CricketDirect Reviews

Name: CricketDirect
Address: 5 Metro Centre, St Albans, Hertfordshire
Rating: 3.69

3.7 Rating 303 Reviews

65 %

of reviewers recommend CricketDirect

Company Reviews

Questions

Metrics

3.7

Based on 303 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

1727 736953

Email:

team@cricketdirect.com

Location:

5 Metro Centre,
St Albans
Hertfordshire
AL4 9QT

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CricketDirect 1 star review on 18th February 2025

Shabbir

CricketDirect 5 star review on 17th April 2023

Andrew Meikle

CricketDirect 5 star review on 13th April 2023

Stephen Bose

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Cricket Direct sent out the wrong item to me and refuse to send the correctly ordered and paid for items to me until I send their incorrectly delivered items back to them, meaning I will not receive what I ordered in time for the matches I specifically ordered them for. Won’t be ordering from them again.”

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Posted 2 years ago

“Very poor Terrible customer service”

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Posted 2 years ago

“Good choice of product and delivered by Royal Mail which is a winner in our area”

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Posted 2 years ago

Thanks so much for your positive review, Tom, and for the five-star rating of CricketDirect! We're very glad to hear that you've been pleased with your experience, we really appreciate you as a returning customer.

Posted 2 years ago

“very excellent service ị ordered shoes and recieved in within 2 days . very quick service provided by cricket direct Thanks…Shukria❤️”

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Posted 2 years ago

Shukria, Zohaib ❤️I am so pleased to hear that you are satisfied with your purchase from CricketDirect and the quickness of our service. We value your custom and it is an honor to be able to provide such excellent customer service. Your 5 star rating is greatly appreciated!

Posted 2 years ago

“Bad service, customer service 0% Person on call 10 times lie with me over the phone I request her to transfer my call to manager she denied Dog noise coming on background I don’t know how to describe this kind of bad customer service Please allowed me to give you minus star I used first time and this is my last time Also my cricket club member ask me recommendations for cricket direct I will give them very bad feedback about cricket direct I feel like this is scam going on”

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Posted 2 years ago

“Good product and price. Ordered one full size larger of adidas cricket shoe which is a good fit. Delivery cost justified with very fast shipping”

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Posted 2 years ago

Thank you for your 4 star rating for CricketDirect! We are delighted to hear that you are satisfied with both the product and price. We are also glad that you are happy with our fast shipping and delivery cost. Thank you for your support, we value your feedback!

Posted 2 years ago

“You are asking for a review before I have received my order.”

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Posted 2 years ago

“Always a great selection at a very reasonable price. First place I look when I need new equipment”

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Posted 2 years ago

“Shoes were good. But the size wasn’t what I expected. Should be a size guide on the website. Normally fit into a 7 but ordered a 7.5. It felt like a 6 & now have to pay more to send the shoes back & get them exchanged. Hoping I can get them by this Saturday for my game”

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Posted 2 years ago

“Rang up the customer service up twice didn't answer the phone”

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Posted 2 years ago

“Great choice and competitive prices, but delivery takes ages sadly.”

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Posted 2 years ago

“Prompt delivery. Good price.”

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Posted 2 years ago

“Very happy with product and service”

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Posted 2 years ago

“Easy website and ordering, quick delivery, Great service and value for money.”

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Posted 2 years ago

“Excellent service and delivery of high quality products. Would highly recommend.”

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Posted 2 years ago

“Unfortunately, I found the services of CricketDirect to be extremely disappointing! I ordered a junior bat for my son's birthday and 2 weeks later there was no still no communication of when I could expect delivery. I contacted their customer support and was put through to a person who was most unhelpful and advised me that the bat I had ordered and now paid for was not in stock and that they could offer me an alternative. When I inquired about the specific bar she advised me it was not in my budget. She was giggling and laughing on the line and was in no way apologetic for the mistake on CricketDirect part. This has proved to be such a disappointing shopping experience and I am now left with no gift. I have now requested a full refund and have just received an email for only the amount of the shipping and not the actual bat itself.”

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Posted 2 years ago

“Good prices, quick delivery, will use again 👍”

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Posted 2 years ago

“I bought a pair of pantyre cricket spikes but when the shoes arrived it did not come with and spikes...I had to use my old shoes spikes”

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Posted 2 years ago

“Still haven’t received my items. Ordered 12 Apr.”

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Posted 2 years ago

“Ecstatic with my custom made bat. Easy to order, arrived in NZ within 6-7 weeks. Has wonderful ping. Roll on next season”

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Posted 2 years ago

CricketDirect is rated 3.7 based on 303 reviews