CRUISE Reviews

Name: CRUISE
Rating: 3.91

3.9 Rating 11,531 Reviews

70 %

of reviewers recommend CRUISE

3.9

Based on 11,531 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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Paniz

CRUISE 1 star review on 30th September 2022

EllieD

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service and delivery. Nicely presented too.”

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Posted 4 years ago

“The best in town”

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Posted 4 years ago

“Item did not arrive when it was supposed to, it was two days late. Considering cruise still charge approximately £7 for delivery this is poor.”

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Posted 4 years ago

“Sent me the wrong jumper and haven’t replied to my multiple emails”

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Posted 4 years ago

“I think the service is great however delivery charge is extreme !”

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Posted 4 years ago

“good product n good service”

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Posted 4 years ago

“I was disappointed that there is no quality control on products sent out. I never expected a company like Cruise to send out a faulty product. My son is also devastated as he has no birthday present now.”

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Posted 4 years ago

“Very good shipment and good sales”

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Posted 4 years ago

“Always on time and correct orders! Good quality clothes as well as good prices!!”

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Posted 4 years ago

“Package arrived earlier than expected, price was excellent. All good.”

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Posted 4 years ago

“I’m not sure wether this is cruises fault or the courier but when my delivery arrived it was in pieces the box was broke and the trainers floating around the bag. I ended up returning the goods which I had paid £7 quid delivery for and then had to pay another 4 quid to return which o think is ridiculous.”

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Posted 4 years ago

“Excellent service, fast, considering circumstances, neatly packed. Highly recommended.”

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Posted 4 years ago

“Good selection. Delivery prices are ridiculous. A standard delivery does not cost £6.99 for a t shirt. Scandalous when spending a higher cost for premium brands. I often purchase elsewhere online for same item at a cheaper delivery rate”

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Posted 4 years ago

“Always fantastic service!”

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Posted 4 years ago

“The site was very easy to navigate through. Del service was good too, I love what i bought.”

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Posted 4 years ago

“I place an order on 7th May in total amount of 500 euro and till now i didn’t received my items.Last update at my order is awaiting courier pickup. I have sent 3 e-mail , I wrote on facebook and nobody answered me.They are not serious”

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Posted 4 years ago

“Great service, got what I needed and it came within 2-3 days of ordering it”

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Posted 4 years ago

“This is my first purchase from cruise, I paid for next day delivery and that's exactly what I got. I have just turned 16 and this is my first gucci purchase it won't be my last!!!”

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Posted 4 years ago

“Flannels at Glasgow fort is the best shop in Glasgow for designer clothes in my opinion”

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Posted 4 years ago

“Spot on and a good bargain with super fast delivery”

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Posted 4 years ago

CRUISE is rated 3.9 based on 11,531 reviews