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CRUISE Reviews

3.9 Rating 11,531 Reviews
70 %
of reviewers recommend CRUISE
3.9
Based on 11,531 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read CRUISE Reviews
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Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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CRUISE 1 star review on 20th March 2024
Paniz
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
47
Anonymous
Anonymous  // 01/01/2019
Quality high standards of fashion keep it up
Helpful Report
Posted 5 years ago
Great product, good price
Helpful Report
Posted 5 years ago
Always deliver on time and clothes are a perfect fit.
Helpful Report
Posted 5 years ago
I’ve been shopping with CRUISE for a very long time now and have always enjoyed the quality of products on offer. On that note, I would like to send my regards to you all for making sure my products reach out to me on time with exceptionally well packaged goods. All of which have come to me as they should; pristine condition and have never had to return an item in my 5 years of shopping online with CRUISE. I’ve recommended CRUISE to many family and friends as a result of my countless pleasant experiences and without a shadow of doubt I’ll remain a loyal customer. Many thanks to the team at CRUISE! Keep up to the good work 👍🏽
CRUISE 5 star review on 19th July 2019 CRUISE 5 star review on 19th July 2019 CRUISE 5 star review on 19th July 2019
Helpful Report
Posted 5 years ago
The last product I received was faulty and had to return
Helpful Report
Posted 5 years ago
Excelent delivery
Helpful Report
Posted 5 years ago
My grandson orded the goods for his mothers birthday and was really happy when it arrived so quick he said he will order again from you
Helpful Report
Posted 5 years ago
Fast delivery perfect every time cant ask for more
Helpful Report
Posted 5 years ago
Quick, Fast, Recommend
Helpful Report
Posted 5 years ago
Last service wasn’t to happy with t-shirt all dirty and out the bag
Helpful Report
Posted 5 years ago
I was very concern, that no one was home to sign for my item off purchase! So, the parcel was left unintend, at the door step. Also, the original delivery date was 15th off July! Not the 12th.. When it was delivered! Please can you send me the tracking details of new consignment?! Yours Faithfully. John Michael McCrossan
Helpful Report
Posted 5 years ago
Love shopping at cruise i am really happy with my purchase and delivery was very quick .
Helpful Report
Posted 5 years ago
I just cruised into that shop & within 5 minutes I was banging that supervixen assistant in the changing room. After sacking my cook I spilled the beans
Helpful Report
Posted 5 years ago
Excelent job guys ! Thanks
Helpful Report
Posted 5 years ago
Ordered a suit and all that arrived was the suit jacket no trousers. The jacket too was folded up into a very small bag/parcel which I didn’t feel presented such an item well. Have returned the item and as was sale item assume will not get what I ordered now. Also feel that being out of pocket with postage twice through a mistake made at your side is far from making me feel all warm and fuzzy. Last thing, got email and text advising me item would be delivered the following day but nothing appeared then that evening got another message to advise rescheduled for following day. Thanks
Helpful Report
Posted 5 years ago
Been a customer for many years!
Helpful Report
Posted 5 years ago
This is the first time I have shopped with Cruise and it won’t be the last. Great value and very quick delivery, very impressed.
Helpful Report
Posted 5 years ago
DELIVERY CHARGE TOO HIGH, HAD TO ALSO COVER THE COST OF REFUND SO A £40 TSHIRT COST ME AN EXTRA £14 IN POSTAGE AND RETURN. WON'T BE BUYING ONLINE AGAIN
Helpful Report
Posted 5 years ago
decent bit of clobber like
Helpful Report
Posted 5 years ago
Quality product great price and quick delivery 10/10
Helpful Report
Posted 5 years ago
CRUISE is rated 3.9 based on 11,531 reviews