CRUISE Reviews

Name: CRUISE
Rating: 3.91

3.9 Rating 11,532 Reviews

70 %

of reviewers recommend CRUISE

3.9

Based on 11,532 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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Paniz

CRUISE 1 star review on 30th September 2022

EllieD

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice product at a good price - overly expensive postage is the only drawback.”

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Posted 6 years ago

“Very happy items arrived in 2 days and good saving s”

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Posted 6 years ago

“Great website. Easy to buy. Excellent service. Very prompt delivery. Overall 5 stars!”

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Posted 6 years ago

“Very fast and reliable. I have no hesitation to recommend Cruise to everyone.”

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Posted 6 years ago

“An enterprise of outstanding professionalism, high quality products and services, and comitted to its clients attention. A business trademark”

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Posted 6 years ago

“Think the refund policy has to be looked at after I returned my items as they were the wrong size . I won’t get replacement items for nearly 10 days I sent back the items back special deiverely , and expected a quick Turn around but to be told that looking at 10 days for overall Process”

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Posted 6 years ago

“Rubish. Placed an order on monday night and paid 9.99 for next day delivery. Checked order status folowing day and was showing ready to ship. When it did'nt arrived couple days later was changed to processing. Tried to call Friday but it closes at stupid early time so send e-mail on Saturday. As soon as I did so received email saying item ready to pick up by nominated courier, strange as it says they are closed weekends. It finally arrived one week after placing a next day delivery oder!!! No refund on delayed delivery, no apology and non existing customer service. Also went to town to speak with somone in the store just to find out they closed down.”

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Posted 6 years ago

“Excellent value for money for quality goods!”

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Posted 6 years ago

“Always an excellent selection of clothes and fast delivery. Think the delivery charge is steep considering the amount being spent on items.”

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Posted 6 years ago

“Usually great, but this time a week on and hours on the phone still no delivery . Service was good once you got through but needed 3 goes at 20 mins every time.”

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Posted 6 years ago

“Brilliant top quality quick secure delivery”

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Posted 6 years ago

“I was sent an order confirmation of someone else's balenciaga jumper,,,,, I'm not Mathew white hahaha”

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Posted 6 years ago

“Great service”

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Posted 6 years ago

“Quick delivery, great value for money on the discounted designer item I bought!”

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Posted 6 years ago

“Great service, prompt delivery, product as expected”

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Posted 6 years ago

“Great value and speedy delivery”

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Posted 6 years ago

“Great servis!”

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Posted 6 years ago

“EXCELLENT QUALITY OF GOODS! EXCELLENT PRICES! AMAZINGLY FAST DELIVERY! ALL ROUND EXPERIENCE WAS EXCELLENT! THANKYOU CRUISE!!!”

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Posted 6 years ago

“QUALITY”

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Posted 6 years ago

“Speedy delivery but think it’s terrible that I have to pay for postage to send something back, even when it’s faulty!”

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Posted 6 years ago

CRUISE is rated 3.9 based on 11,532 reviews