CricketDirect Reviews

Name: CricketDirect
Address: 5 Metro Centre, St Albans, Hertfordshire
Rating: 3.70

3.7 Rating 302 Reviews

66 %

of reviewers recommend CricketDirect

Company Reviews

Questions

Metrics

3.7

Based on 302 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

1727 736953

Email:

team@cricketdirect.com

Location:

5 Metro Centre,
St Albans
Hertfordshire
AL4 9QT

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CricketDirect 5 star review on 17th April 2023

Andrew Meikle

CricketDirect 5 star review on 13th April 2023

Stephen Bose

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Goods arrived as described and on time. Which given that they were ordered as a replacement for an order which hasn't arrived from another Sports company who allegedly supply Direct is all I can reasonably ask... Nice pads actually.”

Helpful Report

Posted 1 year ago

“Really helpful when I called ahead of ordering. Very efficient delivery. I ordered the 'ready to play' service but they let me know it wasn't needed so gave me a refund - I am sure many wouldn't have done so! Great service again when the cricket helmet was too small and needed to order a larger size which wasn't in stock but they ordered new stock to be able to meet my requirements. Thank you.”

Helpful Report

Posted 1 year ago

“I ordered a helmet and thigh pad on 03 May standard delivery (3-5 days). It is now late on 11th May and I have heard nothing. DX tracking simply says : We have received your order details and we are expecting your parcel shortly. NOT GOOD ENOUGH.”

Helpful Report

Posted 1 year ago

“Great website, easy to navigate, fast service & fast delivery.”

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Posted 1 year ago

“Helmet was as described, grill a bit higher than expected shame there’s no way to adjust it as it’s fixed.”

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Posted 1 year ago

“Very efficient service, easy to use website and ordering process.”

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Posted 1 year ago

“Delivered a quality product very quickly.”

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Posted 1 year ago

“Looks like Royal Mail have delivered to the wrong address. Proof of delivery shows a picture of the parcel left at a property that I dont recognise. Mailing address on the shipping was correct. Doesn't appear to be a neighbour. I can't track down the goods”

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Posted 1 year ago

“Good service as always. Prompt delivery of all items I ordered. Perfect .”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“I am very happy to have their great customer service.I ordered my items and asked them to deliver it to me urgently and they have delivered next day even.Inhave received my items today in the morning.I highly recommend.”

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Posted 1 year ago

“Good just no email for when it was been delivered”

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Posted 1 year ago

“I would not buy from Cricket Direct. I bought cricket gear from numerous sites due to the price . The other sites standard delivery arrived in two days. With Cricket Direct, my tracking info has not changed one week after the order. No one answers the telephone or has replied to my email request to confirm when it will be delivered.”

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Posted 1 year ago

“We haven’t received the order?”

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Posted 1 year ago

“Always a good service”

Helpful Report

Posted 1 year ago

“As I’ve not yet been advised as to when my items will be delivered it’s hard for me to write any reviews…..”

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Posted 1 year ago

“Always a prompt professional service from Cricket Direct. THANK YOU”

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Posted 1 year ago

“Unfortunately very poor customer service my sons cricket shoes lost studs on its first wear and they refuse to replace. Never had this problem with any other cricket shoes obvious a fault but they refuse to correct the issue. Won’t buy from here again”

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Posted 1 year ago

“Starting using this week, excellent service and had a query after I purchased a product, got an instant response, very impressed!”

Helpful Report

Posted 1 year ago

“Good tell when arrive”

Helpful Report

Posted 1 year ago

CricketDirect is rated 3.7 based on 302 reviews