CRUISE Reviews

Name: CRUISE
Rating: 3.91

3.9 Rating 11,532 Reviews

70 %

of reviewers recommend CRUISE

3.9

Based on 11,532 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First time to buy, very satisfied”

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Posted 6 years ago

“First class service”

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Posted 6 years ago

“Nice shopping, good prices, fast delivery and cool sneakers. Everything is total fine. Internetshopping like it should be.”

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Posted 6 years ago

“You need to change your courier contract. 4 days of delivery confirmation emails and 4 failed deliveries. DPD shocking!!! I will never be a part of anything they are connected with going forward. Very very disappointed”

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Posted 6 years ago

“Would be an easy 5 stars if returns were free. Top quality clothing at affordable prices. You need to know your sizes before ordering or be prepared to pay a lot for returns. 90% of my clothing comes from cruise. Always a happy customer.”

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Posted 6 years ago

“Excelant packaging and quick delivery.”

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Posted 6 years ago

“Fast delivery and no problems at all”

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Posted 6 years ago

“Love shopping here”

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Posted 6 years ago

“Great service and Fantastic delivery !”

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Posted 6 years ago

“Great prices for quality clobber, quick delivery! What more do you want!?”

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Posted 6 years ago

“Mike Ashley is a dick”

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Posted 6 years ago

“Excellent service, fast delivery. Just super!”

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Posted 6 years ago

“Great clothes at good prices.”

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Posted 6 years ago

“Good quality clothing and great service. Happy with my wardrobe 👍”

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Posted 6 years ago

“First time using Cruise very well impressed. Delivery was very quick and the fact I can have it delivered to a collection point was great. Will definitely use again”

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Posted 6 years ago

“Fast delivery”

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Posted 6 years ago

“Great great great!!! Top store”

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Posted 6 years ago

“Sent the wrong Christian Louboutin style then when I called to exchange , I was told they don’t stock style I described that I received I then sent picture of them via email and was told same again and that they would have to check the authenticity of them. Bare in mind these cost £945 , after long discussion they accepted fault turns out they had product codes and picture on there website wrong and didn’t stock style I ordered anymore and that what I received was core t product code bit wrong image on there website. I have sent them back and has now been 5 days without any confirmation of my refund.”

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Posted 6 years ago

“Great labels & great prices during sale periods. Clear , precise website with all the appropriate 'refine & sort' search parameters. Keep you apprised of all stages of your order & rapid delivery. Amazing selection of products too. Any problems & their friendly , professional staff strive to get things sorted.”

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Posted 6 years ago

“Très bien merci”

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Posted 6 years ago

CRUISE is rated 3.9 based on 11,532 reviews