CRUISE Reviews

Name: CRUISE
Rating: 3.91

3.9 Rating 11,532 Reviews

70 %

of reviewers recommend CRUISE

3.9

Based on 11,532 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super!! Snelle levering en goede track en tracé.”

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Posted 5 years ago

“Didn't have my order in stock, sorted it helpfully, quickly, and professionally will use again. ***** it's 5 stars from me”

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Posted 5 years ago

“Quick dispatch and delivery”

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Posted 5 years ago

“I have not received my parcel so I cannot give a rating. Please tel me when to expect it.”

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Posted 5 years ago

“Great price in sale, fast delivery”

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Posted 5 years ago

“Visited the newcastle store and got great help. Didn't have my size but checked online stock for me and found the jeans I was after. Ordered and they arrived 2 days later.”

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Posted 5 years ago

“Great choice of clothing, very easy ordering system, very fast delivery service.”

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Posted 5 years ago

“Very good customer service”

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Posted 5 years ago

“Fantastic service received items within 2 days .”

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Posted 5 years ago

“No complaints very impressed but surprised to find goods delivered in a Flannels bag.”

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Posted 5 years ago

“Fast delivery. Item in a pristine condition. Good price, even though it seems it was cheaper on the physical store it came from.”

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Posted 5 years ago

“Excellent service with regular texts and emails and extremely pleased with my purchase. Will definitely use Cruise again and will recommend to others.”

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Posted 5 years ago

“I will shop with Cruise regular now & I am extremely happy with speedily delivery.”

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Posted 5 years ago

“Great service,will definitely use again👍”

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Posted 5 years ago

“Still haven’t received my delivery , dpd delivery service has been an absolute joke my parcels failed to make the truck 5 days in a row I changed the adress from a work adress to a home as I would no longer be at work at the time the allocated for delivery and I’ve just received a call to state it will be delivered to the work adress today ! Delivery service is shocking”

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Posted 5 years ago

“Great product and price. Ordered it on Saturday and was with me on Monday afternoon. Will definitely be coming back”

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Posted 5 years ago

“I’ll Always use cruise ! It’s my is my Number 1 ! Brilliant ! I’ll Always shop @ cruisefashion Thankyou cruise x”

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Posted 5 years ago

“First time i have used and service been excellent and quick ,packaging good also will be ordering again”

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Posted 5 years ago

“Service was brilliant from start to finish”

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Posted 5 years ago

“Hello! I am very unhappy with your delivery service! February, 20 the mail has arrived. My Cruise Fashion parcel number 15501972168002. My parcel is due for delivery Mon 4th March. February,27 my parcel arrived in Kazakhstan and I received a letter saying that, the delivery date has changed on 12 March and my service- DPD Classic Import Road. I did pay for Express delivery!!!!!! Why my express delivery has changed to a classic import road? I need my parcel March 4!!! I'm flying to another city on March 5 With respects, Arislan.”

Helpful Report

Posted 5 years ago

CRUISE is rated 3.9 based on 11,532 reviews