CRUISE Reviews

Name: CRUISE
Rating: 3.91

3.9 Rating 11,532 Reviews

70 %

of reviewers recommend CRUISE

3.9

Based on 11,532 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy process to buy online, deliveries are very good and prompt at the time given.”

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Posted 6 years ago

“Always happy with the service.”

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Posted 6 years ago

“Excellent service start to finish”

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Posted 6 years ago

“Very fast delivery, clothing fitting 100%, would definitly order again”

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Posted 6 years ago

“Easy to use website efficient service and prompt delivery 💪”

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Posted 6 years ago

“I thought it was now legal to include return post and packing with all !! Things bought on line ? Very disappointing”

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Posted 6 years ago

“Excellent reliable service”

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Posted 6 years ago

“They did not deliver it next day as I requested it and pay more money for it”

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Posted 6 years ago

“I have not received my gift voucher for the value of 50 GBP. Please check it.”

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Posted 6 years ago

“Good service. But I haven't opened the box yet, as it is a Xmas present”

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Posted 6 years ago

“Prices are confusing bought a jumper online in the sale for £125 with another £6.99 which is a joke same jumper in store for £88”

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Posted 6 years ago

“Item of clothing is perfect and the delivery was very quick”

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Posted 6 years ago

“Amazing service and very quick delivery. Would definitely recommend this site to anyone.”

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Posted 6 years ago

“First time I have ordered from this company will definitely be ordering again . Well pleased”

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Posted 6 years ago

“Cruise what can I say well from ordering to delivery absolutely brilliant have never been let down delivered when they say products are brilliant from shoes to clothes ,,,,keep it up”

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Posted 6 years ago

“I’ve rated the product 5. I think the way the voucher scheme works is unfair! I spent £495 on a pair of shoes and checked all terms and conditions to see if the total was before delivery and nothing said excluding delivery. I would have brought a pair of socks or something small if I’d known.”

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Posted 6 years ago

“Order & delivery was very quick & easy my only grump was the £6.99 delivery charge think it's a bit over prices”

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Posted 6 years ago

“Cloths came dirty, package wasn’t ripped as I delivered them to myself, but took them back and exchanged for clean cloths”

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Posted 6 years ago

“Easy transaction, quick delivery, kept updated on delivery times. Love shopping online with Cruise.”

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Posted 6 years ago

“Item arrived quickly but had a catch on the front of it. These things should really be checked before posting. What ever happened to quality control.”

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Posted 6 years ago

CRUISE is rated 3.9 based on 11,532 reviews