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Crocus.co.uk Reviews

1.5 Rating 119 Reviews
C
Happiness Grade
C

Customer Service - Average

60.00%
Industry Average
I have ordered from crocus on 2 occasions recently and have been so pleased with not only the service but also the quality of the plants which were outstanding . My favourite clematis Princess Diana was astounding with beautiful flowers. I will definitely be ordering from them again.
posted 5 years ago - Carol Titchener
Excellent website - perhaps my favourite! Love the inspiration articles, the pictures, the layout, the product filters and the level of product information. Like to receive discounts by email. Excellent delivery service.
posted 7 years ago - Anonymous
Today 19th July, I had no communication from customer service, when I got home this evening, I found that still nothing had been delivered, so I called customer service to ask why they hadn't responded to my e mail? I was told that it had been sent out, by now I had had enough, and that I didn't want a plant that has been possibly been on a van for 2 days in this heat and I would like them to arrange a refund straight away.
posted 7 years ago - Maureen
Beautiful plants of decent size and in great health. The packaging was great - all plants arrived in good condition - and the delivery company provided an excellent service.
posted 7 years ago - Anonymous