CRUISE Reviews

Name: CRUISE
Rating: 3.91

3.9 Rating 11,532 Reviews

70 %

of reviewers recommend CRUISE

3.9

Based on 11,532 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order placed on a Friday morning for 3-5 day delivery and items arrived Monday afternoon.”

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Posted 5 years ago

“Good product and very Good price”

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Posted 5 years ago

“Good choice of clothing, easy to use website, delivery is always quick and fairly priced”

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Posted 5 years ago

“Goods as expected. Ridiculous though that the customer has to pay for delivery given the cost involved.”

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Posted 5 years ago

“Excellent service, my only issue is the shipping cost. If free shipping cost as most companies these days I would give 5 star for sure.”

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Posted 5 years ago

“As always, a great service. The choice of product is great and the prices are great also. There is always something to suit whatever needs I have. Also the delivery service is brilliant - unlike some other online companies I could mention.”

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Posted 5 years ago

“good shoping”

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Posted 5 years ago

“I was very pleased with the two T shirts I purchased for my husband although a bit disappointing with the fact I paid £55 each plus postage, when the T shirts arrived each T shirt had a price tag of £48.99 a difference of £ 6 pounds each.”

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Posted 5 years ago

“Excellent”

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Posted 5 years ago

“Absolutely amazing service!! Got my Gucci t shirt that I was craving for so long and couldn’t find anywhere else!! Sooooo happppyyy!”

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Posted 5 years ago

“First class service and products”

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Posted 5 years ago

“very good”

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Posted 5 years ago

“Stone Island jacket came delivered with security tag on item of clothing phoned customer services didn't seem to care asked me to send picture via email no other details explained seemed uncaring and unhelpful took jacket to a local sports direct store with invoice proof of purchase as is also owned by Mike Ashley manager of sports direct store more empathetic than cruise customer service”

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Posted 5 years ago

“Very quick delivery and product as described and bought at a reasonable price.”

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Posted 5 years ago

“Good service”

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Posted 5 years ago

“Amazing service, amazing item, amazing price thank you”

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Posted 5 years ago

“Excellent service and product - only thing was there were no duster bags with the bags or paper bags x they were both gifts so shame I didn’t get any mk paper bags”

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Posted 5 years ago

“It was really quick and easy to find what I wanted and purchasing was the same. I think delivery prices should be lowered as they are quite pricey, although did come within 2 days”

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Posted 5 years ago

“Disappointed with delivery and returns charges especially when your spending a lot of money”

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Posted 5 years ago

“I was very disappoint to find that after spending more than £300, I had to not only pay £6 postage but then also pay for returning one of the items, due to it not looking like the image online. I don't think I will buy form this website again!”

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Posted 5 years ago

CRUISE is rated 3.9 based on 11,532 reviews