Credit Perfect Reviews

Name: Credit Perfect
Rating: 4.21

4.2 Rating 789 Reviews

81 %

of reviewers recommend Credit Perfect

Company Reviews

Questions

Metrics

4.2

Based on 789 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Refunds Process	Difficult

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Location:

Glasshouse, Alderley Park, Nether Alderley
SK10 4ZE

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Credit Perfect 5 star review on 19th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Tried to Take 19.99 out of our account. Called Fraud department as was not authorised and they are investigating, how did they get the details. Card cancelled but still have to keep a check. Con artists beware!!”

Helpful Report

Posted 4 years ago

“Got refunded by my bank, they even said it was a scam, steer clear”

Helpful Report

Posted 4 years ago

“Creditperfect is what the banks refer to as a 3rd party broker. These types of transackrions are usually linked to loan applications (even to see if you are eligibal for a loan), credit checking companies such as ClearScore, Experian etc, and also when you take out temporary finance. If you do any of the above please note that you would have to agree to those companies Terms & Conditions, and in those T&Cs will be a clause stating that by agreeing to the conditions that the company will pass your info, including your card details, to other companies such as Creditperfect (there are many 3rd party brokers that can have your info passed to ie Scoresmatter, social-score, mybudgetboost etc). What you have to do is first contact your bank and have them stop any future dated payments to the company so it cant come off again (please note that just cancelling your card and replacing it will not stop these as these companies use a system called recurring payments (similar to what Netflix and Amazon Prime use) where Visa will auto update these companies with the new card number. After the recurring nature are bocked you need to contact the companies for a refund. During Covid several companies are not taking calls and can only be contcted by email. If you are unable to contact the companies speak to your bank to see what they can do. Then you will need to contact the Loan, credit checking or finance company directly you used to advise them to NOT pass your info onto any other 3rd party broker. If you used several companies or a price comparison website it might be easier to cancel your card to prevent those companies passing your info on. These 3rd party brokers are not fraudulent (a bit underhand and not very transparent or obvious about what they do but its not fraud). Banks always advise you to fully read the T&Cs before agreeing to anything so you know what you are agreeing to.”

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Posted 4 years ago

“Never heard of your company but yet you think it's ok to just take money from my bank how is it even legal”

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Posted 4 years ago

“That company just took 19.99 from my bank never heard of them absolutely disgusting”

Helpful Report

Posted 4 years ago

“This happened to me too! I wrote an email of complaint and was told I would only get half back, that was after I told them I was going to speak to citizens advise. I have 2 small children and my partner was on furlough. They have recently sent an email saying they are refunding “customers” and have asked for the last 4 digits of my card, I don’t think I will, don’t want them accessing my account again! Absolutely disgusting at this time with the pandemic going on!!”

Helpful Report

Posted 4 years ago

“I don't remember signing up to this company and found that £20 has been taken from my account. I claim benefits for mental health problems and this is something I could do without. Going by the complaints they are STILL taking money from people!”

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Posted 4 years ago

“These have been taking £19.99 a month for the last 3 months! Never heard off them or signed up to anything 😡”

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Posted 4 years ago

“You keep taking 19.99 from my bank account and i dont work and im in bad health your making me depressed your a con company that are ripping ppl off 🤬🤬🤬🤬🤬”

Helpful Report

Posted 4 years ago

“Please help not a clue what this is just woke up to 19.99 that I really needed out my bank can someone please help I can’t take anymore off this money out not a clue what this even is”

Helpful Report

Posted 4 years ago

“I've never heard of u and u took 19.99 out of my account which I didn't authorise you to do so. I haven't said I want a free trial from you and certainly didn't get any confirmation of a free trial. I will be in contact with fraud team and ombudsman. I want a refund and for you to stop taking money out of my account straight away. CON SHAME ON YOU”

Helpful Report

Posted 4 years ago

“Absolutely disgusting. Never heard of them yet money out of my account. Remember you at Fallibroome . Can't believe you have stopped so low.”

Helpful Report

Posted 4 years ago

“This company has taken two payments of 19.99 from me! I have no idea who they are!!!”

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Posted 4 years ago

“Total con, took £19.99 per month even after I cancelled my subscription, absolute nightmare to contact to try and reimburse my money, don’t go near this company!!!”

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Posted 4 years ago

“This company tried to charge me £19.99 twice. They ignore your emails and the phone lines are down. The only option is to contact your bank fraud team and they will give you the next steps! Never do business with this company or any company affiliated with it. Generally loan companies tend to give your information to these crooks. Don't panic! Just contact your bank, they'll get the money back and they'll block any future payments to this company.”

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Posted 4 years ago

“They take money from you without actually telling you. Chill if you word and work it against them, you’ll get the money back! Had mine within 3 days of sending this email!”

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Posted 4 years ago

“THIS IS THE ACTUAL NUMBER OF THE COMPANY OFF OF THE FCA WEBSITE. 4401625505442 Disgusting company.”

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Posted 4 years ago

“I have never even heard of this company, yet today I wake up check my bank to find £19.99 has been taken out? I’ve never signed up to anything so what is this about??”

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Posted 4 years ago

“Absolutely disgusting! I want my money back into my account!”

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Posted 4 years ago

“I am absolutely raging I haven't signed up to use your company before or even set up an account with you and just noticed that an hour ago £19.99 has been taken out of my account. I want my full refund put back into my account and I am also reporting you!!!!!!!”

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Posted 4 years ago

Credit Perfect is rated 4.2 based on 789 reviews