CRUISE Reviews

Name: CRUISE
Rating: 3.91

3.9 Rating 11,532 Reviews

70 %

of reviewers recommend CRUISE

3.9

Based on 11,532 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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Paniz

CRUISE 1 star review on 30th September 2022

EllieD

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing service”

Helpful Report

Posted 6 years ago

“I still have not received my parcel and am finding it impossible to contact DPD to see where it is! Any help would be appreciated.”

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Posted 6 years ago

“Been a pleasure as always!”

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Posted 6 years ago

“Beautiful polo shame about the price”

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Posted 6 years ago

“Lovely product”

CRUISE 5 star review on 11th September 2018

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Posted 6 years ago

“No complaints”

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Posted 6 years ago

“Thanks”

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Posted 6 years ago

“The item i was sent was clearly returned and worn by someone else. No tags ans poor condition. Not what id expect from this retailer ane after spending £400”

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Posted 6 years ago

“Delivery charge 6.99 absolutely disgusting. Because of this I won't be shopping at cruise again.”

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Posted 6 years ago

“Still waiting to hear from use about my refund when does it go in my account”

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Posted 6 years ago

“Good clothing value for money branded wear”

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Posted 6 years ago

“Great service good deals”

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Posted 6 years ago

“still waiting for refund item recieve back last week ,so not happy”

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Posted 6 years ago

“Perfect delivery!”

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Posted 6 years ago

“Great service and product is excellent condition, used serval times never any complaints”

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Posted 6 years ago

“Fab”

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Posted 6 years ago

“Lovely Gucci sneaks for the better half arrived very well packaged and very quickly and securely. Will def shop again and recommend cruise to anyone”

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Posted 6 years ago

“Went into buy a bag and shoes today but the Nottingham branch didn’t have my size and they wouldn’t order me a pair from another branch so left with neither”

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Posted 6 years ago

“Ordered some Armani trainers, got sent one brand new one and one dirty,worn one.. appalled.”

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Posted 6 years ago

“Nice purchase and very good delivery.”

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Posted 6 years ago

CRUISE is rated 3.9 based on 11,532 reviews