CricketDirect Reviews

Name: CricketDirect
Address: 5 Metro Centre, St Albans, Hertfordshire
Rating: 3.70

3.7 Rating 302 Reviews

66 %

of reviewers recommend CricketDirect

Company Reviews

Questions

Metrics

3.7

Based on 302 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

1727 736953

Email:

team@cricketdirect.com

Location:

5 Metro Centre,
St Albans
Hertfordshire
AL4 9QT

Write Your review

Tell us how CricketDirect made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

CricketDirect 5 star review on 17th April 2023

Andrew Meikle

CricketDirect 5 star review on 13th April 2023

Stephen Bose

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Overall, very happy with the service and product. The only negative would be the delivery cost.”

Helpful Report

Posted 1 year ago

“Excellent prompt service”

Helpful Report

Posted 1 year ago

“Bat was good value. delivered in a timely fashion by quality provider. You are very easy to do business with”

Helpful Report

Posted 1 year ago

“Very good service quick delivery”

Helpful Report

Posted 1 year ago

“please send me this invoice again .I haveLost this once.I need it again please”

Helpful Report

Posted 1 year ago

“Excellent service and products. Ordered a few times and always received next day.”

Helpful Report

Posted 1 year ago

“No issue with any of the equipment bought, however charging £6 for delivery on a Royal Mail 48hr service just doesn’t make sense and does not represent good value.”

Helpful Report

Posted 1 year ago

“Great product great price and quick delivery”

Helpful Report

Posted 1 year ago

“satisfied with both product and service”

Helpful Report

Posted 1 year ago

“Not reliable on price on website and shipping expense shows on site during purchase. Because they will charge you extra after you buy it and you have no other way with out spending it. And customs extra. The thing is they never tells you about anything.”

Helpful Report

Posted 1 year ago

“I bought some Adidas cricket shoes and found Cricket Direct to be the cheapest online. Ordering was easy and were received within 48 hours. Overall excellent service.”

Helpful Report

Posted 1 year ago

Thank you so much Stewart for your 5 star rating of Cricket Direct and for being a returning customer! I am so glad that you found ordering to be easy and that you received your Adidas cricket shoes within 48 hours. We appreciate your support!

Posted 1 year ago

“Fully recommend punk cricket .. order was delivered within 3 days .. great communication to let me know it was on its way”

Helpful Report

Posted 1 year ago

Thank you so much, Alyson, for your 5 star rating of CricketDirect! We are delighted to hear that you fully recommend CricketDirect and that our order was delivered within 3 days. Great communication to let you know it was on its way is what we aim for. We also thank you for being a repeating customer!

Posted 1 year ago

“Website problems. Tried calling with poor effect. Eventually got website to work. After that good customer communication.”

Helpful Report

Posted 1 year ago

Thanks for your 4-star rating, we really appreciate your feedback! We apologise for any difficulties you experienced with our website, these are being addressed. We are glad to hear that you eventually got the website to work and that you had a better customer communication experience afterwards. Thank you for being a loyal repeat customer, we value your support!

Posted 1 year ago

“Over a week and my items have not been despatched. No communication as to why there has been a delay”

Helpful Report

Posted 1 year ago

“Highly recommend! Fast delivery.”

Helpful Report

Posted 1 year ago

Thank you for your feedback and your 5 stars. We're delighted to know you've had a great experience with CricketDirect! We are incredibly grateful for your loyalty, and thank you for recommending us to others. We look forward to your next order.

Posted 1 year ago

“All good, delivery was fairly quick as well, one comment is that the 'Gray-Nicolls Technique Coaching Bat' has the wrong image on your website, its clearly an older version with different stickers whereas the one I received is a new version. it does bother me but I'm sure someone in the future may be annoyed at it.”

Helpful Report

Posted 1 year ago

“Not happy with your delivery system You should review your delivery system very expensive”

Helpful Report

Posted 1 year ago

We are extremely sorry that you feel this way. We have no control over the recipient's country law. You are required to pay your local tax and duties upon receipt of goods which are clearly displayed on our terms and conditions.

Posted 1 year ago

“Very impressed with the super speedy delivery. It actually arrived within ,2 days. Also very pleased with the cricket helmet ordered.”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating of CricketDirect. We are very pleased to hear that you were very impressed with the super speedy delivery and the cricket helmet ordered. Thank you for being a loyal customer and we look forward to continuing to provide you with the quality of service you expect!

Posted 1 year ago

“Very quick delivery time and great customer service too. Had to return first pair of cricket boots as were too small. Returned boots on the Monday and refund in bank account on Thursday.! Much appreciated. We ordered the boots in a bigger size and arrived quickly too. So Thankyou Cricket Direct.”

Helpful Report

Posted 1 year ago

Thank you so much for the 5 star rating and the kind words about our delivery time, customer service and quick refund. We really appreciate that you have chosen us as your trusted cricket retailer, and we are delighted to hear our replacement boots have arrived quickly and have the perfect fit. We wish you all the best with your cricketing activity and look forward to helping you in the future. Thank you for your continued support - it is much appreciated!

Posted 1 year ago

“Very happy with bat,ball and wicket. My grandson loves it!”

Helpful Report

Posted 1 year ago

Thank you so much for your kind words and for giving us a 5-star rating, Candy! We are glad to hear that your experience with CricketDirect has been great and that your grandson loves the bat, ball, and wicket. We are very thankful that you are a repeat customer and look forward to continuing to serve you to the best of our abilities.

Posted 1 year ago

CricketDirect is rated 3.7 based on 302 reviews