CricketDirect Reviews

Name: CricketDirect
Address: 5 Metro Centre, St Albans, Hertfordshire
Rating: 3.70

3.7 Rating 302 Reviews

66 %

of reviewers recommend CricketDirect

Company Reviews

Questions

Metrics

3.7

Based on 302 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

1727 736953

Email:

team@cricketdirect.com

Location:

5 Metro Centre,
St Albans
Hertfordshire
AL4 9QT

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CricketDirect 5 star review on 17th April 2023

Andrew Meikle

CricketDirect 5 star review on 13th April 2023

Stephen Bose

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Haven’t received my order yet 🤔”

Helpful Report

Posted 1 year ago

“Very helpful with bat selection”

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Posted 1 year ago

“Very good”

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Posted 1 year ago

“Loved the product (cricket helmet) but it was the wrong size. Costs nearly 10% to value of the item to return it.”

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Posted 1 year ago

“Paid for Standard delivery, orders not arrived”

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Posted 1 year ago

“I had to chase my order and was told they were waiting for one item before it could be dispatched. All items we’re showing as in stock! Extremely poor customer service. My order has still not arrived 2 weeks after ordering. Not a happy customer!!!”

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Posted 1 year ago

“Great product at an affordable price. The service and delivery is superbly efficient. Will definitely be using the site again for cricket equipment”

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Posted 1 year ago

“Quick delivery Highly recommended..!!!”

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Posted 1 year ago

“Good service fast delivery 🚚”

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Posted 1 year ago

“We go there in person to their Sandridge warehouse and the staff are always very helpful.”

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Posted 1 year ago

“Not satisfied with the quality of the cap”

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Posted 1 year ago

“Great speedy service and the products communication is great. Never had a problem with sizes.”

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Posted 1 year ago

“Would really like to know why you charge over £6 for delivery when you have to wait at least a week for your order to arrive? To then have to pay for returns within 14 days otherwise you don’t qualify for a refund. A complete rip off and won’t be using you again.”

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Posted 1 year ago

“Very good service, I successfully sent a Cricket Direct voucher to someone as a birthday present; one caveat there were conflicting messages on the website as to whether the voucher could be used online, this needs clarifying for future customers”

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Posted 1 year ago

“Great service.”

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Posted 1 year ago

“Well pleased with order. Quick delivery. Thanks.”

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Posted 1 year ago

“I placed the order for these shoes In December and received them yesterday. I got no call or email from anyone about whats the delay why is it taking so long unless I reached out myself. Terrible service and experience will never ever order from here again !”

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Posted 1 year ago

“Didn't receive as website. When contacted they didn't want to help.”

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Posted 1 year ago

“My issue was that the item was showing as being in stock but in reality, it wasn’t. Having paid the delivery fee I then had to chase and wait for 5 days for the item to be delivered. On this occasion, when I called customer services I was far from satisfied with the response.”

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Posted 1 year ago

“Hunts wicket keeping gloves arrived promptly with no issues.”

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Posted 1 year ago

CricketDirect is rated 3.7 based on 302 reviews