CricketDirect Reviews

Name: CricketDirect
Address: 5 Metro Centre, St Albans, Hertfordshire
Rating: 3.70

3.7 Rating 302 Reviews

66 %

of reviewers recommend CricketDirect

Company Reviews

Questions

Metrics

3.7

Based on 302 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

1727 736953

Email:

team@cricketdirect.com

Location:

5 Metro Centre,
St Albans
Hertfordshire
AL4 9QT

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CricketDirect 5 star review on 17th April 2023

Andrew Meikle

CricketDirect 5 star review on 13th April 2023

Stephen Bose

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Efficient delivery. All as described.”

Helpful Report

Posted 9 months ago

“Excellent choice, stock availability and delivery timing backed by excellent communications.”

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Posted 9 months ago

“Wouldn’t order from this company again, ordered and paid for a cricket bag. Told 2 days later due to stock error it was out of stock so agreed to an alternative bag which was supposed to be sent out the next day … 3 weeks and 14 emails later I finally received my order. Customer service appalling”

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Posted 10 months ago

“Great value product and delivery was first class and quick”

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Posted 10 months ago

“The products are absolute authentic and the best, is a childhood dream come true for this purchase. The support staff Tina & Dilani are just amazing, Great work. Keep up the amazing service & hopefully someday i will make it to the shop. This purchase was made from India, lot of hustle paying the customs but finally i got the product and it was worth every bit.”

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Posted 10 months ago

“Delivery was quick and the points I earned off my initial order almost covered my second order! Overall, doo prices and great value”

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Posted 10 months ago

“Good quality bag, quick delivery as well”

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Posted 10 months ago

“Terrible customer service and lack of care to try and help. Long delivery times, lack of communication when items become out of stock. Will not use this company again.”

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Posted 10 months ago

“Could not find my GN cricket bag cheaper anywhere else. Ordered and delivered super quick. Nice and easy.”

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Posted 10 months ago

“Great items and fast delivery.”

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Posted 10 months ago

“the batting gloves & thigh guard is of good quality but the quality of inners are hideous. Shape, switches gave me an impression that the inners are knockoffs. The criceket balls are no where near to the standard what is posted. I know, pictures are just for reference & illustration purposes only, but still atleast the real product should be half of whats posted. As I'll travelling shortly the products are already packed that why right now I can't post pictures to put money where my mouth is by posying pictures.”

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Posted 10 months ago

“Fantastic range of products for all budgets. Delivery was so quick, will definitely use CricketDirect again!”

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Posted 10 months ago

“I ordered my product on Saturday it came on Tuesday which I was very pleased with and it came well packaged and no damage.”

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Posted 10 months ago

Dear Colm,Thank you so much for giving CricketDirect a 4-star rating! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with us. We are glad to hear that you were satisfied with our prompt delivery service. We strive to provide our customers with fast and efficient service, and we are delighted that we met your expectations.

Posted 10 months ago

“First time buyer. Very satisfied. Ordered two bats from South Africa and they were delivered promptly.”

Helpful Report

Posted 10 months ago

Dear Henry,Thank you so much for your fantastic 5-star rating of CricketDirect! We truly appreciate your support and are thrilled to hear that your first-time buying experience with us left you very satisfied. We are delighted to have been able to promptly deliver the two bats you ordered all the way from South Africa. Your satisfaction as a customer is our utmost priority, and your positive feedback reassures us that we are moving in the right direction. Once again, thank you for choosing CricketDirect as your cricket equipment provider. We look forward to serving you again in the future!

Posted 10 months ago

“It's my 1st and last mistake I purchase through your company they delivered the parcel wrong and now they said I have to wait till next month. I am totally disappointed with your services and I will give my same reviews on the Google as well. My friends also leave same comments about your services and I will give the email screenshots too.”

Helpful Report

Posted 10 months ago

“Good efficient service”

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Posted 10 months ago

“Ease of ordering, quick delivery and regular updates on delivery.”

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Posted 10 months ago

“Good quality and good price, delivers quickly. However please don’t offer discount codes that don’t work.”

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Posted 10 months ago

“Quick efficient service ✔️”

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Posted 10 months ago

“My grandson was delighted with his cricket helmet, and upset it was too small. Having contacted Cricket Direct, we exchanged it the next day for the larger size and he is very happy. Excellent service, thank you.”

Helpful Report

Posted 11 months ago

CricketDirect is rated 3.7 based on 302 reviews