacted on the same day by a gentleman I think was James he was very understanding and managed to resolve my issue. Customer service was excellent”

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Posted 4 years ago

Thank you for taking the time to give us your feedback - we really appreciate this. We are so glad to hear that your query was resolved quickly and easily by our customer service agent Grant. If we can be of any help in the future please do not hesitate to contact us. Many thanks, the Credit Perfect Team.

Posted 4 years ago

“I cant comment on the company as a whole as I haven't had enough experience of them yet however Jess was a delight, lovely telephone manner, very helpful and most of all she was lovely to speak to.”

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Posted 4 years ago

Dear Stephanie, thank you for taking the time to give us your feedback - we really appreciate this. We are so glad to hear that your query was resolved quickly and easily by our customer service agent Jess. If we can be of any help in the future please do not hesitate to contact us. Many thanks, the Credit Perfect Team.

Posted 4 years ago

“I might have open that account without knowing what I was doing as I was desperate, but the Lady who helped me was very helpful and thank you so much for explaining better”

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Posted 4 years ago

Dear Nancy, thank you for taking the time to give us your feedback - we really appreciate this. We are so glad to hear that your query was resolved quickly and easily by our customer service agent Lauren. If we can be of any help in the future please do not hesitate to contact us. Many thanks, the Credit Perfect Team.

Posted 4 years ago

“Really lovely, very good at explaining what we could do and none judgemental which was very much needed in my case. Thank you.”

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Posted 4 years ago

Dear Leanne, thank you for taking the time to give us your feedback - we really appreciate this. We are so glad to hear that your query was resolved quickly and easily by our customer service agent Joanna. If we can be of any help in the future please do not hesitate to contact us. Many thanks, the Credit Perfect Team.

Posted 4 years ago

“She was professional and very caring and helpful with my situation. Thank you very much.”

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Posted 4 years ago

Dear Ali, thank you for taking the time to give us your feedback - we really appreciate this. We are so glad to hear that your query was resolved quickly and easily by our customer service agent Jess. If we can be of any help in the future please do not hesitate to contact us. Many thanks, the Credit Perfect Team.

Posted 4 years ago

“Very helpful and informative”

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Posted 4 years ago

Dear Christine, thank you for taking the time to give us your feedback - we really appreciate this. We are so glad to hear that your query was resolved quickly and easily today. If we can be of any help in the future please do not hesitate to contact us. Many thanks, the Credit Perfect Team.

Posted 4 years ago

“Good customer service”

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Posted 4 years ago

Dear Idnan, thank you for taking the time to give us your feedback - we really appreciate this. We are so glad to hear that your query was resolved quickly and easily today. If we can be of any help in the future please do not hesitate to contact us. Many thanks, the Credit Perfect Team.

Posted 4 years ago

“Jess was Perfect,THANK YOU.”

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Posted 4 years ago

Dear Viktor, thank you for taking the time to give us your feedback - we really appreciate this. We are so glad to hear that your query was resolved quickly and easily by our customer service agent Jess. If we can be of any help in the future please do not hesitate to contact us. Many thanks, the Credit Perfect Team.

Posted 4 years ago

“A problem that was my fault was sorted out this morning with the absolute minimum of fuss. The young lady that I spoke to was extremely understanding and considerat. Top marks”

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Posted 4 years ago

Dear Stephen, thank you for taking the time to give us your feedback - we really appreciate this. We are so glad to hear that your query was resolved quickly and easily by our customer service agent Kim. If we can be of any help in the future please do not hesitate to contact us. Many thanks, the Credit Perfect Team.

Posted 4 years ago

“Jo was very polite and helpful in terms of the questions I needed answers and pointed me in the direction where I could get more help.”

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Posted 4 years ago

Dear Merissa, thank you for taking the time to give us your feedback - we really appreciate this. We are so glad to hear that your query was resolved quickly and easily by our customer service agent Joanna. If we can be of any help in the future please do not hesitate to contact us. Many thanks, the Credit Perfect Team.

