CRUISE Reviews

Name: CRUISE
Rating: 3.91

3.9 Rating 11,531 Reviews

70 %

of reviewers recommend CRUISE

3.9

Based on 11,531 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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Paniz

CRUISE 1 star review on 30th September 2022

EllieD

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service”

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Posted 4 years ago

“Good comms and fast delivery”

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Posted 4 years ago

“Great service needed my parcel asap paid the shipping here next day”

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Posted 4 years ago

“Very professional company top service”

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Posted 4 years ago

“Security tag was left on Had to go to city centre store to get removed waste of time to order online when had to go Instore and paid for next day delivery and got in 3 days”

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Posted 4 years ago

“My son loves his jacket, only criticism is delivery price ,”

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Posted 4 years ago

“Thanks Again,Great Service”

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Posted 4 years ago

“Great product , great service, simple and seamless, thank you 👏🏼”

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Posted 4 years ago

“Would have given 5 but the delivery fee is far too high”

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Posted 4 years ago

“Very pleased with the service and how my order was presented. Quality clothing as well.”

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Posted 4 years ago

“There should be a free delivery over a certain amount spent”

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Posted 4 years ago

“Quality service as always 👌🏻”

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Posted 4 years ago

“I am very disapponted :(, ordered luxury Valentino bag. It came in poor thin bag without any protection material, it was scratched as bag got damaged. But also i got very disapointed as such a luxurious item came without original valentino box, it came in a very thin package like items from Aliexpress.”

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Posted 4 years ago

“Happy with service”

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Posted 4 years ago

“Fantastic class A”

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Posted 4 years ago

“Paid for next day delivery before 6pm and still takes two days”

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Posted 4 years ago

“Excellent shopping experience!”

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Posted 4 years ago

“Excellent products, great discounts and superb delivery service.. what more can you ask for !”

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Posted 4 years ago

“Great value very good selection good service quick delivery safe payments very happy”

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Posted 4 years ago

“Ordered 2 Barbour jackets one black other grey for choice but loved them both so kept them both.. ordered a size 10 fits perfect maybe just long on sleeve.. Happy with my buys..🤗”

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Posted 4 years ago

CRUISE is rated 3.9 based on 11,531 reviews