Crocus.co.uk Reviews

“ Plants severely delayed but no communication from Crocus. Having chased , they sent only part of my shipment and I’m still waiting the other half almost 3 weeks since purchase! Offered a 20% refund. Very poor and will not use again. ”

“ Ordered plants 5th June that were due to delivery within 7-9 days. Reached out 15th as website said still being processed at day 10. Item did arrive on 16th, wrong item and dead. I received an email to say I would be getting a refund but no apology. I wouldn't recommend there are better companies out there! Gardeners Dream being one. ”

“ Ordered 4 heucheras at £9.00 each. Arrived promptly and well packaged but oh dear, tiny plants need growing on for at least 12 months before suitable for planting out. Have since bought from local garden centre plants about ten times the size for £6.99. At least after some negotiation got a refund of 50% plus carriage. Very concerning to see so many bad reviews of this company ”

“ I managed to get a refund of 50% of the cost and to keep the plants. ”

“ Call them - they say the plant doctor needs to take a look before they can refund me. ”

“ When I asked for a part refund to reflect the actual size of the shrub I was given the "well our t&cs require that you send a photo blah blah blah". ”

“ However on 24th April following unexpected financial difficulties arising from the Covid19 fallout and through no fault on my own, I sadly decided to cancel my order requesting a much needed refund. ”

“ They had such great reviews in the past and now rather than just be honest with people or refund people, they are choosing to ignore and sweep under the carpet. ”

“ Now it seems delivery date is 31st May! I believe a refund is due if I wish to cancel. ”

“ Doubtless I will not receive a refund, so have ordered from a local nursery who delivered the very next day. ”