CricketDirect Reviews

Name: CricketDirect
Address: 5 Metro Centre, St Albans, Hertfordshire
Rating: 3.69

3.7 Rating 303 Reviews

65 %

of reviewers recommend CricketDirect

Company Reviews

Questions

Metrics

3.7

Based on 303 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

1727 736953

Email:

team@cricketdirect.com

Location:

5 Metro Centre,
St Albans
Hertfordshire
AL4 9QT

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CricketDirect 1 star review on 18th February 2025

Shabbir

CricketDirect 5 star review on 17th April 2023

Andrew Meikle

CricketDirect 5 star review on 13th April 2023

Stephen Bose

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great items and fast delivery.”

Helpful Report

Posted 1 year ago

“Fantastic range of products for all budgets. Delivery was so quick, will definitely use CricketDirect again!”

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Posted 1 year ago

“First time buyer. Very satisfied. Ordered two bats from South Africa and they were delivered promptly.”

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Posted 1 year ago

Dear Henry,Thank you so much for your fantastic 5-star rating of CricketDirect! We truly appreciate your support and are thrilled to hear that your first-time buying experience with us left you very satisfied. We are delighted to have been able to promptly deliver the two bats you ordered all the way from South Africa. Your satisfaction as a customer is our utmost priority, and your positive feedback reassures us that we are moving in the right direction. Once again, thank you for choosing CricketDirect as your cricket equipment provider. We look forward to serving you again in the future!

Posted 1 year ago

“Good efficient service”

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Posted 1 year ago

“Ease of ordering, quick delivery and regular updates on delivery.”

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Posted 1 year ago

“Quick efficient service ✔️”

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Posted 1 year ago

“My grandson was delighted with his cricket helmet, and upset it was too small. Having contacted Cricket Direct, we exchanged it the next day for the larger size and he is very happy. Excellent service, thank you.”

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Posted 1 year ago

“Great service, great product, will use again”

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Posted 1 year ago

“Kept me updated with delay of delivery Then l got the cricket shoes before Christmas which was brilliant as wasn't expecting it”

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Posted 1 year ago

Hi Sallie, Thanks for leaving us a 5-star review. Your feedback is greatly appreciated.

Posted 1 year ago

“Bought some cricket shoes for my son after he had found the ones he wanted, they we re significantly cheaper on CricketDirect, they arrived the next day and my soon is really happy.”

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Posted 1 year ago

“Cricket Direct went an extra mile to ensure I was the owner of the card used to make a purchase . This is commendable but should have been done during initial stages of purchase not to be done more than 2 weeks later delaying delivery: Had to pay £158 to deliver this Bat to Zimbabwe . It was a huge inconvenience. Otherwise your service is great. Thank you”

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Posted 1 year ago

“Excellent quick service. Highly recommend”

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Posted 1 year ago

“Very happy. Excellent service. Quick and rapid delivery. Thank you”

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Posted 1 year ago

“Great choice of products and prices Customer service brilliant I realised before dispatch that i had ordered wrong size bat ,contacted them and was sorted before dispatch”

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Posted 1 year ago

Thank you Shirley for your 5 star rating of CricketDirect! We're thrilled to hear that you were impressed with our great choice of products and prices, as well as our brilliant customer service. We're glad that we were able to help you before your product was dispatched!

Posted 1 year ago

“Very quick delivery! Actually next day. This is a Christmas present so it isn’t opened yet but I’m sure it will be ok.”

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Posted 1 year ago

“Very quick turnaround from making the order to receipt of the product”

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Posted 1 year ago

Thank you, Susan, for your 5 star rating of CricketDirect. We're delighted to hear you were pleased with the very quick turnaround from making the order to receipt of the product. We value your feedback and input which helps us to continually improve our services.

Posted 1 year ago

“It was easy to order from the web site, the quality of the cricket bat is outstanding. I was kept informed of the progress of my order, the delivery was very quick, ordered on Saturday arrived on Tuesday, what more could you ask for. Would recommend this company and would not hesitate to order from them again”

Helpful Report

Posted 1 year ago

Thank you, Lesley, for your glowing 5 star review! We're so glad to hear that the ordering process was simple, the quality of the cricket bat is outstanding, and that the delivery was fast! We value your satisfaction, and hope that you will continue to order from us in the future. We look forward to serving you again soon!

Posted 1 year ago

“Products came as described,good quality.”

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Posted 1 year ago

Thank you so much for your 5 star rating of CricketDirect! We're pleased that your products came as described and that you were satisfied with the good quality.

Posted 1 year ago

“As very happy with back”

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Posted 1 year ago

Thank you so much for your 5-star rating of CricketDirect! We are pleased to know that you have been very happy with our services. We appreciate your loyalty and are grateful for your valued support. Thank you for being a loyal customer.

Posted 1 year ago

“Hi, my son and I ordered the items on the Friday evening 24th Nov. We received confirmation over the weekend that the order would be delivered by the Monday 27th Nov in the evening, and that’s exactly what happened. The delivery was on time as communicated. I now have 1 x very happy son. Simple, fast and effective service- well done!! .”

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Posted 1 year ago

Thank you so much for your kind 5-star rating of CricketDirect, Stephen! We appreciate the review and are delighted to hear that you and your son received the items on-time. We're glad we could make your son's day! Please do not hesitate to let us know if you require any assistance in the future.

Posted 1 year ago

CricketDirect is rated 3.7 based on 303 reviews