Posted 4 years ago

“Very helpful”

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Posted 4 years ago

Dear John, thank you for taking the time to give us your feedback - we really appreciate this. We are so glad to hear that your query was resolved quickly and easily today. If we can be of any help in the future please do not hesitate to contact us. Many thanks, the Credit Perfect Team.

Posted 4 years ago

“Solved my problem quickly and efficiently thanks again”

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Posted 4 years ago

Dear Rebecca, thank you for taking the time to give us your feedback - we really appreciate this. We are so glad to hear that your query was resolved quickly and easily today. If we can be of any help in the future please do not hesitate to contact us. Many thanks, the Credit Perfect Team.

Posted 4 years ago

“I emailed credit perfect to cancel my contract as I was unaware I’d actually signed up to this ..the gentleman was very quick in responding to my email and cancelled my contract and refunded me the monthly payments”

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Posted 4 years ago

Dear Zoe, thank you for taking the time to give us your feedback - we really appreciate this. We are so glad to hear that your query was resolved quickly and easily by our customer service agent Grant. If we can be of any help in the future please do not hesitate to contact us. Many thanks, the Credit Perfect Team.

Posted 4 years ago

“Joanna was excellent!! She was calming, brilliant use of words and all round lovely customer service”

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Posted 4 years ago

Dear Anthony, thank you for taking the time to give us your feedback - we really appreciate this. We are so glad to hear that your query was resolved quickly and easily by our customer service agent Joanna. If we can be of any help in the future please do not hesitate to contact us. Many thanks, the Credit Perfect Team.

Posted 4 years ago

“Very efficient, effective, and most helpful. Customer service of the highest standard.”

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Posted 4 years ago

Dear Marc, thank you for taking the time to give us your feedback - we really appreciate this. We are so glad to hear that your query was resolved quickly and easily today. If we can be of any help in the future please do not hesitate to contact us. Many thanks, the Credit Perfect Team.

Posted 4 years ago

“Very helpful conversation with one of your staff. Tried his best to help me with all the information needed to suit my case. Many thanks”

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Posted 4 years ago

Dear Alexandra, thank you for taking the time to give us your feedback - we really appreciate this. We are so glad to hear that your query was resolved quickly and easily today. If we can be of any help in the future please do not hesitate to contact us. Many thanks, the Credit Perfect Team.

Posted 4 years ago

“Very helpful and nice to hear a happy person at the other end”

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Posted 4 years ago

Dear Sam, thank you for taking the time to give us your feedback - we really appreciate this. We are so glad to hear that your query was resolved quickly and easily by our customer support agent Lauren. If we can be of any help in the future please do not hesitate to contact us. Many thanks, the Credit Perfect Team.

Posted 4 years ago

“Lady on phone was lovely and helpful thanks”

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Posted 4 years ago

Dear Mr Bishop, thank you for taking the time to give us your feedback - we really appreciate this. We are so glad to hear that your query was resolved quickly and easily today. If we can be of any help in the future please do not hesitate to contact us. Many thanks, the Credit Perfect Team.

Posted 4 years ago

“Useful information provided by Joanne Also helped me to understand about lenders.”

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Posted 4 years ago

Dear Naveen, thank you for taking the time to give us your feedback - we really appreciate this. We are so glad to hear that your query was resolved quickly and easily by our customer support agent Joanne. If we can be of any help in the future please do not hesitate to contact us. Many thanks, the Credit Perfect Team.

Posted 4 years ago

“The lady on the phone- Named Lauren, was a very kind and helpful individual, she deserves a raise for all the effort she puts in to go above and beyond”

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Posted 4 years ago

Dear Errin, thank you for taking the time to give us your feedback - we really appreciate this. We are so glad to hear that your query was resolved quickly and easily by our customer support agent Lauren. If we can be of any help in the future please do not hesitate to contact us. Many thanks, the Credit Perfect Team.

Posted 4 years ago

Credit Perfect is rated 4.2 based on 789 reviews