“No issue with any of the equipment bought, however charging £6 for delivery on a Royal Mail 48hr service just doesn’t make sense and does not represent good value.”
“Not reliable on price on website and shipping expense shows on site during purchase. Because they will charge you extra after you buy it and you have no other way with out spending it. And customs extra. The thing is they never tells you about anything.”
“I bought some Adidas cricket shoes and found Cricket Direct to be the cheapest online. Ordering was easy and were received within 48 hours. Overall excellent service.”
Thank you so much Stewart for your 5 star rating of Cricket Direct and for being a returning customer! I am so glad that you found ordering to be easy and that you received your Adidas cricket shoes within 48 hours. We appreciate your support!
Thank you so much, Alyson, for your 5 star rating of CricketDirect! We are delighted to hear that you fully recommend CricketDirect and that our order was delivered within 3 days. Great communication to let you know it was on its way is what we aim for. We also thank you for being a repeating customer!
Thanks for your 4-star rating, we really appreciate your feedback! We apologise for any difficulties you experienced with our website, these are being addressed. We are glad to hear that you eventually got the website to work and that you had a better customer communication experience afterwards. Thank you for being a loyal repeat customer, we value your support!
Thank you for your feedback and your 5 stars. We're delighted to know you've had a great experience with CricketDirect! We are incredibly grateful for your loyalty, and thank you for recommending us to others. We look forward to your next order.
“All good, delivery was fairly quick as well, one comment is that the 'Gray-Nicolls Technique Coaching Bat' has the wrong image on your website, its clearly an older version with different stickers whereas the one I received is a new version. it does bother me but I'm sure someone in the future may be annoyed at it.”
We are extremely sorry that you feel this way. We have no control over the recipient's country law. You are required to pay your local tax and duties upon receipt of goods which are clearly displayed on our terms and conditions.
Thank you so much for your 5 star rating of CricketDirect. We are very pleased to hear that you were very impressed with the super speedy delivery and the cricket helmet ordered. Thank you for being a loyal customer and we look forward to continuing to provide you with the quality of service you expect!
