CricketDirect Reviews

Name: CricketDirect
Address: 5 Metro Centre, St Albans, Hertfordshire
Rating: 3.70

3.7 Rating 302 Reviews

66 %

of reviewers recommend CricketDirect

Company Reviews

Questions

Metrics

3.7

Based on 302 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

1727 736953

Email:

team@cricketdirect.com

Location:

5 Metro Centre,
St Albans
Hertfordshire
AL4 9QT

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CricketDirect 5 star review on 17th April 2023

Andrew Meikle

CricketDirect 5 star review on 13th April 2023

Stephen Bose

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Cricket direct were very good to deal with, delivery with parcel force was an awful experience that ended up taking over a week. Might make me think twice about using cricket direct”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating! We are glad to hear that you had a good experience with Cricket Direct. We apologize that there were issues with your delivery; we are working with our partners to ensure the delivery process runs more smoothly. We appreciate your feedback and hope that you will still consider using us for your cricket needs.

Posted 1 year ago

“I ordered a child junior medium which is on my order form and was sent an adult medium. Now I have to go through the return process for being sent the wrong item.”

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Posted 1 year ago

“Easy to use website great prices very fast delivery jacket as described fits perfect great value for money will definately buy from again”

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Posted 1 year ago

Thank you Amanda for your 5 star rating of CricketDirect. We appreciate your feedback that our website was easy to use, had great prices, fast delivery, and value for money. We are delighted that the jacket was as described and fits perfectly. We are thrilled that you will be a returning customer and look forward to your next purchase!

Posted 1 year ago

“They didn't give free returns code. I have to you send it back on my on cost.”

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Posted 1 year ago

“Excellent chat agent”

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Posted 1 year ago

“Very bad customer service. Sent the wrong item. When contacted the customer service, they had very bad attitude as if they don’t care about the customer. Never buying again from them.”

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Posted 1 year ago

“Efficient service and prompt delivery”

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Posted 1 year ago

“Great products 👍”

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Posted 1 year ago

“My bat that I order came exactly when it said it would, it came in good conditions and was all round a really good purchase.”

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Posted 1 year ago

“Easy to order and quick delivery. Happy with product.”

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Posted 1 year ago

“Great service. Goods received very promptly.”

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Posted 1 year ago

“It's been over a week, we didn't received the order yet No customer service is responding Someone sort my issue”

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Posted 1 year ago

Dear Bhavani, the reason for the delay in your order was the address provided when placing the order was incomplete. The correct address was confirmed on Friday and your order is being collected from us today to be delivered tomorrow. Your tracking has been provided over email.

Posted 1 year ago

“Good served but I have sent my product back as it wasn’t exactly what I ordered awaiting t be reinbu”

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Posted 1 year ago

“Great selection of cricket gear”

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Posted 1 year ago

“Very fast delivery of my life”

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Posted 1 year ago

“Oil bottle. Was damaged, product package packaging received was also damaged, one item was also missing from the package.”

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Posted 1 year ago

“Ordered expecting it to take 2 weeks for delivery. Arrived in 4 days. Excellent. Thank you”

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Posted 1 year ago

“Very easy transaction and amazingly speedy delivery. Very happy- thank you 🙏🏼”

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Posted 1 year ago

“Great selection of products. Everything you could need. At great prices. But... CricketDirect uses DX Delivery who are worse than terrible. I want to shop at CricketDirect again, but won't until they find a more reliable delivery company.”

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Posted 1 year ago

“Thanks for the quick delivery, the shoes were same as shown online. Happy with the product”

Helpful Report

Posted 1 year ago

CricketDirect is rated 3.7 based on 302 reviews