CRUISE Reviews

Name: CRUISE
Rating: 3.91

3.9 Rating 11,531 Reviews

70 %

of reviewers recommend CRUISE

3.9

Based on 11,531 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

Write Your review

Tell us how CRUISE made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Paniz

CRUISE 1 star review on 30th September 2022

EllieD

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Effortless shopping”

Helpful Report

Posted 4 years ago

“Tried numerous times to get to customer service with no one getting back to me”

Helpful Report

Posted 4 years ago

“super fast service and came almost next day. Would say that it advised on your website that the shoes fit true to size and i got the balenciaga speed runners but they are big made so you have to size down.”

Helpful Report

Posted 4 years ago

“nice. i will shop again for sure.”

Helpful Report

Posted 4 years ago

“Very competitive prices and item arrived very quickly. Will definitely shop again.”

Helpful Report

Posted 4 years ago

“This is how I received my order. I am still waiting for a reply from an email I have sent.”

Helpful Report

Posted 4 years ago

“Prompt reliable service no issues.”

Helpful Report

Posted 4 years ago

“Always good service online and in store”

Helpful Report

Posted 4 years ago

“Brilliant service and great delivery and product”

Helpful Report

Posted 4 years ago

“Bought a Kenzo sweatshirt and an Armani top. Very happy with both. Website has a fabulous variety of brands to choose from. Quick delivery. Overall delighted.”

Helpful Report

Posted 4 years ago

“i normally like to go into the shop but finding online shopping experiance with cruise a breeze . very easy to find what your looking for and items arrive well packaged a couple of days later keep up the good work CRUISE look forward to shopping in store again soon, Stay Safe”

Helpful Report

Posted 4 years ago

“Great service great value”

Helpful Report

Posted 4 years ago

“Fast delivery, always excellent service!”

Helpful Report

Posted 4 years ago

“Very easy website to get around, deliveries are always correct and on time. Great value.”

Helpful Report

Posted 4 years ago

“Order jacket for my husband but too large n we,re taking it back for a smaller size which is fine but the charge for the postage is horrendous.... if I pay a fortune for the jacket then shouldn’t charge for the postage..that is my main complaint”

Helpful Report

Posted 4 years ago

“Good products and fast service but expensive delivery charge.”

Helpful Report

Posted 4 years ago

“Very good service . Item received in perfect condition and with the sale price , cp company overshirt With hoodat £250 can’t complain .”

Helpful Report

Posted 4 years ago

“Very very bad services. I ordered 3 weeks ago goods in total amount of 428 £ and till now i didn’t received nothing. I try to contact them via e-mail, facebook , phone and nobody answered. I am very disapointed of this brand.”

Helpful Report

Posted 4 years ago

“I'm in Sweden and my order arrived in just 1 week. Perfectly packaged and to less than half the price in Sweden - postage included. Very happy with both the jacket and the shopping experience!”

Helpful Report

Posted 4 years ago

“First time shopping with Cruise. Love my order but the size came up too small, I exchanged it and Cruise redelivered via Next day. Which I wasn’t expecting so that’s a plus.. thank you Cruise fashion”

Helpful Report

Posted 4 years ago

CRUISE is rated 3.9 based on 11,531 reviews