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CRUISE Reviews

3.9 Rating 11,531 Reviews
70 %
of reviewers recommend CRUISE
3.9
Based on 11,531 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read CRUISE Reviews
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Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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CRUISE 1 star review on 20th March 2024
Paniz
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
47
Anonymous
Anonymous  // 01/01/2019
Great quick service jacket delivered next day
Helpful Report
Posted 5 years ago
A great shopping experience thank you cruise
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Posted 5 years ago
Thank you for the good product.
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Posted 5 years ago
Item delivered the next day, perfect condition and as described - fantastic service
Helpful Report
Posted 5 years ago
Excellent delivery and great value products
Helpful Report
Posted 5 years ago
No complaints with this order
Helpful Report
Posted 5 years ago
quick easy and quality service
Helpful Report
Posted 5 years ago
Excellent service
Helpful Report
Posted 5 years ago
Great choices fast delivery and well packaged would recommend to everyone
Helpful Report
Posted 5 years ago
Fantastic brands on offer and a great delivery service.
Helpful Report
Posted 5 years ago
Still waiting for a different size to be deliverd. After returning the previous wrong size back to you.
Helpful Report
Posted 5 years ago
Mmmmmmmmmmmmmmm
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Posted 5 years ago
Excellent service
Helpful Report
Posted 5 years ago
Everything is excellent with my experience with cruise. The delivery charge is quite expensive though
Helpful Report
Posted 5 years ago
I have personally shopped in Cruise of Belfast and Glasgow and many times online. The online shopping service is tops and I have never had any issues over the years
Helpful Report
Posted 5 years ago
i am very happy with the delivery and packaging of CRUISE parcels, and the products are great, the only reason i sent my item back was that i didn’t want it but i will continue to shop here in future times
Helpful Report
Posted 5 years ago
My order was received within 3-5 working days. Having been a Cruise Fashion customer for the first time I was impressed with receiving my order as expected. Definitely recommend them!
Helpful Report
Posted 5 years ago
Good service but it could be improved with free returns
Helpful Report
Posted 5 years ago
No problems other than the delivery company you used left the package on top of our blue bin ( wouldn't have minded if they had put it in the blue bin out of sight ) when I had asked for it to be delivered to our neighbour, as I knew we were going to be out. Luckily it was there when we arrived home , no problem with Cruise.
Helpful Report
Posted 5 years ago
Great service
Helpful Report
Posted 5 years ago
CRUISE is rated 3.9 based on 11,531 reviews